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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff. You can either complain to the NHS service provider directly (such as a GP, dentist surgery or hospital) or to the commissioner of the services, which is the body that pays for the NHS …
https://www.nhs24.scot/data/uploads/PDF/NHS_24_handling_feedback_policy.pdf
a complaint arising from a suggested failure to comply with a request for information under the Freedom of Information Act; and a complaint about which you have commenced legal proceedings, or have clearly stated that you intend to do so, rather than pursue the matter using the NHS complaints procedure.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services,...Author: Department of Health And Social Care
https://www.msg.scot.nhs.uk/wp-content/uploads/Circulars/DL's/NHS%20Model%20Complaints%20Handling%20Procedure%20-%203%20October%202016.pdf
comments, concerns or complaints about NHS health care services. This document delivers on that recommendation by explaining how our staff will handle NHS complaints. Another document, the public facing complaints handling procedure, provides information for the person making the complaint about our complaints procedure.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/
There is a clear procedure to complain about NHS services. These pages tell you more about this procedure. Complaint about medical treatment of children or young people Explains the rights of children and young people to make a complaint if they are unhappy with NHS treatment …
https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
The NHS complaints procedure outlined above applies only to patients in receipt of treatment carried out or paid for by NHS England and does not apply to private treatment. Contractors who supply drugs and/or appliances against private prescriptions may wish to have a separate complaints procedure …
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
your complaint has already been looked at under the NHS complaints procedure; your complaint has been, or is being investigated, by the Parliamentary and Health Service Ombudsman. Time limits. You should make your complaint as soon as possible. Complaints should normally be made within 12 months of the date of the event that you're complaining about, or as soon as you found out about the …
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
Services and National Health Service Complaints (England) Regulations (2009): A complaint made by any NHS organisation or private or independent provider or responsible body. A complaint made by an employee about any matter relating to their employment.
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
the NHS complaints procedure, including how to get independent help if you want to make a complaint support groups outside the NHS PALS also helps to improve the NHS by …
http://www.nhsborders.scot.nhs.uk/feedback-and-complaints/complaints-procedure/
Complaints Procedure NHS Borders is committed to providing high quality care and treatment to people in our communities through the delivery of safe, effective and person-centred care. We understand, however, that sometimes things go wrong.
https://www.valuingcomplaints.org.uk/handling-complaints/complaints-procedures/nhs
Apr 01, 2017 · The new NHS Scotland Model Complaints Handling Procedure (CHP) and public-facing procedure are designed as templates for NHS bodies and primary care service providers to adapt and adopt. There is also an Implementation Guide, which sets out in detail how Boards and their primary care service providers should prepare for implementation.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
How to make your complaint. If you want to speak to someone about a complaint, you can call our public enquiries line on 020 7210 4850, where we will try to resolve the issue if we can. You can also contact us by textphone on 020 7210 5025. Lines are open 9:30am to …
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
By email to: [email protected]. If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line. By telephone: 0300 311 22 33. Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am.
https://abbeywoodsurgery.gpsurgery.net/patient-info/complaints-compliments/
Information on our complaints procedure is available from reception. Complaints should be addressed to : Mrs Tara Bolton, Practice Manager, Abbey Wood Surgery. Aletrnatively you may ask for an appointment with Mrs Bolton to discuss your concerns. She will explain the complaints procedure to you and ensure that your concerns are dealt with promptly
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery. If you don't want to complain directly or your complaint hasn't been resolved, contact your local health board.
https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
Complaint handling Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the ...
https://www.cqc.org.uk/guidance-providers/regulations-enforcement/regulation-16-receiving-acting-complaints
Information should include the internal procedures that the provider must follow and should explain when complaints should/will be escalated to other appropriate bodies. ... Complaints in the NHS (Department of Health guidance) ... Quality standard for patient experience in adult NHS services - NICE quality standard 15 (National Institute for ...
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