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https://www.legislation.gov.au/Details/C2017C00020
Jan 03, 2017 · An Act relating to the resolution of complaints about decisions and conduct of trustees of superannuation funds and approved deposit funds and of RSA providers and insurers. Part 1 — Preliminary 1 Short title This Act may be cited as the Superannuation (Resolution of Complaints) Act 1993. 2 Commencement
http://www5.austlii.edu.au/au/legis/cth/consol_act/soca1993464/
SUPERANNUATION (RESOLUTION OF COMPLAINTS) ACT 1993 TABLE OF PROVISIONS Long Title PART 1--PRELIMINARY 1. Short title 2. Commencement 3. Interpretation 4. Definition of decision made by a trustee, insurer, RSA provider or another decision-maker 4AA. Application of the Criminal Code 4A.
https://sct.gov.au/public/pages/legislation
Superannuation (Resolution of Complaints) Act 1993 The Complaints Act sets out the Tribunal's functions, powers and procedures in relation to the resolution of complaints about the decisions and conduct of trustees of superannuation funds, approved deposit funds and retirement savings account providers and insurers.
https://www.sct.gov.au/public/pages/about-us/about-the-tribunal
The Superannuation (Resolution of Complaints) Act 1993 (the Complaints Act) sets out the Tribunal's functions, powers and procedures. In all its work, the objectives of the Tribunal are to be fair, economical, informal and quick. The Superannuation Complaints Tribunal was established by the Australian Government in 1992.
http://www5.austlii.edu.au/au/legis/cth/consol_act/sia1993473/s101.html
Note: Part 7.10A of the Corporations Act 2001, and the Superannuation (Resolution of Complaints) Act 1993, deal with situations where complaints are not resolved by the trustee.
https://superfunds.superannuation.asn.au/2019/08/twisting-the-facts/
Aug 01, 2019 · Under the Superannuation (Resolution of Complaints) Act 1993 (Cth) (Complaints Act), an appeal is only allowed on a question of law: See section 46. This case explores what that means when fundamentally a party to a dispute with the trustee …
https://treasury.gov.au/sites/default/files/2019-03/R2016-002_Superannuation_Complaints_Tribunal.pdf
The SCT has appropriate powers provided under the Superannuation (Resolution of Complaints) Act 1993 Act (SRC Act) to deal with complaints relating to superannuation, including by conciliation and review. As a Statutory Body the SCT affords a higher level of consumer protection than other industry based financial services EDR schemes in Australia.
https://www.afca.org.au/about-afca/rules-and-guidelines/enabling-legislation/
The AFCA Act also repealed the Superannuation (Resolution of Complaints) Act 1993 (Cth) and gives AFCA additional provisions relating to superannuation. Under the AFCA Act, AFCA is required to report to ASIC, APRA and the ATO about certain matters, and ASIC has power to …
https://afca.org.au/make-a-complaint/superannuation/
Only certain people can make a complaint about a superannuation product. Under our superannuation jurisdiction we consider a range of complaints relating to decisions and the conduct of superannuation trustees, insurers and other decision makers in relation to regulated superannuation funds, approved deposit funds,...
https://en.wikipedia.org/wiki/Superannuation_Complaints_Tribunal
The Superannuation Complaints Tribunal was established under the Superannuation (Resolution of Complaints) Act in 1993. It was established at the same time as a new prudential and disclosure framework was put in place under the Superannuation Industry (Supervision) Act 1993, protecting employees compulsory superannuation contributions (introduced in 1992).
https://en.wikipedia.org/wiki/Superannuation_in_Australia
The Superannuation Industry (Supervision) Act sets all the rules that a complying superannuation fund must obey (adherence to these rules is called compliance). The rules cover general areas relating to the trustee, investments, management, fund accounts and administration, enquiries and complaints.
https://hallandwilcox.com.au/thinking/providing-written-reasons-for-decisions/
Trustees should be aware that, if the Superannuation Complaints Tribunal (SCT) becomes aware of a contravention of section 101 of the SIS Act or of regulations 7.9.48 to 7.9.48D of the Corporations Regulations, it will inform ASIC, as it is required to do under section 64 of the Superannuation (Resolution of Complaints) Act 1993 (Cth).
https://www.alrc.gov.au/publication/family-violence-and-commonwealth-laws-dp-76/19-superannuation-law/overview-of-the-superannuation-system/
19.22 The Superannuation Complaints Tribunal (SCT) was established under the Superannuation (Resolution of Complaints) Act 1993 (Cth) to deal with complaints about superannuation—specifically in the areas of regulated Superannuation Funds, annuities and deferred annuities, and Retirement Savings Accounts. The Tribunal’s jurisdiction does not, however, extend to complaints concerning self …
https://download.asic.gov.au/media/4773579/rg267-published-20-june-2018.pdf
• membership of the Australian Financial Complaints Authority (AFCA). Each year, the IDR and external dispute resolution (EDR) framework provides access to redress for many tens of thousands of Australian consumers, small businesses and superannuation fund members who have a complaint …
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