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https://say.telstra.com.au/customer/general/forms/Email-Complaint
Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint. ... Further information on how we handle complaints ...
https://www.telstra.com.au/platinum-technical-support
Telstra Platinum® is available for eligible Telstra customers only. Services are not available for some devices and software. The cost of any software/hardware is not included in the price of the service and you are responsible for any data charges. Fair Use Policy applies. In …
https://www.telstra.com.au/contact-us
Feedback & Complaints. Good or bad, we'd love to hear from you ... Telstra 24x7 app. Manage you Telstra services when you're out and about. Download Telstra 24x7 app. Find a store. Find your nearest Telstra store or Wi-Fi hotspot. Find now. Multilingual customer service. If you'd like to speak with us in your preferred language, we've got you ...
https://crowdsupport.telstra.com.au/t5/Home-Broadband/How-can-I-escalate-a-complaint-in-Telstra/td-p/419801
I moved to a new place in November 2014. I formally requested to Telstra to transfer my ADSL internet and phone services to my new property on 14 November 2014 (almost 3 months ago). Due to the delays in the completion of my connection, I lodged a formal complaint with Telstra n 7th December 2014. (...
https://crowdsupport.telstra.com.au/t5/Billing-Payments/Unauthorised-Premium-SMS-charges/td-p/627628
Telstra has suggested for me to do my part and to ring the "Customer Care Phone No." of 1300 886 232 and to unsubscribe. This is a pre-recorded mesage. ... Telstra's Manila 132200 number would receive a lot of "Premium Services" complaints. As a Telstra customer I have the privilege to have my complaint investigated and if found correct, not ...
https://www.productreview.com.au/listings/telstra-1
4. Upon following the above, another telstra rep told me that was the wrong thing to do, and now I would need to buy ANOTHER telstra sim since the activated sim could not have a new number ported. He suggested I buy a $2 telstra sim, call telstra back and they would port my old optus number and newly activated plan onto the 2nd new sim.1.5/5(1.6K)
https://www.zdnet.com/article/telstra-and-optus-complaints-jump-comms-alliance/
Apr 18, 2019 · A quarterly complaints report from Comms Alliance and the TIO has found that complaints jumped across Optus and Telstra, and rose slightly for Vodafone during the first three months of the year.Author: Corinne Reichert
https://forums.whirlpool.net.au/archive/1989289
Nov 15, 2013 · I am also in my third month of the policy, so (including the first partial month premium), I have paid a total of $463 to get a phone replaced. I can buy them outright for just on $600, so for the sake of saving $137, I now have the privelege of waiting 14 days to get a replacement. Here's what Telstra call "PREMIUM" care:
https://www.productreview.com.au/listings/telstra-bigpond-broadband
Telstra in the past 20 years has become worse by firing Australia employees and taking it oversees as a result, they are not professional, don't care about the customer at all, even sub contractors are sitting in their vans talking to their bros for an hour instead of doing their job and just leave!1.7/5(2.8K)
http://www.abc.net.au/news/2018-04-26/telstra-fined-$10-million-after-customers-charged-for-ringtones/9699246
Apr 26, 2018 · Telstra is fined $10 million in the Federal Court for signing up almost 100,000 of its mobile customers to be charged directly for third-party online content, such as ringtones and games, without ...
https://exchange.telstra.com.au/
Telstra Exchange is our home for the latest technology news from Telstra, as well as advice, announcements, and stories from our people and partners. Telstra Exchange is our home for the latest technology news from Telstra, as well as advice, announcements, and …
https://www.telstrasuper.com.au/contact-us
For TelstraSuper Financial Planning enquiries Call us on 1300 033 166 (option 2). To discuss your advice options or to make a financial planning appointment simply call 1300 033 166 and press option 2 when prompted.. Alternatively, you can request a callback from TelstraSuper Financial Planning using our simple online form.. Request a call from TelstraSuper Financial PlanningAdelaide: Level 13, 99 Gawler Place, Adelaide SA
https://onlineshop.telstra.com.au/prepaid-mobile/res/pdf/activation_tc.pdf
We use due care and skill whenever we provide you with a Telstra Pre-Paid service. There may also be other non-excludable statutory guarantees, implied conditions or warranties under consumer protection laws which may apply to the Telstra Pre-Paid service we supply. However, the nature of telecommunications systems (includ-
https://www.abc.net.au/news/2018-04-17/nbn-complaint-melbourne-man-left-without-internet-six-weeks/9663648
Apr 17, 2018 · The latest data from the TIO shows Mr Haymes is not alone, with a surge in complaints about services delivered on the NBN in last year. "Of course it's a concern," ombudsman Judi Jones said.
https://www.canstarblue.com.au/internet/telstra-nbn-plans/
Home Phone Calls with Telstra. All plans come with unlimited standard calls to local, national, and Australian mobile numbers. A small allowance of 500 calls to ’13’ numbers per month is included, while international calls are charged on a pay-as-you-go basis (with rates beginning at $0.01 per minute, plus a $0.55 call connection fee).Author: Tara Donnelly
https://exchange.telstra.com.au/tackling-the-changing-face-of-customer-service/
Sep 13, 2019 · Telstra - Telstra . Andy Penn became the CEO and Managing Director of Telstra, Australia’s largest telecommunications company, on 1 May 2015. At Telstra Andy is leading an ambitious change program transforming Telstra to be positioned to compete in the radically changing technology world of the future with 5G at its core.
https://www.news.com.au/technology/gadgets/mobile-phones/telstra-customers-fuming-after-being-caught-up-in-mobile-billing-scam/news-story/8a08d59e6ab88cc96a9452fa1efca8f5
Apr 25, 2016 · Telstra told news.com.au direct carrier billing was a common industry practice. “We don’t market or develop these services, but we allow our customers to charge content available on these ...
https://www.comparetv.com.au/review/foxtel-pensioners-save-big-without-discount-card/
If you need a broadband connection as well, you can opt for one of Telstra’s superb-value bundles that give you home phone, broadband and a Telstra TV box to stream Foxtel Now, starting at $84/month. With Foxtel Now, you get the Essentials pack for a nice range of premium channels at $25/month. Foxtel Now is ideal for those keen on the ...Author: Andrew Herron
https://whatphone.com.au/compare/telstra-or-vodafone-mobile-phone-company-review/
Complaints about Telstra to the TIO also changed from 5.5 per 10,000 in October ’15 to 6.0 per 10,000 in October ’16 . ... Telstra's 'Premium Care Insurance' very similar to Optus'. ... in the elements of the network that customers tend not to care about, some important work has been done. Vodafone have not just ‘done’ the wireless network.
https://www.telstrasuper.com.au/contact-us/complaints-handling
Feedback and complaints handling If you have a concern about your super or you experience a problem, rest assured that we'll do our best to resolve it quickly and efficiently. If you need to file a complaint, please follow the steps outlined below.
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