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https://tfl.gov.uk/help-and-contact/contact-us-about-buses
If you see an issue with roadworks, or broken bus stops and shelters, the quickest way to let us know is to report a problem with our street care reporting tool.. You can also tell us by calling 0343 222 1234 (call charges may apply) or select the 'safety issues and incidents' option on the form below.For all non-safety critical matters, we aim to respond to you within 10 working days.
https://tfl.gov.uk/help-and-contact/
Our customer service commitment. When you get in contact with us you can expect a high standard of customer service, as detailed in our customer promise.We may also ask you to …
http://content.tfl.gov.uk/tfl-complaints-handling-procedure.pdf
Complaints Handling Procedure: Our commitment to putting things right . At Transport for London we are committed to providing a high-quality service to everyone we come into contact with. We appreciate that sometimes we may not meet your expectations, either through the planning or delivery of our activities. If so, we welcome your
https://www.resolver.co.uk/companies/transport-for-london-complaints/contact-details
Resolver can help you send your complaints to Transport for London, It’s quick, simple and totally free Contact Transport for London now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us.
http://www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint
Where to send your complaint If you have a complaint or problem with any aspect of London's transport, you must first contact the operator that provides the service. If you have already complained to the operator (not including all Transport for London services, Eurostar or Heathrow Express) please contact the Rail Ombudsman (telephone: 0330 094 0362) in the first instance.
http://content.tfl.gov.uk/tfl-complaints-report-q2-2012-13.pdf
complaints then fell considerably when the events took place. In advance of the Games, bus drivers were issued with a guide, which included advice on customer service and information about events. Complaints about drivers also fell during the period. The complaints rate for Barclays Cycle Hire continued to fall and there was an increase in
https://visitorshop.tfl.gov.uk/help/contact-us/
The TfL Visitor Shop is managed by VisitBritain on TfL’s behalf. Please carefully consult our help section and the useful links below before contacting us. Our online shop team are only able to help with queries relating specifically to the shop itself, such as:
https://santandercycles.tfl.gov.uk/Home/Contact
If you want to report a lost or stolen key, you MUST phone the Customer Contact Centre on 0343 222 6666 immediately (do NOT use this contact form) to prevent incurring any extra ride charges. Failure to do so will result in liability for extra ride charges should your key be used to hire a cycle. *Calls are charged at the standard geographic rate.
https://www.arrivabus.co.uk/contact-us/complaints-or-commendations/
Bus Timetable Information - Arriva Buses Bus fares information Lost Property Arriva Connect smartcard enquiries Complaints or commendations Other general information Ask Alfie, our virtual travel advisor Chat live to our advisors Write to us Travel Shops Phone us Advertise with us Utilise our real-time data output Help us Fight Fraudulent ...
https://www.fmcsa.dot.gov/safety/look-you-book/report-bus-complaints
Nov 01, 2018 · Report Bus Complaints. You can make a complaint in two ways: ... Safety Complaints. You should report a bus safety issue you observe as soon as possible, but at least within 60 days. A safety complaint is related to the mechanical condition of the bus (bald tires, brakes that might be faulty, lights not properly operating, etc.) or to the ...
https://bususers.org/passengers/complaints/make-a-complaint/
London. London TravelWatch deals with complaints about local bus services run by Transport for London. Please contact them at www.londontravelwatch.org.uk if you're not happy with the response from TfL.. Northern Ireland. The Consumer Council for Northern Ireland deals with complaints for all bus and coach services in Northern Ireland.
https://www.stagecoachbus.com/code-of-practice
Responsibility for ensuring we handle suggestions and complaints according to this code, lies with our Operations Director. We commit to giving you information on how to contact us with suggestions and complaints in a standard form on our website, on bus notices and information leaflets.
https://www.london.gov.uk/about-us/contacting-city-hall-and-mayor-5/complaints
Transport for London (TfL) handle the majority of enquiries about public transport in London. ... If you wish to make a complaint, you can do so online using our online complaints form or any of the other methods outlined in our complaints policy. If you have a question about making a complaint, you can telephone us on 020 7983 4100.
https://www.londontravelwatch.org.uk/complaints/making_an_initial_complaint
Often complaints can be made via a complaints form which can be found on the transport provider’s website. Alternatively you may also send a letter, but it is best to file a complaint on their website as you should be able to get a faster response. Keep a copy and …
https://www.metrobus.co.uk/complaints/
View our Complaints Procedure For TfL routes operated by Metrobus Croydon and Orpington Depots: these now fall under the management of Go-Ahead London. Please follow this link to Transport for London for more information about reporting a complant or to provide feedback.
https://www.reddit.com/r/london/comments/j7nwv/my_complaint_letter_to_tfl/
Aug 03, 2011 · I sent this complaint letter to TfL a few months ago, didn't hear anything back. I was a little drunk when I wrote it, so it's pretty dramatic (wanted to sound as outraged as possible). Annoyed I didn't follow it up: I attempted to board a number 38 bus with no money remaining on my oyster card.
https://www.london.gov.uk/moderngov/documents/s45499/TfL%20Customer%20Service.pdf
The Board should receive quarterly complaints reports, which include the full range of customer service metrics. A single Board Member should be designated as the customer champion to represent the interests of TfL’s customers at Board level. TfL should respond to this recommendation by the end of May 2015. Recommendation 6 Transport for ...
https://londontransportlocations.uk/tag/tfl-bus-complaints/page/65/
Apr 12, 2018 · The roundel rendered in blue without any lettering represents TfL as a whole (see Transport for London logo), as well as used in situations where lettering on the roundel is not possible (such as bus receipts, where a logo is a blank roundel with the name “London Buses” to the right).
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