Social Services Complaints Procedure

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Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Social services complaints - who can use the complaints ...

    https://www.citizensadvice.org.uk/wales/family/looking-after-people/social-services-complaints-w/social-services-complaints-who-can-use-the-complaints-procedure-w/
    Who can use the complaints procedure? If you are unhappy about the service you have had from your social services department, you may be able to use the local authority's complaints procedure. There may be other steps you could take too. Before you decide what to do, you should consider which action ...

Social services complaints procedure GOV.WALES

    https://gov.wales/social-services-complaints-procedure
    Jul 30, 2014 · Social services complaints procedure. Guidance for local authorities on how to handle complaints about social services. Part of: Social care. First published: 30 July 2014. Last updated: 30 July 2014. Documents. A guide to handling complaints and representations by local authority social services

Complaining about social care services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
    You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved ...

Children's social care: getting the best from complaints ...

    https://www.gov.uk/government/publications/childrens-social-care-getting-the-best-from-complaints
    Sep 01, 2006 · Children's social care: getting the best from complaints ... and issued under section 7 of the Local Authority Social Services Act 1970 which ... 1989 Representations Procedure (England ...

A guide to handling complaints and representations by ...

    https://gov.wales/sites/default/files/publications/2019-05/a-guide-to-handling-complaints-and-representations-by-local-authority-social-services.pdf
    A guide to handling complaints and representations by local authority social services 3 Section 1 – Introduction Purpose 1. This guidance supports the implementation of the Social Services Complaints Procedure (Wales) Regulations 2014 and the Representations Procedure (Wales) Regulations 2014, (“the Regulations”).

Social Services Complaints, Comments & Compliments

    https://en.powys.gov.uk/media/9290/Social-Services-Complaints-Leaflet/pdf/Complaints_FEB2019_EN.pdf?m=1550155983970
    Social Services Complaints, Comments & Compliments Do you have a Complaint, Comment or Compliment? Have your say... A guide to the 2014 ... the Complaints Procedure, for example where there is an alternate appeals procedure, or where matters are currently or have been before the court. The Complaints Officer can

Making a complaint about children’s social care services ...

    https://www.hants.gov.uk/educationandlearning/complaints/socialcareservices
    Making a complaint about children’s social care services Compliments and comments If you have a compliment or comment you can: let the member of staff know yourself or tell their manager; send an email to [email protected]. They will make sure that your compliment or comment is passed on to the appropriate people

Adult Social Services Complaints Policy and Procedure

    https://www.ealing.gov.uk/download/downloads/id/1787/adult_services_complaints_policy_and_procedure.pdf
    Council Adult Social Care services will be addressed under The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. The services to which this policy applies are social care services to: older people people with a physical disability people with a learning disability other vulnerable people

Social Services complaints procedure - Anglesey

    https://www.anglesey.gov.uk/en/Get-involved/Official-complaints/Social-Services-complaints/Social-Services-complaints-procedure.aspx
    Social services complaints procedure for adults and children Comments and Complaints - how to be heard. If you are unhappy with your social services, you have a right to make a comment or complain. We aim for high standards but sometimes things do go wrong. …

Surrey County Council - Complaints, comments and compliments

    https://www.surreycc.gov.uk/council-and-democracy/contact-us/complaints-comments-and-compliments
    We want to know whether our services are meeting your needs and being delivered effectively. More about Adult social care comments and complaints. Children's social care, education and SEND. How to make a complaint about children's social care and education, including SEND, early years, youth support and youth justice. ...

How to complain about a public service SPSO

    https://www.spso.org.uk/how-to-complain-about-public-service
    Most public services in Scotland follow a two-stage complaints procedure. You can find details of the organisation’s complaints procedure on their website, or by contacting them directly. We recommend that you always check with the organisation to find out what their complaints procedure is, because there are some exceptions to the two-stage complaints procedure.

Complain about a care service Care Information Scotland

    https://careinfoscotland.scot/topics/your-rights/complaints-and-feedback/complain-about-a-care-service/
    The Scottish Social Services Council sets out codes of practice that social workers, social care, early years and young people’s workers - and their employers - should meet. It can tell you about making a complaint about a social service worker.

Complaints about social work services - Aberdeenshire

    https://www.aberdeenshire.gov.uk/media/20323/social-work-complaints-handling-procedure.pdf
    Complaints about Social Work Services 6 All members of the community have the right to equal access to our complaints procedure. It is important to recognise the barriers that some customers may face complaining. These may be physical, sensory, communication or language barriers, but can also include their anxieties and ...

Division of Licensing Programs - Online Complaint Form ...

    https://www.dss.virginia.gov/about/email_licensing_complaint.cgi
    Person Filing Complaint Note: Anonymous complaints will be accepted. However if you do not provide your contact information, a licensing inspector will not be able to contact you if …

Complain, comment or compliment children and adults services

    https://www.swindon.gov.uk/info/20048/health_support_for_children_and_young_people/520/complain_comment_or_compliment_children_and_adults_services
    The complaints procedure covers complaints made to children’s social services, children’s community health services, early help teams and includes our Special Educational Needs and Disability Assessment Team (SENDAT). This procedure does not cover educational and school complaints.

Complaints, comments and compliments - Southwark Council

    https://www.southwark.gov.uk/council-and-democracy/complaints-comments-and-compliments
    Complaints, comments and compliments. Your feedback and complaints are important to us. When things go wrong, we want to put them right and to learn from our mistakes. ... Children's services complaints. Complaints about adult social care. Arbitration. Zero tolerance. How to report a planning breach. Comments and compliments.



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