We collected information about Social Services Complaints Procedure Wales for you. There are links where you can find everything you need to know about Social Services Complaints Procedure Wales.
https://gov.wales/social-services-complaints-procedure
Jul 30, 2014 · Guidance for local authorities on how to handle complaints about social services. ... Social services complaints procedure. Guidance for local authorities on how to handle complaints about social services. ... If you need a more accessible version of this document please email [email protected]. Please tell us the format you need.
http://www.legislation.gov.uk/wsi/2014/1794/contents/made
These Regulations revoke and replace the Social Services Complaints Procedure (Wales) Regulations 2005 (“the 2005 Regulations”) and introduce a new procedure which makes provision for complaints to local authorities about the exercise of their social services functions, with the exception of certain functions capable of being considered as representations under the Children Act 1989 and ...
https://www.citizensadvice.org.uk/wales/family/looking-after-people/social-services-complaints-w/social-services-complaints-who-can-use-the-complaints-procedure-w/
Who can use the complaints procedure? If you are unhappy about the service you have had from your social services department, you may be able to use the local authority's complaints procedure. There may be other steps you could take too. Before you decide what to do, you should consider which action ...
https://gov.wales/sites/default/files/publications/2019-05/a-guide-to-handling-complaints-and-representations-by-local-authority-social-services.pdf
A guide to handling complaints and representations by local authority social services 3 Section 1 – Introduction Purpose 1. This guidance supports the implementation of the Social Services Complaints Procedure (Wales) Regulations 2014 and the Representations Procedure (Wales) Regulations 2014, (“the Regulations”).
https://www.citizensadvice.org.uk/wales/family/children-and-young-people/child-abuse/local-authority-involvement/complaints/complaints-about-social-services-in-wales-children-services-w/
Complaints about agencies other than social services. If you want to complain about another agency (not social services) involved in your case, for example, the police or the NSPCC, you will need to use the agency’s own complaints procedure. Next steps. Social services complaints - before you start
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://en.powys.gov.uk/media/9290/Social-Services-Complaints-Leaflet/pdf/Complaints_FEB2019_EN.pdf?m=1550155983970
Social Services Complaints, Comments & Compliments Do you have a Complaint, Comment or Compliment? ... A guide to the 2014 Complaint Procedures for Social Services in Wales Yn agored a blaengar - Open and enterprising. This leaflet aims to explain the Complaints Procedure to help people who are thinking of making a complaint.
https://law.gov.wales/publicservices/social-care/complaints-and-commissioners/?lang=en
These are: the Representations Procedure (Wales) Regulations 2014 (S.I. 2014/1795) for children, and the Social Services Complaints Procedure (Wales) Regulations 2014 (S.I. 2014/1794) for adults. The office of the Children’s Commissioner for Wales was established by the Care Standards Act 2000 (see Part V) and its principal aim is to ...
https://www.pembrokeshire.gov.uk/complaints/how-do-i-complain
How Do I Complain? If you have a complaint about a service (other than Complaints relating to Schools or Complaints relating to Freedom of Information) that you have received or belief you should receive, then please follow the steps outlined below:. Informal Stage. Discuss your concerns with the member of staff dealing with your matter or with their immediate supervisor and identify where you ...
https://www.carmarthenshire.gov.wales/home/council-services/contact-us/complaints-compliments/
We hope that our complaints system will help you to sort out any problems quickly and successfully. However, if we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right.
https://www.torfaen.gov.uk/en/AboutTheCouncil/Complaints/Social-Services-Complaints/Complaining-about-your-social-care-services.aspx
Complaints and Compliments - Social Care Services Complaints. If you are unhappy about the social care services you are receiving, you have a right to complain. We aim for high standards but sometimes things do go wrong. We will only be able to help you and try to put things right if you tell us you are unhappy. Don’t be afraid to complain.
https://www.cardiff.gov.uk/ENG/resident/Social-Services-and-Wellbeing/Make-a-complaint-or-comment-about-Social-Services/Documents/Social%20Services%20Complaint%20Policy.pdf
1.5 The above regulations are made under the Social Services & Well-being (Wales) Act 2014. They bring the complaints handling process for Social Services in line with the Welsh Government “Model Concerns and Complaints Policy and Guidance”, and the …
https://www.caerphilly.gov.uk/My-Council/Complaints-and-feedback/Social-services-complaints
The complaints officer may also suggest resolving your complaint through mediation, if appropriate. Social Services Complaints Policy. Social Services Complaints leaflet. Still unhappy? If you are still not happy with the outcome of your complaint, you can contact the Public Services Ombudsman for Wales in writing to: 1 Fordd yr Hen Gae Penc ...
https://www.bridgend.gov.uk/residents/social-care-and-wellbeing/social-services-complaints/
Social services complaints . If you are unhappy about the service you have received or you want to make a complaint on behalf of someone else, please contact social services. If you need help to make a complaint, or to represent someone who does, please contact the complaints team. Please tell us if you wish to make your complaint in Welsh.
https://www.ombudsman.wales/fact-sheets/social-services-care-inspectorate-wales/
Complaints about ‘Social Services’ should be dealt with under the Local Authority Social Services own procedure in the first place (refer to “A guide to handling complaints and representations by local authority social services”). Providers of services also have rights to make representations to CIW and appeal on regulatory matters to ...
https://www.assembly.wales/bus-home/bus-business-fourth-assembly-laid-docs/sub-ld9839-em-e.pdf
Health and Social Services and is laid before the National Assembly for Wales in conjunction with the above subordinate legislation and in accordance with Standing Order 27.1 Minister’s Declaration In my view, this Explanatory Memorandum gives a fair and reasonable view of the expected impact of the Social Services Complaints Procedure (Wales)
https://www.ombudsman.wales/fact-sheets/social-services-protection-of-vulnerable-adults/
This factsheet is concerned with complaints about adult safeguarding by the Council’s Social Services department. Complaints about the care of an adult at risk should first be brought to the attention of the Council and considered under the statutory adult safeguarding procedure and the statutory Social Services complaint procedure.
Searching for Social Services Complaints Procedure Wales information?
To find needed information please click on the links to visit sites with more detailed data.
