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https://www.nottingham.ac.uk/leighs/documents/2009healthcommissionspotlightoncomplaints.pdf
Spotlight on Complaints report, which covers the period from 1 August 2007 to 31 July 2008. The focus of this report . This report focuses on the areas of both good and poor practice that we have seen in local responses to complaints. As the ‘second stage’ review of complaints that we conduct will cease on 31 March 2009, and the functions of the
https://www.scie-socialcareonline.org.uk/spotlight-on-complaints-a-report-on-second-stage-complaints-about-the-nhs-in-england/r/a11G00000017s4IIAQ
The Healthcare Commission is urging NHS trusts to learn from patients’ complaints and improve complaints handling, with key proposals including apologising more often when they do make mistakes. The report, published April 2008, shows that complaints about a lack of basic nursing care, poor communications, overly brisk GP consultations and a lack of help for mental health service users are ...
http://webarchive.nationalarchives.gov.uk/20090104012205/http:/healthcarecommission.org.uk/_db/_documents/5632_HC_V18a.pdf
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https://www.theyworkforyou.com/wrans/?id=2009-06-03c.277042.h
Jun 03, 2009 · The Healthcare Commission's complaints handling functions (including information and staffing) have therefore not been transferred to CQC. The number of complaints received and reviewed up to 31 July 2008 is available from the Healthcare Commission's three reports "Spotlight on Complaints—A report on second-stage complaints about the NHS in England " published in 2007, 2008 and 2009.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/229151/0718.pdf
Annual report 2008/09 Our work to improve healthcare ... Healthcare Commission Annual report and accounts 2008/09 Our work to improve healthcare ... unresolved complaints from scratch in 2005/06, by 2008/09 we were completing 95% of cases within six months and published our
https://www.gov.uk/government/publications/healthcare-commission-annual-report-and-accounts-2008-to-2009
Jul 14, 2009 · Healthcare Commission annual report and accounts 2008/09: our work to improve healthcare for patients and the public - Full Text Ref: ISBN 9780102961799 , HC 718 2008-09 PDF , 1.34MB , 120 pages
https://healthcaregovernancereview.wordpress.com/category/complaints/
The Healthcare Commission has released a report about its experiences dealing with complaints in the NHS, and recommends that trust boards oversee the complaints system in their organisations. According to the Commission, “Complaints are…..inherently negative feedback for organisations.
https://www.bmj.com/content/340/bmj.c1537
“How one petty complaint put GP in disciplinary agony for seven years,” ran a headline in the Times in April 2009.1 The article that followed was based on a report by the parliamentary and health service ombudsman and an interview with the doctor concerned.2. The general practitioner had complained to the ombudsman in 2003 about the mishandling, by two primary care trusts, of a patient’s ...
http://www.nhshistory.net/Healthcare_Commission_legacy_report.pdf
Healthcare Commission Under the 2003 Act, the Healthcare Commission was established as an independent body with the general responsibility of “encouraging improvement in the provision of health care by and for NHS bodies” in England and Wales. In exercising its function of encouraging improvement, the
https://www.gov.uk/government/organisations/healthcare-commission
The Commission for Healthcare Audit and Inspection, also known as the Healthcare Commission was created in 2004. It was responsible for assessing standards of care provided by the NHS. Its ...
https://www.hccc.nsw.gov.au/
Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/228524/0097.pdf
Healthcare Commission State of Healthcare 2007 5 During 2007, the Healthcare Commission highlighted some instances of seriously poor practice and failures in service in healthcare. Are these a sign of more widespread problems in healthcare in England and Wales? The reality is complex. For example, in a 2007 report by the Commonwealth Fund, the UK
https://en.wikipedia.org/wiki/Healthcare_Commission
The Health and Social Care Act 2008 replaced the Healthcare Commission, the Commission for Social Care Inspection and the Mental Health Act Commission with a single, integrated regulator for health and adult social care - the Care Quality Commission. The Care Quality Commission began operating on 1 April 2009 as a non-departmental public body.
https://www.parliament.nsw.gov.au/committees/listofcommittees/Pages/committee-details.aspx?pk=173
The Committees on the Health Care Complaints Commission is a current statutory committee of the NSW Parliament, established 18 June 2019. The Committee reviews and reports on the Health Care Complaints Commission’s (HCCC) performance and its annual and other reports.
The National Commission on Correctional Health Care is the only organization dedicated solely to improving health care in jails, prisons and juvenile confinement facilities.
https://www.parliament.nsw.gov.au/committees/DBAssets/InquiryReport/ReportAcrobat/5822/FINAL%20Review%20of%202007-08%20Annual%20Report.pdf
Review of the 2007-2008 Annual Report of the Health Care Complaints Commission Report No. 4/54 – May 2009 v Terms of Reference The Committee on the Health Care Complaints Commission is a current Joint Statutory Committee established under the Health Care Complaints …
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
http://mhcc.maryland.gov/
The Maryland Health Care Commission is an independent regulatory agency whose mission is to plan for health system needs, promote informed decision-making, increase accountability, and improve access in a rapidly changing health care environment by providing timely and accurate information on availability, cost, and quality of services to policy makers, purchasers, providers and the public.
https://health.wusf.usf.edu/term/commission-healthcare-and-hospital-funding
Jan 19, 2016 · The Commission on Healthcare and Hospital Funding will meet at the Miami Dade College Medical Campus and also will hear presentations by David Pollack, president of the insurer Molina Healthcare of Florida, Inc., and Eric Johnson, director of life and health product review at the state Office of Insurance Regulation.
http://dhss.delaware.gov/dhcc/
The Delaware General Assembly created the Delaware Health Care Commission in June of 1990 to develop a pathway to basic, affordable health care for all Delawareans. The Delaware Health Care Commission embodies the public/private efforts which have traditionally spelled success for problem solving in Delaware.
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