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https://www.gov.uk/government/publications/what-are-super-complaints/what-are-super-complaints
What is a super-complaint? A super-complaint, as defined by section 11(1) of the Enterprise Act 2002 (EA02), is a complaint submitted by a designated consumer body that ‘any feature, or ...
https://www.which.co.uk/news/2016/09/which-makes-scams-super-complaint-453196/
Today, we’re making our first super-complaint to the financial regulators, calling for banks to better protect customers who are tricked into transferring money to a fraudster. UK consumers now make more than 70 million bank transfers every month – compared with just over 100 million in a whole year a decade ago.
https://www.mondaq.com/uk/Anti-trustCompetition-Law/98022/OFT-Considers-Cash-ISAs-Super-Complaint
Apr 13, 2010 · The Office of Fair Trading ("OFT") is considering features of the £158 billion cash ISA market following a super-complaint by Consumer Focus, a designated consumer body. Consumer Focus believes that the cash ISA market is not working well for consumers and that 15 million cash ISA holders could be losing out on interest worth up to £3billion ...
https://www.theguardian.com/money/2010/jun/29/oft-verdict-due-isa-supercomplaint
Jun 29, 2010 · Isa savers should learn later this morning the outcome of a "super complaint" about the way accounts are run and interest is paid in the £158bn cash Isa market.The complaint, submitted by ...Author: Jill Insley
https://www.moneysavingexpert.com/news/2010/03/super-complaint-into-cash-isa-transfers-launched/
'Super complaint' into Cash ISA transfers launched. Have your say. This is an open discussion but the comments do not represent the views of MSE. We want everyone to enjoy using our site but spam, bullying and offensive comments will not be tolerated. Posts may be deleted and repeat offenders blocked at our discretion.
http://citywire.co.uk/new-model-adviser/news/cma-to-investigate-super-complaint-over-4bn-loyal-customer-scam/a1159606
Sep 28, 2018 · This super complaint is the fourth issued by Citizens Advice since 2002. It has previously issued one about payment protection insurance (PPI) in 2005 which it …
https://www.motherjones.com/kevin-drum/2016/03/very-brief-history-super-predators/
Mar 03, 2016 · The Coming of the Super-Predators. We’re talking about kids who have absolutely no respect for human life and no sense of the future….And make no …Author: Kevin Drum
https://www.independent.co.uk/money/spend-save/isa-providers-face-consumer-super-complaint-1931927.html
Mar 31, 2010 · A consumer group made a super-complaint against ISA providers today, claiming that savers were losing out on up to £3 billion of interest because of the way the market operated.
https://www.moneyobserver.com/news/super-complaint-calls-isa-market-to-clean-its-act
Mar 31, 2010 · Super complaint calls for Isa market to clean up its act. March 31, 2010 by Rebecca Atkinson. Share on: A complaint has been lodged calling for cash Isa providers to provide a fairer deal to consumers after research revealed that millions of savers are losing out on …
https://www.theguardian.com/money/2018/sep/28/loyal-utility-customers-ripped-off-year-charity-says
Sep 27, 2018 · Citizens Advice files super-complaint in bid to end ‘systematic scam’ by banks, insurers and mobile phone companies. ... £48 for a cash Isa account and £13 for home insurance. ...Author: Rupert Jones
https://www.standard.co.uk/business/money/super-complaint-made-against-isa-providers-6750434.html
A consumer group made a super-complaint against ISA providers today, claiming that savers were losing out on up to £3 billion of interest because of the way the market operated.
https://www.tisa.uk.com/publications/268_100629CashISAsupercomplaint-TISAcommentsonOFTresponse.pdf
Cash ISA ‘super complaint’ - TISA comments on OFT response The Tax Incentivised Savings Association (TISA) shares many of the concerns expressed by Consumer Focus and followed up by the Office of Fair Trading in its recent review. Director General of TISA, Tony Vine-Lott said:
https://www.lovemoney.com/news/11594/how-to-make-a-super-complaint
Whether a Super Complaint brings about a change or not, it sheds light on dodgy practices, brings them into the public eye, and educates people on how to avoid them. So, long live the Super Complaint! More: Give your child £95,000 tax-free with a Junior ISA Five frequently asked money questions . Comments
https://www.gov.uk/government/news/financial-services-super-complainants-confirmed-by-government
Dec 19, 2013 · The super-complaint identified three features it thought resulted in consumer detriment, in the passenger transport sector. ... The OFT review published in March 2012 showed that …Author: HM Treasury
https://www.mortgagefinancegazette.com/market-news/savings/reaction-to-isa-super-complaint-31-03-2010/
Reaction to ISA super complaint. By admin in Market news, Savings 31st March 2010 0. The British Bankers Association reacted angrily to the Consumer Focus cash ISA super complaint to the OFT but consumer groups support the move.
https://www.scotsman.com/business-2-15069/teresa-hunter-busybodies-isa-complaint-keeps-them-in-their-jobs-1-1365656
A super complaint is a very serious matter which can have major ramifications not just for institutions but also for consumers. So where is the evidence of a major Isa scandal? Well, Consumer ...
https://www.mortgagefinancegazette.com/market-news/savings/oft-receives-super-complaint-on-cash-isa-market-31-03-2010/
OFT receives super-complaint on cash ISA market By admin in Market news , Savings 31st March 2010 0 Consumer Focus has submitted a super-complaint to …
https://www.lovemoney.com/news/4773/the-billion-pound-isa-ripoff
Best buy cash ISAs are often here today, gone tomorrow. This practice hasn't gone unnoticed with a super complaint issued to the OFT today. Today fair deal campaigner, Consumer Focus has issued a super complaint to the Office of Fair Trading about the Cash ISA market. The organisation estimates up to 15 million savers could be losing around £3 billion in interest every year because of unfair ...
https://www.fca.org.uk/news/news-stories/citizens-advice-supercomplaint-cma-update
The Competition and Markets Authority (CMA) published its response to the Citizens Advice super-complaint on the loyalty penalty in December 2018, making several cross-cutting and market-specific recommendations in the cash savings, home insurance and mortgage markets. We update on our work in …
https://www.bsa.org.uk/BSA/files/80/805cec71-b495-4c68-b250-6fb271a90c44.pdf
‘Loyalty penalty’ super-complaint www.bsa.org.uk @BSABuildingSocs 2 Introduction The Competition and Markets Authority (the CMA) posed four questions surrounding “loyalty penalties” in mobile phone contracts, broadband, home insurance, mortgages and savings, following a super-complaint by Citizens Advice (the CA) on 28 September 2018.
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