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https://www.gov.uk/government/organisations/department-for-education/about/complaints-procedure
How we handle your complaints, and advice on how to complain about a school, an early years provider or a children's social care service. If a letter or email you receive from us takes too long to ...
https://www.gov.uk/government/publications/school-complaints-procedures/best-practice-advice-for-school-complaints-procedures-2019
Complaints about the headteacher or governing body. The complaints procedure must also set out the steps to follow if the subject of the complaint is: ... Complaints from staff must be dealt with ...
http://fluencycontent2-schoolwebsite.netdna-ssl.com/FileCluster/FleetPrimaryRedesign/MainFolder/6-Virtual-Office/Policies-and-Procedures/Complaints-Policy---April-2019.pdf
Complaints against school staff (except the Headteacher) should be made in the first instance, to the Headteacher via the school office. Please mark them as Private and Confidential. Complaints that involve or are about the Headteacher should be addressed to the Chair of Governors via the school office. Please mark them as Private and Confidential.
https://www.prospect.reading.sch.uk/wp-content/uploads/2020/01/Complaints-Procedure-jan-2020.pdf
Prepare a comprehensive report to the headteacher or complaints committee which includes the facts and potential solutions 4.3 Clerk to the governing board ... The complainant should raise the complaint as soon as possible with the relevant member of staff or the headteacher as appropriate, either in person or by letter, telephone or email. If ...
http://vpaleeds.co.uk/wp-content/uploads/sites/7/2016/06/Complaints_Toolkit.pdf
Parent and staff governors in particular should not be drawn into the detail of specific complaints as this may prejudice their role in any further stages of the complaints procedure. However, they can help to refer more general concerns about school policy to the headteacher and the governing body. 1.7.
https://www.theguardian.com/education/2015/feb/24/parents-schools-how-to-complain-teachers
Feb 24, 2015 · If you don’t want a positive relationship with your child’s school, then feel free to go and tell the headteacher exactly what you think of the colour of his new academy chain-sponsored ...Author: Guardian Staff
https://selsdonprimary.files.wordpress.com/2019/12/complaints-procedure-december-2019.pdf
Complaints against school staff (except complaints about the Executive Headteacher in a personal capacity) should be made in the first instance to Susan Papas (the Executive Headteacher) via the school office. Please mark them as Private and Confidential. Complaints that involve or are about the Executive Headteacher should be addressed to Graham
http://www.sec-ed.co.uk/blog/diary-of-a-headteacher-handling-parental-complaints/
Jan 24, 2018 · The ability to think quickly is critical; the successful headteacher can remain calm and when required to make important decisions, often with one arm held behind their back. There are times when these challenging situations involve complaints about members of staff from parents and students.
https://www.governor.support/wp-content/uploads/2016/08/HT-Report-to-Governors-GSS.pdf
The Headteacher’s Report to Governors The governing board, not the Headteacher, should determine the scope and format of the Headteacher’s termly report to governors. This means that governors receive the information they need in order to stay focussed on their core strategic
http://www.stjohnfisherschool.org.uk/wp-content/uploads/2017/11/Complaints-Procedure-1.pdf
Complaints Procedure (Staff) The Governors expect that any concerns expressed by parents and others about the school will be received in a spirit of openness, in …
http://bolderacademy.org/wp-content/uploads/2018/05/Complaints-Procedure-2019.pdf
Complaints against Academy staff (except the Headteacher) should be made in the first instance, to Heidi Swidenbank, the Headteacher via the Academy office. Please mark them as Private and Confidential. Complaints that involve or are about the Headteacher should be addressed to Andrew Dodge, the Chair of Governors, via the Academy office ...
https://gov.wales/sites/default/files/publications/2018-03/complaints-procedures-for-school-governing-bodies-in-wales-guidance.pdf
and the headteacher 21 ... Complaints about members of school staff, including any designated complaints officer 23 Anonymous complaints 23 Complaints that are withdrawn 24 Criminal activity 24. 2 Complaints procedures for˜school governing bodies in Wales Guidance document no:
https://bso.bradford.gov.uk/userfiles/file/HR%20Advisory%20and%20Business%20Consultancy/Managing%20Investigations%20for%20staff%20and%20headteachers%20-%20HRAS009.pdf
The Managing Investigations Toolkit aims to provide a framework which may assist School Managers to carry out a fair and consistent investigation into staff conduct or complaints. This document offers best practice guidance to school management and governors …
https://www.allsaints.dorset.sch.uk/wp-content/uploads/2016/03/Complaints-Policy.pdf
any written response from the Headteacher as appropriate. The Headteacher may also invite members of staff directly involved in matters raised by the Complainant to respond personally or in writing. The Clerk to the Governors must convene the complaints committee elected from the Governing Body.
https://richardsonendowedprimary.typepad.com/files/complaints-procedure-jan-2017-amended-v2.pdf
If unresolved through informal discussion with the Headteacher or relevant staff member offered by the school, the complainant may submit their concerns formally in writing to the Complaints Co-ordinator (at Richardson Endowed Primary School this the Headteacher) using the attached form (Appendix 2 model policy July 2014).
http://www.hornchurchhighschool.com/wp-content/uploads/2019/02/HHS-School-Policy-Complaints.pdf
1.0 Complaints about the actions of a member of staff other than the headteacher Informal Stage Most parental concerns can be adequately resolved by discussion with the class teacher (or form teacher in respect of secondary schools) or with other members of staff who may be the object of the complaint.
https://www.the-elmgreen-school.org.uk/wp-content/uploads/2019/10/GNWET-Complaints-Policy-Oct-2019.pdf
Stage 1 – Complaint heard by member of staff (informal resolution) Stage 2 – Complaint heard by Headteacher Stage 3 – Complaint heard by Complaint Panel See Appendix A 7.3 Complaints about a Headteacher Where the complaint concerns a Headteacher, and has …
http://www.maghullhigh.com/docs/subjects/policies/Complaints.pdf
Complaints against school staff (except the headteacher) should be made in the first instance, to the headteacher via the school office. Please mark them as Private and Confidential. Complaints that involve or are about the headteacher should be addressed to the Chair of Governors, via the school office. Please mark them as Private and ...
https://www.safeguardinginschools.co.uk/wp-content/uploads/2016/11/sample-page-from-Safeguarding-Handbook-for-Schools-v.8.02-Allegations-against-staff.pdf
All staff should be aware of who they should take their concern to. Safeguarding or child protection allegations about members of staff must be reported immediately to the headteacher. Allegations against the headteacher should be taken to the Chair of Governors. These concerns must be discussed immediately with the LADO.
https://gov.wales/sites/default/files/publications/2018-03/disciplinary-and-dismissal-procedures-for-school-staff-revised-guidance-for-governing-bodies.pdf
Section 5: The staff disciplinary and dismissal and . disciplinary and dismissal appeals committees 25 . Review of membership and remit of the committees 25. Section 6: Role of the chair of governors 28 Section 7: Lesser misconduct 29 . Informal discussion with the headteacher and/or line manager 29 Stage 1 – Formal process for lesser ...
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