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https://www.telstra.com.au/
Telstra is Australia's largest mobile network that provides users with mobile phones, internet plans and packages, home phones & more. Discover more today.
https://www.telstra.com.au/contact-us
Feedback & Complaints. Good or bad, we'd love to hear from you ... Telstra 24x7 app. Manage you Telstra services when you're out and about. Download Telstra 24x7 app. Find a store. Find your nearest Telstra store or Wi-Fi hotspot. Find now. Multilingual customer service. If you'd like to speak with us in your preferred language, we've got you ...
https://www.careers.telstra.com/jobs/JR-10009316/escalated-complaint-specialist/
At Telstra, we believe the more connected people are, the more opportunities they have. ... The Escalated Complaints Specialist is responsible to provide the highest level of quality customer service/support and successful external stakeholder management, within a timely, efficient, professional and credible way. ... clear and accurate records ...
https://service.telstra.com.au/customer/general/forms/contact-ceo-form
CONTACT THE OFFICE OF THE CEO ... Telstra Exchange is our official corporate blog featuring informed commentary and an exchange of views on Telstra, the Australian telecommunications industry and broader technology issues. It's the online opportunity for everyone to exchange opinions and ideas.
https://careers.telstra.com/jobs/jr-10010836/customer-service-specialist/
Ensure that all resolution activities are undertaken in accordance with Telstra policies and procedures as well as maintaining regular, clear and accurate records of all agreed actions and outcomes in the required Customer Management System;
https://exchange.telstra.com.au/free-calls/
Calls to Telstra customer service and complaints lines now free By David Thodey July 2, 2010 In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.
https://www.abc.net.au/news/2018-04-17/nbn-complaint-melbourne-man-left-without-internet-six-weeks/9663648
Apr 17, 2018 · The latest data from the TIO shows Mr Haymes is not alone, with a surge in complaints about services delivered on the NBN in last year. "Of course it's a concern," ombudsman Judi Jones said.
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Incorrect-billing/td-p/667551
I have been to the Telecommunications Ombudsman at least 7 times in the last 12 months due to Telstras incorrect billing, inability to acknowledge I have been incorreectly billed, and inablity to refund me when my complaints have been proven to be correct. My complaints have resulted in me being rei...
https://crowdsupport.telstra.com.au/t5/Billing-Payments/Telstra-Complaint-Form-Not-Working/td-p/724489
Angela, if you look at the subject matter here, you will determine that the fault lies with The Telstra Complaint Form Not Working. Clearing cache etc is not the problem, perhaps you could advice the Complaints people that the Telstra Complaints Form is not working.
https://www.facebook.com/groups/113624265474576/
4 phones on a Telstra business plan at the end of their contract. Thought I’d shop around and get the best deal and Telsta were competitive so decided to re-sign for 4 new phones with plans. (Just to be clear this took over an hour of listening to the customer service person run through the policies/recordings etc)
https://en.wikipedia.org/wiki/TelstraClear_InHomeTV
Vodafone New Zealand is a telecommunications company operating in New Zealand. ... Criticism and complaints. ... TelstraClear was then created by the merger of Telstra's TelstraSaturn and Clear Communications in December 2001. Austar United Communications held an initial investment of 42% in TelstraClear before selling it back to Telstra.Industry: Mobile, Telecommunications, ISP
https://gethuman.com/phone-number/Telstra
The best Telstra phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Telstra rep, reminders when the call center opens, tips and shortcuts from other Telstra customers who called this number.
https://en.wikipedia.org/wiki/Telstra
Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services. Telstra has a long history in Australia, originating together with Australia Post as the Postmaster-General's Department.Headquarters: Telstra Corporate Centre, …
https://www.zdnet.com/article/telstra-refunds-customers-au9-3m-for-billing-practices/
Jan 20, 2019 · Telstra refunds customers AU$9.3m for billing practices. After being fined AU$10 million for misleading customers on its management of premium direct billing services, Telstra has also had to ...
https://www.tio.com.au/making-a-complaint
Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...
http://customerzone.vodafone.co.nz/
Vodafone New Zealand offers Phone, Mobile, Internet, TV, Broadband and Service Bundles to Residential, Business, Government and Wholesale.
http://www.dearcustomerrelations.com/2013/10/telstra/
This is a complaint letter on an epic scale. It was written by blogger Cloaker Josh to Australia's largest telecommunications company, Telstra Corporation, after they put a bar on outgoing calls on Josh's phone. Getting the bar lifted proved to be just about the most difficult thing that Josh had ever done. At over 11,000 words, this letter takes a bit of getting through so I suggest you get a ...
https://www.news.com.au/finance/business/retail/dodgy-bills-telstra-in-hot-water-after-misleading-up-to-100000-customers/news-story/f81c1ef5c3ad5a4b19a560ec0efbbe2a
Mar 26, 2018 · TELSTRA had admitted it misled customers to the tune of $62 million after it signed up as many as 100,000 customers for ringtones, gaming and other digital content. ... It is clear for this ...
https://downdetector.com.au/status/telstra/
@MarkBHM @Telstra •Telstra’s complaints service was not response just acting as a sounding service only with no action to improve the situation and could not escalate to any more senior management. I was advised on my call that a tech guy would be onsite on 26 Feb.2/5
We are able to handle complaints about telephone and internet services. We have the authority to decide the resolution of a complaint (the telecommunications company is legally obliged to implement) up to $50,000, and make recommendations up to $100,000. ... Helping you find a clear.
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