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https://say.telstra.com.au/customer/general/forms/Email-Complaint
We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint. We aim to resolve your complaint …
https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
Contact us via online form, phone, letter or fax today and weâ ll provide you with progress update of your complaint's status. Skip to main content We’re picking up the mobile bills for our firefighters and providing assistance packages for customers affected by the bushfires.Arabic: Complaints Handling Process in Arabic (PDF)
https://www.telstracomplaints.com/
Telstra Complaints How to get Telstra to action your complaint..Before it's to late. Step 1 Record Everything. The first thing you need to do is make sure you keep records of all interaction. Simply keep it on paper or spread sheet. Each call you make the first thing you do is ask for the employee number.
https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
What we aim to do when you make a complaint When you call Telstra, the consultant that answers your call will aim to resolve your issue with you on the spot. When you submit a complaint online, fax or write to us we aim to acknowledge emails and letters within one business day of receipt.
https://www.facebook.com/groups/113624265474576/
Telstra Complaints, Vent Your Shit! Here And Take Action has 2,617 members. For anyone who has had bad service, poor customer service, unresolved issues,...
https://www.telstra.com.au/business-enterprise/contact-us/make-a-complaint
The TIO is an office of last resort for complaints about telecommunications services. Telstra asks that if you do have a complaint, you give us the chance to resolve it before going to the TIO.Arabic: Complaints Handling Process in Arabic …
https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
Telstra Mail. Mobiles & Devices. Entertainment & Sport. Phone line. Service Status Check the status of your Telstra services. Contact Us We're here to help. Get in touch with us, 24x7. Find a Telstra store Find a store near you. CrowdSupport Helps you find the answer fast. ... MAKE A COMPLAINT. Telstra …
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Direct-email-address-to-make-a-complaint/td-p/693770
Direct email address to make a complaint. Hi, Is there a way I can send an email to the complaints as their complaints form is not working. ... I rarely have issues with Telstra customer service and when I do have an issue this was resolve swiftly or I was pointed to the right direction. Very dissapointing that the level of service has dropped ...
https://service.telstra.com.au/customer/general/forms/contact-ceo-form
Telstra Exchange is our official corporate blog featuring informed commentary and an exchange of views on Telstra, the Australian telecommunications industry and broader technology issues. It's the online opportunity for everyone to exchange opinions and ideas. Telstra Exchange
https://www.telstra.com.au/contact-us
Feedback & Complaints. Good or bad, we'd love to hear from you ... Telstra 24x7 app. Manage you Telstra services when you're out and about. Download Telstra 24x7 app. Find a store. Find your nearest Telstra store or Wi-Fi hotspot. Find now. Multilingual customer service. If you'd like to speak with us in your preferred language, we've got you ...
https://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/How-to-find-someone-to-speak-to-at-Telstra-in-Australia/td-p/153626
If you get stuck you can also call the Office of the Telecommunication Ombudsmen, who can assist you and whom you can lodge an official complaint, external to Telstra's, which they have to reply to and action. Best way to get a resolution, but it can be lengthy.
https://exchange.telstra.com.au/free-calls/
Calls to Telstra customer service and complaints lines now free By David Thodey July 2, 2010 In another new customer service initiative, Telstra will make nearly 50 million service and support calls free of charge for Telstra customers.
https://crowdsupport.telstra.com.au/t5/Bundle-Plans-Rates/Complaints/td-p/340179
Solved: I have been contacting Telstra in excess of 5 months to sort out my complaints and as yet, there is still an outstanding complaint about billing of local telephone calls, Despite - 340179
https://www.telstra.com.au/
Telstra is Australia's largest mobile network that provides users with mobile phones, internet plans and packages, home phones & more. Discover more today.
https://crowdsupport.telstra.com.au/t5/Broadband-Plans-Rates/How-to-complain-to-Telstra/td-p/805636
Complaints are raised over the phone, via live chat by Telstra staff or via the online complaint form available in the link below in my signature. For Official Support Chat Now, try the Online Troubleshooter, check for Outages or Raise a Complaint. Full Disclosure as part of Telstras Social Media Code.
https://crowdsupport.telstra.com.au/t5/Home-Broadband/NO-ONE-CARES-ABOUT-YOUR-COMPLAINT-AT-TELSTRA/td-p/88756
Re your complaint, Telstra would only be "useless" if they don't get back to you within 5 working days and even then the email says it's an "aim" and not a guarantee.
https://www.tio.com.au/making-a-complaint
Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...
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