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https://tfl.gov.uk/help-and-contact/
Our customer service commitment. When you get in contact with us you can expect a high standard of customer service, as detailed in our customer promise.We may also ask you to …
https://tfl.gov.uk/help-and-contact/contact-us-about-buses
Contact us about Buses; Contact us about Buses. If you see an issue with roadworks, or broken bus stops and shelters, the quickest way to let us know is to report a problem with our street care reporting tool. You can also tell us by calling 0343 222 1234 ... Transport for London (TfL), its subsidiaries and service providers will use the ...
https://bususers.org/passengers/complaints/make-a-complaint/
London. London TravelWatch deals with complaints about local bus services run by Transport for London. Please contact them at www.londontravelwatch.org.uk if you're not happy with the response from TfL.. Northern Ireland. The Consumer Council for Northern Ireland deals with complaints for all bus and coach services in Northern Ireland.
https://www.london.gov.uk/sites/default/files/gla_migrate_files_destination/archives/assembly-reports-transport-busdrivers.pdf
The terms of reference for the review into bus driving standards were agreed at the Transport Committee’s meeting on 21 P April 2005. • To establish the scale and trends of passenger complaints as they relate to bus journeys. • To identify the main categories of complaints relating to bus driver/passenger interaction.
http://www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint
Where to send your complaint If you have a complaint or problem with any aspect of London's transport, you must first contact the operator that provides the service. If you have already complained to the operator (not including all Transport for London services, Eurostar or Heathrow Express) please contact the Rail Ombudsman (telephone: 0330 094 0362) in the first instance.
https://www.complaintletter.net/preview/Bus_Driver_Complaint_Letter
On the evening of Tuesday, December 1st, I was riding on the number 8 line near Main and 5th Street. I have ridden this bus home from work every day for years, so I am well acquainted with your normal bus driver, George. However, there was a different bus driver working on this particular evening.
https://www.london.gov.uk/questions/2007/0797
This is set out below. The information is available on a financial year basis. During the financial year 2005/06, TfL received 53,353 complaints specifically regarding the bus driver. From April to September 2006, the figure was 15,414. Added to the figures set out …
https://www.fmcsa.dot.gov/safety/look-you-book/report-bus-complaints
Nov 01, 2018 · For example, a driver who is observed texting while driving, nodding off, speeding, or driving in excess of legal driving hours (Hours of Service). ADA Complaints You can file a complaint about any bus company violation of the Americans with Disabilities Act such as a bus with a broken wheelchair lift, or a driver or bus employee not offering ...
https://bususers.org/passengers/complaints/complaints-process/
Complaints process. Before we can get involved, you need to contact the bus or coach operator with your complaint, giving them 14 working days to respond. If you don’t receive a response or you’re not happy with the response, you can get in touch with us or make your complaint online. What happens next?
https://santandercycles.tfl.gov.uk/Home/Contact
Lost or stolen key? If you want to report a lost or stolen key, you MUST phone the Customer Contact Centre on 0343 222 6666 immediately (do NOT use this contact form) to …
https://phones-number.co.uk/transport/tfl-contact-number
TFL, Transport for London, is the agency that makes that possible. Without them, transportation in the area might just be chaos. From the busses to taxis, everything is organized by TFL UK. One of the great things about TFL is that they are always ready to hear from their customers. TFL Customer Service
https://www.gov.uk/government/organisations/traffic-commissioners/about/complaints-procedure
To complain about the personal conduct of a TC or DTC, you can contact us via email or post. You’ll need to read the complaints protocol and bias guidelines for TCs first. If you’re not happy ...
https://www.standard.co.uk/news/transport/revealed-complaints-made-about-londons-bus-drivers-including-the-baby-sent-flying-to-floor-when-one-10161419.html
On average Transport for London receives between 4,000 and 5,000 complaints a year. It said the figure must been seen in the context of the capital’s 2.4 billion annual bus journeys.
https://taxi-news.co.uk/complaints-about-london-bus-drivers-including-baby-sent-flying-to-floor-and-one-who-hit-cyclist-while-ogling-woman/
May 04, 2015 · TfL received 250 complaints in a fortnight last August A bus driver who slammed on the brakes so sharply that a baby was “sent flying” to the floor in his pram reportedly told the child’s terrified mother: “This is how I always drive.” The mother is one of more than 250 people who lodged complaints …
https://lcc.org.uk/articles/how-to-report-dangerous-driving
Dec 21, 2011 · Report complaints against bus drivers via TfL on their site or by phone (0343 222 1234). Ideally you'll want licence plate, time, date and location of incident, number of the bus and a description of the driver. Photos and video are handy too.
https://londontransportdata.wordpress.com/2012/09/26/complaints-data-from-tfl/
Sep 26, 2012 · As covered here by London Reconnections, TfL have released some figures (at the back of this report by the Commissioner to the TfL Board) on complaints received from the public about various transport services in London during the financial year 2011/12. The summary table, reproduced below, shows that complaints levels per 100,000 journeys made were…
https://unitetheunion.org/news-events/news/2019/august/tfl-must-tackle-bus-driver-exhaustion-demands-unite-following-shock-report/
Aug 28, 2019 · Unite, the UK and Ireland’s largest union, is urging Transport for London (TfL) to take definitive action to tackle fatigue among London bus drivers. ... Under current UK bus driving rules, provided the bus route is less than 50km, workers can drive a bus for a total of 10 hours a day with an unbroken five and half hour stretch behind the ...
https://www.theguardian.com/public-leaders-network/2017/apr/25/family-tragedy-tfl-bus-drivers-transport-safety
Apr 25, 2017 · Driving a bus can be tiring, having to deal constantly with the public and never take your eyes off the road. Fatigue is an issue that must be dealt with. TfL staff need to respect bus drivers ...
https://www.thesun.co.uk/motors/5148536/fines-hiked-to-160-for-london-congestion-charge-driving-in-bus-lanes-and-illegal-parking-from-next-year/
Dec 15, 2017 · FINES for driving in bus lanes and failing to pay the Congestion Charge will rocket to £160 from next year. Transport for London (TfL) revealed penalties will soar from January 2 2018 for bus ...
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