We collected information about Swale Borough Council Complaints Procedure for you. There are links where you can find everything you need to know about Swale Borough Council Complaints Procedure.
https://www.swale.gov.uk/compliments-and-complaints/
How does the complaints procedure work? Stage 1. We will respond to your complaint within 10 working days. To log your complaint online use our feedback, compliments and complaints form. If you are unhappy with the response of this stage 1 you can complain to the Chief Executive at Stage 2 by email at [email protected]. Stage 2
https://www.swale.gov.uk/complaints-policy/
We recognise that we will not always get it right, and that complaints are not only a way of customers telling us when they are dissatisfied, but also provide useful information that can help us to improve our services. This policy sets out how we define complaints as a council, and how we will respond to them.
https://www.swale.gov.uk/
Welcome to Swale Borough Council. Welcome to Swale Borough Council. Resident. Business. Council. Do It Online ... compliment or complaint. Housing Contact Form. Environment Team feedback. Tell us more. ... Bearing Fruits 2031 the Local Plan for Swale. 2018 Annual Financial Report. Your Services council tax 2019-20.
https://www.resolver.co.uk/companies/swale-borough-council-complaints/contact-details
How to complain about Swale Borough Council customer service. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
https://www.swale.gov.uk/enforcement-policy/
Swale Borough Council - Enforcement Policy Introduction This enforcement policy helps to promote efficient and effective approaches to regulatory inspection and enforcement, which improve regulatory outcomes without imposing unnecessary burdens.
https://www.swale.gov.uk/community-trigger/
The Community Trigger is a process which allows the public to ask their local Community Safety Partnership to review responses to incidents of anti-social behaviour. It has been introduced to help ensure that agencies are working together to resolve incidents of anti-social behaviour that are affecting residents quality of life.
https://www.lgo.org.uk/documents/councilperformance/2007/swale.pdf
Swale Borough Council for the year ended 31 March 2007 The Local Government Ombudsman (LGO) investigates complaints by members of the public who consider that they have been caused injustice through administrative fault by local authorities and certain other bodies. The LGO also uses the …
https://www.lgo.org.uk/documents/councilperformance/2008/swale.pdf
Your Council’s complaints procedure and handling of complaints The Council has an established complaints procedure with three stages. The first stage is based in the service department about which the complaint is made. A complaint at the second stage is made to the Chief Executive’s office, acting independently of the service complained of. A complaint at the third stage may be made to the …
https://www.swale.gov.uk/contact-us/
Our Council Tax and benefits phone lines will be open from: 9am until 4pm Monday; 9am until 4pm Tuesday; closed all day Wednesday; 9am until 4pm Thursday; 9am until 4pm Friday; Housing services will be open from 11am on Tuesdays. If you have a Council Tax or benefit appointment, our offices at Swale House will open from 8:45am, Monday to Friday.
https://swale.gov.uk/do-it-online/
Pay for a high hedge complaint Make a payment for a high hedge complaint online. Pay for a health export certificate Make a payment for a health export certificate online. Pay for a voluntary surrender of food Make a payment to voluntarily surrender food that's been spoiled. Renew a parking permit Renew an existing parking permit.
https://services.swale.gov.uk/meetings/ieListDocuments.aspx?CId=128&MId=2160&Ver=4
The Cabinet Member for Environment introduced the report and referred to the motion agreed at Council on 26 June 2019, when Swale Borough Council declared a Climate and Ecological Emergency. He acknowledged the amendment submitted by Councillor Nicholas Hampshire in pledging that an annual progress report be submitted to Council every January.
https://www.gov.uk/how-to-resolve-neighbour-disputes/complain-about-noise-to-the-council
Disputes with neighbours - noisy neighbours, barking dogs, statutory nuisances, high hedges, mediation and when your council can step in Resolving neighbour disputes: Complain about noise to the ...
https://www.lgo.org.uk/documents/councilperformance/2010/Swale.pdf
Section 1: Complaints about Swale Borough Council 2009/10 Introduction This annual review provides a summary of the complaints we have dealt with about Swale Borough Council. We have included comments on the authority’s performance and complaint-handling arrangements, where possible, so they can assist with your service improvement.
https://services.swale.gov.uk/meetings/documents/s9118/Swale%20pay%20policy%2008.02.18%20final.pdf
Kent County Council is the administering authority for the Swale Borough Council scheme. 3.4 Pay Protectiontheand Redundancy Payments The Council has a Redundancy Policy which sets out the approach that must be followed if posts are going to be affected because of organisational change. The
https://www.kent.gov.uk/about-the-council/complaints-and-compliments
This complaints procedure is for children, young people and those closely connected with them. If we can't handle your complaint under the statutory complaints procedure, it may be that your...
https://services.swale.gov.uk/meetings/ieListMeetings.aspx?CommitteeId=130
List of meetings for <%1.dctitle% ©2014 Swale Borough Council. Translate this page into another language using the Microsoft Translator. into another language using the Microsoft Translator.
https://services.swale.gov.uk/meetings/documents/s11145/22.%20Appendix%20A_Code%20of%20Conduct%20Complaint%20Assessment%20Criteria%20for%20Council%205.1.pdf
Swale Borough Council Constitution October 2018 Part 5.1 Members Code of Conduct regulatory authorities then the complainant will be advised that there is nothing to be gained by further action being taken. TimingIf the complaint betweenrelates alleged to somethingbreach andthat receipt happened of complaintso longago that there wouldbe
https://www.swale.gov.uk/planning/
Planning. From the 3 April 2018, the fees for pre-application advice increased. For more information, please read our pre-application advice page.. Planning Services ensures that new development takes place at the right time, in the right location and in the public interest.
https://services.swale.gov.uk/meetings/uuCoverPage.aspx?bcr=1
Meetings, agenda and minutes. In these pages you can access a wide range of information and documents relating to the Council’s decision making processes, find out about forthcoming Council meetings and decisions and obtain details for your Ward Councillors.
https://services.swale.gov.uk/meetings/ieListDocuments.aspx?CId=287&MId=1469&Ver=4&Info=1
Part 4.1 Council Procedure Rules PDF 194 KB. ... Part 5.1 Appendix A Code of Conduct Complaint Assessment Criteria for Council PDF 70 KB. Guidance Note for Members: ... Find our latest news and local media in Swale. View the awards we have won ©2014 Swale Borough Council.
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