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https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
If you are unhappy with the treatment you receive from the health and social care service in Northern Ireland, ... Health and Social Care Trust Complaints Managers can provide you with help and information on how to raise a concern or make a complaint about health and social care services provided by the Trust or commissioned by the Trust from ...
https://www.health-ni.gov.uk/articles/complaints-procedures-doh
Northern Ireland Public Services Ombudsman. Our complaints procedure is not a substitute for your right to complain to the Northern Ireland Public Services Ombudsman's Office. You should note, however, that the Northern Ireland Public Services Ombudsman will generally expect you to have used all the steps of the Department’s internal ...
http://www.northerntrust.hscni.net/contact-us/complaints-process/
If you are not satisfied with how your complaint was handled by the Trust you can contact the Northern Ireland Public Services Ombudsman (the Ombudsman). The Ombudsman is completely independent of the Health and Personal Social Services. The service is …
https://www.citizensadvice.org.uk/wales/family/looking-after-people/social-services-complaints-w/
Find out what you can do if you are not happy with a service you've had from your local authority social services department. You can find information to help you decide what action to take, and who can help you. Who can use the local authority's complaints procedure to complain about children's ...
https://www.nidirect.gov.uk/articles/making-complaint
All social services must have a way of letting children make a complaint. This is called a representations or complaints procedure. All children have the right to use it. If a child needs help to do this, social services should be able to advise who can help. Making a complaint
https://www.gmc-uk.org/-/media/documents/DC6513_Who_to_complain_to___Northern_Ireland.pdf_57960130.pdf
health and social care services in Northern Ireland, you have the right to complain. Your complaint will be taken seriously and will be treated in confidence. ... assistance and support at any stage of the health and social care services complaints procedure. The Patient Client Council is …
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
Complaining about social care services You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved.
http://www.southerntrust.hscni.net/contact/3853.htm
Complaints. The Southern Health and Social Care staff strives to get things right, but sometimes things don’t always go according to plan. When this happens, it is important to put things right quickly and to use the experience to improve our services and prevent reoccurrence in the future.
https://www.health-ni.gov.uk/topics/social-services
Nov 08, 2019 · All professional aspects on how social care is delivered in Northern Ireland including social work strategy, child protection, NSMC, ... Related to Social services Most recent publications . Social Work and Homelessness - Reflections ... How to request information from the Department of Health including Freedom of Information, information about ...
http://www.hscboard.hscni.net/about-us/complaints/
The Health and Social Care Board (HSCB) commissions services from a range of health and social care organisations such as the Health and Social Care (HSC) Trusts. Our aim, is to improve the health and well-being of people in Northern Ireland. In most instances we succeed, but sometimes things can go wrong. Find out how to make a complaint […]
https://www.citizensadvice.org.uk/wales/family/looking-after-people/social-services-complaints-w/social-services-complaints-who-can-use-the-complaints-procedure-w/
Who can use the complaints procedure? If you are unhappy about the service you have had from your social services department, you may be able to use the local authority's complaints procedure. There may be other steps you could take too. Before you decide what to do, you should consider which action ...
https://niscc.info/storage/20141117_ComplaintsForm_PDFVersionAPRIL2015.pdf
the services you receive. However, if your complaint is so serious that it means that the social care worker is unsafe to practise, we need to know about it. If you do decide to make a complaint to NISCC, please use the Complaints Form enclosed at the back of this booklet. What NISCC does NISCC is the Northern Ireland Social Care Council.
http://www.southerntrust.hscni.net/pdf/Guidance%20in%20Relation%20to%20the%20HSC%20Complaints%20Procedure%20-%20April%202019.pdf
The HSC Complaints Procedure, ‘Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning' was developed and published in 2009. It replaced the former Health and Personal Social Services (HPSS) Complaints Procedure 1996 and provided a streamlined health and social care (HSC) complaints
https://www.themdu.com/guidance-and-advice/guides/responding-to-complaints-in-northern-ireland
Jul 27, 2018 · In our related quick guide, we introduced the common complaints procedure for health and social care in Northern Ireland.Here we cover the practical aspects of responding to complaints in line with that procedure. Initial response. Discuss the complaint at the outset with the complainant.
http://www.nias.hscni.net/about-the-trust/how-to-make-a-complaint/
You can complain about the services, treatment and care provided to you by the Northern Ireland Ambulance Service. How to Complain. Tell the person you dealing with that you are not satisfied so that, if possible, the problem can be sorted out straight away. If you cannot agree or find it hard to approach the person, ask to speak to their Manager.
https://www.housingadviceni.org/tags/complaints-procedure
The Northern Ireland Public Services Ombudsman is there to make sure the service provided by public bodies in Northern Ireland is fair and efficient. You can complain to the Ombudsman if you believe the Housing Executive or your housing association has handled your case poorly or treated you unfairly.
http://www.belfasttrust.hscni.net/contact/2928.htm
You can ask the Northern Ireland Public Services Ombudsman to investigate your case. Although you can contact the Ombudsman at any time, he will not usually take on a case which has not been through our Children’s Order Representation and Complaints Procedure. Further information on the services provided by the Ombudsman is available by ...
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