Telstra Landline Phone Complaints

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Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    The TIO is an office of last resort for complaints about telecommunications services. Do you have translating and interpreting services? If you’d prefer to speak to a Telstra Customer Service Representative in a language other than English, please contact our Multicultural Service Centre .Arabic: Complaints Handling Process in Arabic (PDF)

MAKE A COMPLAINT - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint
    Telstra.com We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint.

Telstra –What to do if my phone isn’t working– Support

    https://www.telstra.com.au/support/category/home-phone/faults/fix-your-home-phone-problem
    This article explains how to identify and fix problems with your home phone. Check if there’s an known outage. You can divert your home phone to your mobile whenever you want with our Call Forwarding guide.. Use our Service Status Page to check for service problems in your area.. The page will explain any interruptions, provide updates, and where possible, estimate when the problem should be ...

Landline and mobile phone complaint - Telstra Crowdsupport ...

    https://crowdsupport.telstra.com.au/t5/Home-Phones/Landline-and-mobile-phone-complaint/td-p/578023
    Landline and mobile phone complaint I have just got off the phone trying to find out about our landline. I rang up on 15 April to change from another service provider to Telstra.

Calls to Telstra customer service and complaints lines now ...

    https://exchange.telstra.com.au/free-calls/
    Calls to Telstra customer service and complaints lines now free . By David Thodey July 2, 2010. ... So, calls from a Telstra home phone or Telstra mobile, in Australia, to our general enquiry numbers for consumers and small businesses will be free as well as calls to our fault numbers, the BigPond helpdesk and our general service number for pre ...

Telstra Home Phone and Landline plans and rates

    https://www.telstra.com.au/home-phone
    Includes free professional install on request if you're a new Telstra Home Phone customer on the nbn. Call rates apply to direct dialled and forwarded calls. The Home Phone Calls Safety Net caps your monthly bill at $150 per month for local, national, Australian mobile and 13 calls over your plan allowance.

Solved: How do I report a fault with my home line ...

    https://crowdsupport.telstra.com.au/t5/Home-Phones/How-do-I-report-a-fault-with-my-home-line/td-p/1108
    i have tried to log my fault online with the form and i was also on hold earlier tonight well before 8 o'clock for over half an hour and still no answer. both my home line and modem are dead (no dial tone) and i have reported this fault once already this week. last time my line was apparently fixed, my phone line is hanging out of the telstra pit out the front of my house in some sort of coke ...

Landline phone problem - Telstra Crowdsupport - 793634

    https://crowdsupport.telstra.com.au/t5/Home-Phones/Landline-phone-problem/td-p/793634
    I had reason to phone Telstra Support following my call earlier in the day as the Telstra rep did NOT call me back within the two hour time frame as he said he would with possible solutions to our landline problem. It’s a new connection and we cannot receive incoming calls from a non- Telstra line.

Telstra contact number 24-7 Telstra phone number

    https://customernumbers.com.au/telstra-customer-contact-number
    There is a separate channel available for the customers to give their feedback and complaints as well. Also, there is available a Telstra phone number for multicultural service so that client can speak in other language than english. Telstra Australia promotes self-help through their website.3.4/5(12)

Telstra Home Phone ProductReview.com.au

    https://www.productreview.com.au/listings/telstra-home-phone
    A lot of people would just give up but I'm not letting a big corporation like Telstra put it over the little guy. All of the previous 1800 Telstra complaints phone numbers have been disconnected. No matter how hard you try you cannot speak with anyone in Australia or even …1.3/5(218)

Telstra - Telstra Broadband Assistant - Troubleshoot my ...

    https://selfserve.telstra.com.au/ssc/?serviceType=PSTN&problemType=HOMEPHONE&accountType=Unauthenticated
    Enter a phone number and we'll SMS a link to this page. Mobile number: Please enter a valid Australian mobile number

Consumer rights for landline & internet services ACCC

    https://www.accc.gov.au/consumers/internet-landline-services/consumer-rights-for-landline-internet-services
    Consumers have rights when they buy any product or service, including landline phone and internet services. Shop around for a service that fits your needs and budget and know your rights if you have a …

Complaints number for BigPond/Telstra - Telstra Broadband

    https://forums.whirlpool.net.au/archive/1380958
    Apr 10, 2013 · This is the type of complaint it is apparently impossible to get attended to by Telstra complaints line. Who do you call in these situations to get the problem fixed. ... As I am using a Telstra landline, I thought if I ring Big Pond, they may be able to do something. ... Writing my post I had been on the phone with bigpond for 1.5hours and got ...

Telstra current outages and problems. Downdetector

    https://downdetector.com.au/status/telstra/
    Telstra offers mobile and landline communications services to the public and businesses, including mobile phone, mobile internet, and broadband internet. ... @MarkBHM @Telstra •Telstra’s complaints service was not response just acting as a sounding service only with no action to improve the situation and could not escalate to any more ...2/5

Telstra Outage: Service Down and Not Working - Outage.Report

    https://outage.report/au/telstra
    See if Telstra service is down or it's just you. Check current status and outage map. Post yours and see other's reports and complaints

Telstra Outages - Internet, nbn™, Mobile and Email

    https://outages.telstra.com.au/
    Check if your Telstra internet, nbn™, mobile or email service has been affected by a network outage or planned maintenance, along with expected resolution times.

Best Home Phone Service Companies ConsumerAffairs

    https://www.consumeraffairs.com/cell_phones/home-phone-service/
    While it may seem like cellphones have replaced traditional home phones, many people still use noncellular home phones. A variety of companies offer home phone service, including traditional phone ...

Telstra Outages - Internet, nbn™, Mobile and Email

    http://servicestatus.telstra.com/servicestatus/goc.do?q=summary.html
    Check if your Telstra internet, nbn™, mobile or email service has been affected by a network outage or planned maintenance, along with expected resolution times. Telstra Outages - …

Tired of nuisance calls on your home phone? - Telstra Exchange

    https://exchange.telstra.com.au/tired-of-nuisance-calls-on-your-home-phone/
    Jun 09, 2015 · Tired of nuisance calls on your home phone? By Jennifer Douglas June 9, 2015. Telstra’s home phone for you to hang up on nuisance calls. I know that many of you are frustrated by telephone scammers and nuisance calls to your home phone.



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