Surrey Pct Complaints Procedure

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Complaints & compliments policy & procedure

    https://dhcclinical.co.uk/wp-content/uploads/2018/01/DHCcomplaintspolicy_procedure2015.pdf
    Complaints & compliments policy & procedure Authors: Linda Edwards, Jill Walton Updated by Jill Walton (to change references from Surrey PCT to Surrey Downs CCG) Approved by Senior Exec management team: 23 Oct 2013 Last review date: 4 Dec 2015 by JW, JR, MA, LB, SC Next review date: Dec 2017 CONTENTS 1. Policy statement 2. Summary of the ...

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

Admissions complaints procedure University of Surrey

    https://www.surrey.ac.uk/apply/policies/admissions-complaints-procedure
    Complaints that are made anonymously cannot be dealt with under this Complaints Procedure. This Complaints Procedure covers both the informal and formal stages in handling a complaint. Advice on the Complaints Procedures can be obtained from the Deputy Head of Admissions. Informal complaint. Most complaints can be resolved satisfactorily at ...

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

SASH Compliments and Complaints about our services and care

    https://www.surreyandsussex.nhs.uk/contact-us/compliments-and-complaints/
    How we manage complaints. Our complaints policy sets out how SASH responds to complaints, concerns, compliments and comments. Download the complaints policy . Care Opinion. Alternatively, you can tell your story online with the non-profit service Care Opinion. Your story may appear (without your name) on their website.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Surrey PCT

    https://www.cqc.org.uk/provider/5P5
    Ticks and crosses. We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action …

Thanks and complaints Surrey Police

    https://www.surrey.police.uk/contact-us/make-a-complaint-or-give-feedback/
    This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    You can also contact the Dental Complaints Service on 020 8253 0800 (Monday to Friday, 9am to 5pm) or visit its website for more information. Read the answers to more questions about dental health. Further information. What is the Patient Advice and Liaison Service (PALS)? How do I …

SASH Surrey and Sussex Healthcare NHS Trust

    https://www.surreyandsussex.nhs.uk/concerns-and-complaints-form/
    Reporting concerns and complaints on behalf of another patient If your complaint concerns a relative, please include the full name, address, and date of birth of that person. Please note in this instance signed patient consent will be required or alternatively a copy of Lasting Power of Attorney.

How to complain if you're unhappy with your GP or doctor's ...

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
    If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...

Contact us - Primary Care Support England

    https://pcse.england.nhs.uk/contact-us/
    Complaints. If you feel the need to complain, please email us at: [email protected]. We will respond to your feedback with a unique reference number to be used on future correspondence relating to the matter. A case handler will be assigned to your complaint who will update you on progress and contact you if we need any further information.

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the services you have received, it is important to let us know so that we can improve.Author: Department of Health And Social Care

Complaints policy and procedure - Guildford Borough Council

    https://www.guildford.gov.uk/complaintspolicy
    Complaints policy and procedure. We aim to give excellent service to all of our customers. If we do get something wrong, we want to try to put it right quickly and learn from …

Surrey Primary Care Trust (PCT) - view and make Freedom of ...

    https://www.whatdotheyknow.com/body/nhs_surrey
    Jul 25, 2012 · Surrey Primary Care Trust (PCT) A part of the National Health Service, ... Schools opting out of HPV vaccination programme and subsequent procedure. Response by Surrey Primary Care Trust (PCT) to Michelle on 7 November 2012. ... Please note that the information provided is the property of Surrey PCT and subjec... Risk (and Issue) Logs for ...

Complaints and concerns – East Sussex Healthcare NHS Trust

    https://www.esht.nhs.uk/departments/complaints-and-concerns/
    Complaints and concerns If you, a family member or carer have a concern about care and treatment provided by our Trust, or about any of our services, please contact our Patient Advice and Liaison Service (PALS) in the first instance.

Complaints Procedure - Community Foundation for Surrey

    https://www.cfsurrey.org.uk/complaints-procedure/
    This policy sets out a procedure for dealing with any complaint or grievance raised against the Foundation or its representatives by staff, trustees, other volunteers or third parties. In the first instance, complaints can be verbal and informal.

Our History CSH Surrey

    https://www.cshsurrey.co.uk/about-us/about-csh-surrey/our-history
    The East Elmbridge and Mid Surrey PCT (EEMS) needed to separate its provider and commissioning arms – meaning it would no longer provide services itself, but would commission services from a range of providers, including those in the public, private, voluntary, charitable and not-for-profit sectors.

Complaints Procedure - Haig Housing

    https://www.haighousing.org.uk/contact-us/complaints-procedure
    Haig Housing endeavours to provide an excellent service to all who seek our assistance and we hope you are pleased with your experience. However if you feel that you haven’t received the service you expected, we’d like you to tell use where you feel we went wrong so we can improve and make amends; your opinion is important to us. To make a complaint to the Trust, please read our Complaints ...



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