Southern Railway Complaints Refunds

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Complaints handling procedure Southern

    https://www.southernrailway.com/help-and-support/contact-us/complaints-handling-procedure
    Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.

Refunds and changing your train ticket - Southern

    https://www.southernrailway.com/tickets/buy-tickets/refunds-and-changing-your-ticket
    Refunds for delayed or cancelled trains. If you bought a single or return ticket from us and you don’t use it because your train is cancelled or delayed, you can return the unused ticket to us for a full refund.

Delay Repay & Unused Ticket Refunds South Western Railway

    https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation
    Delay Repay and unused train ticket refunds Receiving money back for changed plans or delays to your journey If you change your plans, or things don’t work out on your journey, there are simple ways to get some or all of your money back.

Complaints - South West Trains

    https://www.southwesternrailway.com/contact-and-help/complaints
    Delay Repay and refunds Automated Delay Repay Delay Repay ... We take complaints seriously. We investigate them fully and will get back to you as soon as we can. ... Subject to availability, selected South Western Railway routes only. Advance Purchase tickets …

Southern Rail Complaints

    https://www.complaintsdepartment.co.uk/southern-rail/
    Use this comments section to discuss problems you have had with Southern Rail, or how they have handled your complaints. Initial complaints should be directed to Southern Rail directly. You can find contact details for Southern Rail above. Comments are moderated so may not appear immediately.

Booking Engine

    https://delayrepay.southernrailway.com/customer-details
    Welcome to Delay Repay, the compensation scheme for train delays. Please log in to continue. If you don't have an account, you can register for one here.

Refunds Southeastern

    https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/refunds
    Refunds are calculated from the first to the last date of travel and is the difference between what you originally paid and what you would have paid for a Season Ticket (or combination of tickets) covering that period. Refunds are NOT calculated on a pro rata basis.

Booking Engine - Southern

    https://ticket.southernrailway.com/account/preferences
    Booking Engine - Southern ... Loading...

Refunds - Great Western Railway

    https://www.gwr.com/help-and-support/refunds-and-compensation
    Refunds and compensation. Unused ticket refunds. You may be able to get your money back if you bought a ticket but decided not to travel. Check if you can get a refund. Delay Repay . Delayed by 15 minutes, or more? You may be entitled to Delay Repay compensation. Find out more ...

Railway Claim and Refund Website

    http://claims.indianrail.gov.in/
    Railway Claims and Refund-Goods User Click to login > Railway Refund-Coaching User Click to login > Railway Claims Tribunal User Click to login > JIDRP User Click to login > Search Railway Claims Tribunal Cases > Register your Compensation Claim (for Damage/Shortage/Loss/Non Delivery of Goods/Parcel/Luggage) >

Booking Engine

    https://ticket.southernrailway.com/search?modal=login
    The Key Smartcard is an alternative to paper tickets that makes it quicker and easier to buy and use tickets. Dismiss Get one now

National Rail Enquiries - Comment or Complaints About a ...

    https://www.nationalrail.co.uk/contact/feedback/77662.aspx
    There are some complaints that the Rail Ombudsman will not be able to look into, for example if it is about the way one of our services has been designed, industry policy, or if your complaint relates to an event which took place before the Rail Ombudsman service was established. If that is the case, then they will contact you to let you know.

Southern Railway — train cancellation refund amount

    https://www.consumercomplaints.in/southern-railway-train-cancellation-refund-amount-c1948742
    May 07, 2018 · Consumer complaints and reviews about Southern Railway - train cancellation refund amount. ... station has announced train cancel i have checked with inquiry section they has told to cancel the tickets and get the refunds accordingly i was done. But i got msg no refund simply can you please help me to review on this and kindly refund my amount ...1/5(3)

Delay Repay compensation Southeastern

    https://www.southeasternrailway.co.uk/compensation/
    If you arrive 15 minutes or more late at your destination because of a delay or cancellation to a Southeastern service, you can claim Delay Repay compensation. Delay Repay is a national scheme train companies use to compensate passengers for delays or cancellations. Claims can be made up to 28 days after your journey.

Southern is a story of rail failure. But the real agenda ...

    https://www.theguardian.com/commentisfree/2016/jul/19/southern-rail-failure-crush-unions
    Jul 19, 2016 · Southern is a story of rail failure. But the real agenda is to crush the unions ... for you are obviously a Southern Railway passenger. ... which then takes their ticket receipts and even refunds ...Author: Aditya Chakrabortty

Taking rail complaints further - Transport Focus ...

    https://www.transportfocus.org.uk/advice-and-complaints/rail-complaints/
    What are your next steps? Have you complained to the train company? If not, in the first instance, you must complain directly to the train company involved. Alternatively, you can consider making an initial complaint to the train company using the disputes resolution service Resolver (with whom Transport Focus works in partnership). Frames are not …

Delay Repay Thameslink

    https://www.thameslinkrailway.com/help-and-support/journey-problems/delay-repay
    Donate your Delay Repay. We have set up a new partnership with both Samaritans & Railway Children, following customer feedback, giving you the option to donate to either cause if your train is delayed for 15 minutes or more.. We have chosen to partner with these organisations as they support mental health and young people, two key focus areas for us. 100% of the funds raised by passengers will ...

Southern Railway is in a mess. Here’s a three-point plan ...

    https://www.theguardian.com/commentisfree/2016/jul/04/southern-railway-passenger-protest-industrial-action
    Jul 04, 2016 · Andrew Allen is policy analyst at the Campaign for Better Transport ... Southern Railway has been embroiled in a ... Cash refunds should be available at ticket offices and all passengers ...



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