South West Trains Complaints Procedure

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Complaints - South West Trains

    https://www.southwesternrailway.com/contact-and-help/complaints
    We work hard to make sure our trains run on time and provide you with excellent customer service but sometimes things can go wrong. When this happens we want to hear how we have failed to meet your expectations. We take complaints seriously. We investigate …

Delay Repay & Unused Ticket Refunds - South West Trains

    https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation
    † Super Off-Peak Day Returns not valid on trains arriving into London Waterloo and any station London Zones 1-6 before 11:59, and trains departing London Waterloo between 16:00 and 19:00 .Please check before travel. We use cookies to improve your experience. By using the …

South West Trains - How To Complain Bloggerheads

    http://www.bloggerheads.com/south_west_trains/
    How to Start & Keep a South West Trains Diary. Your South West Trains diary (also known as a ‘weblog’ or ‘blog’) is meant to document every delay you suffer as a regular user of this service. In the short term, you can use this documentation to make individual or weekly/monthly applications for ticket refunds.

Make a complaint Southeastern

    https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint
    If you’re not satisfied with the service you’ve received you can make a complaint. We always aim to provide the best service that we can, but sometimes things go wrong. If that happens we’ll try to resolve the problem for you.

Complaints handling procedure Southern

    https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
    We’ll investigate your complaint in full and will make sure it’s considered fairly. (Read our full complaints handling procedure for details of how we will do this.) If we’re at fault we will apologise and try to resolve the problem. Download our complaints handling procedure (pdf) If you’re unhappy with our response

National Rail Enquiries - Comment or Complaints About a ...

    https://www.nationalrail.co.uk/contact/feedback/77662.aspx
    There are some complaints that the Rail Ombudsman will not be able to look into, for example if it is about the way one of our services has been designed, industry policy, or if your complaint relates to an event which took place before the Rail Ombudsman service was established. If that is the case, then they will contact you to let you know.

Complaint submission Transport for Wales

    https://tfwrail.wales/complaint-submission
    If you have a question or concern, we’re happy to help. You can contact us using Phone You can call us on 0333 3211 202. We’re open from 0800 - 2000 Monday to Saturday and 1100 - 2000 on Sundays. If you prefer to talk to us in Welsh, please call 0333 3211 202 and select option 1.

Southwest Airlines Book Flights & More - Wanna Get Away?

    https://www.southwest.com/
    Book our famous low fares only on the official Southwest Airlines website. View flight status, special offers, book rental cars and hotels and more on southwest.com.

Virgin Trains Complaints

    https://www.complaintsdepartment.co.uk/virgin-trains/
    Virgin Trains operates long-distance passenger services on the West Coast Main Line between London, West Midlands, North West England, North Wales and Scotland. The service connects six of the UK's largest cities; London, Birmingham, Manchester, Liverpool, Glasgow and Edinburgh. Virgin Trains complaints contacts. Visit Customer ServicesLocation: North Wing Offices Euston Station London NW1 2HS

Complaints Handling Procedure Southeastern

    https://www.southeasternrailway.co.uk/about-us/our-policies/complaints-handling-procedure
    Complaints Handling Procedure ... train operating companies in the UK with around 178 million passenger journeys made on our services every year across South East London, Kent and East Sussex. ... How we review and monitor the complaints we receive and …

Complaint Handling Procedure Our policies EMR East ...

    https://www.eastmidlandsrailway.co.uk/help-manage/about-us/policies/complaint-handling-procedure
    Making a complaint Try as we might to avoid it, things don’t always go to plan – and you may need to make a complaint. If you’re unhappy with any part of our service, we’ll do our best to make it right.

Taking rail complaints further - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
    What are your next steps? Have you complained to the train company? If not, in the first instance, you must complain directly to the train company involved. Alternatively, you can consider making an initial complaint to the train company using the disputes resolution service Resolver (with whom Transport Focus works in partnership). Frames are not …

what is the process? - South Western Railway Forum

    https://forum.southwesternrailway.com/ticketing/f/forum/741/lost-smartcard---what-is-the-process
    Mar 03, 2019 · Hopefully i can go through a formal complaints procedure and be compensated for the tickets I've had to buy. I honestly wish i hadn't bothered with a smartcard. A normal season ticket would have been replaced the same for a small fee. All i want now is my £150 back!! ... We are the new operator of South West Trains. ...

Complaints or commendations

    https://www.arrivabus.co.uk/contact-us/complaints-or-commendations/
    Bus Timetable Information - Arriva Buses Bus fares information Lost Property Arriva Connect smartcard enquiries Complaints or commendations Other general information Ask Alfie, our virtual travel advisor Chat live to our advisors Write to us Travel Shops Phone us Advertise with us Utilise our real-time data output Help us Fight Fraudulent ...

Contact us Southern Railway

    https://www.southernrailway.com/help-and-support/contact-us
    Get detailed contact information for Southern. Contact us online. Use our online form below and we’ll get back to you as soon as possible – we aim to respond within five working days, but at very busy periods it may take us up to 20 working days.

Lost smart card - lack of process - Ticketing forum ...

    https://forum.southwesternrailway.com/ticketing/f/forum/314/lost-smart-card---lack-of-process
    Feb 13, 2018 · Hopefully i can go through a formal complaints procedure and be compensated for the tickets I've had to buy. Although i don't hold out much hope to be honest. I honestly wish i hadn't bothered with a smartcard. A normal season ticket would have been replaced the same for a small fee. ... We are the new operator of South West Trains. ...

South Western Railway JourneyCheck - Train times and live ...

    https://www.journeycheck.com/swr/
    South Western Railway JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected.

Transport for Wales Buy Cheap Train Tickets & Check ...

    https://tfwrail.wales/
    Transport for Wales manage rail services across Wales and West England. Buy cheap train tickets and check train times for Wales and Borders services here.

Welcome to SWASFT - South Western Ambulance Service

    http://www.swast.nhs.uk/
    We use cookies to store information on your computer to improve your experience of our website. One of the cookies is essential for the operation of the website and has already been set.



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