Tfl Bus Service Complaints

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Help & contacts - Transport for London

    https://tfl.gov.uk/help-and-contact/
    Our customer service commitment. When you get in contact with us you can expect a high standard of customer service, as detailed in our customer promise. We may also ask you to take part in a confidential survey. We'll use your feedback to improve our services.

Contact us about Buses - Transport for London

    https://tfl.gov.uk/help-and-contact/contact-us-about-buses
    Contact us about Buses. If you see an issue with roadworks, or broken bus stops and shelters, ... Transport for London (TfL), its subsidiaries and service providers will use the personal information you provide on this form to process your feedback, provide you with a response, or the information or services you have requested, and to send you ...

Complaints Handling Procedure - Transport for London

    http://content.tfl.gov.uk/tfl-complaints-handling-procedure.pdf
    Complaints Handling Procedure: Our commitment to putting things right . At Transport for London we are committed to providing a high-quality service to everyone we come into contact with. We appreciate that sometimes we may not meet your expectations, either through the planning or delivery of our activities. If so, we welcome your

Make a complaint • Bus Users

    https://bususers.org/passengers/complaints/make-a-complaint/
    London. London TravelWatch deals with complaints about local bus services run by Transport for London. Please contact them at www.londontravelwatch.org.uk if you're not happy with the response from TfL.. Northern Ireland. The Consumer Council for Northern Ireland deals with complaints for all bus and coach services in Northern Ireland.

Transport for London Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/transport-for-london-complaints/contact-details
    Resolver is a totally free service that you can use to complain effectively. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. However, if you'd rather complain directly, you can use the above address to contact Transport for London.

Where to send your complaint - London TravelWatch

    https://www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint
    Where to send your complaint If you have a complaint or problem with any aspect of London's transport, you must first contact the operator that provides the service. If you have already complained to the operator (not including all Transport for London services, Eurostar or Heathrow Express) please contact the Rail Ombudsman (telephone: 0330 094 0362) in the first instance.

Help - Contact us TfL Visitor Shop

    https://visitorshop.tfl.gov.uk/help/contact-us/
    The TfL Visitor Shop is managed by VisitBritain on TfL’s behalf. Please carefully consult our help section and the useful links below before contacting us. Our online shop team are only able to help with queries relating specifically to the shop itself, such as:

TfL Complaints Report - Transport for London

    http://content.tfl.gov.uk/tfl-complaints-report-q2-2012-13.pdf
    complaints then fell considerably when the events took place. In advance of the Games, bus drivers were issued with a guide, which included advice on customer service and information about events. Complaints about drivers also fell during the period. The complaints rate for Barclays Cycle Hire continued to fall and there was an increase in

Complaints or commendations

    https://www.arrivabus.co.uk/contact-us/complaints-or-commendations/
    Bus Timetable Information - Arriva Buses Bus fares information Lost Property Arriva Connect smartcard enquiries Complaints or commendations Other general information Ask Alfie, our virtual travel advisor Chat live to our advisors Write to us Travel Shops Phone us Advertise with us Utilise our real-time data output Help us Fight Fraudulent ...

Complaints and feedback in London - Stagecoach bus

    https://www.stagecoachbus.com/help-and-contact/london/london-bus-feedback
    Stay up-to-date with local service updates; ... Complaints and feedback in London - please contact TfL. If you'd like to leave some feedback or make a complaint about a Transport for London (TfL) bus, even if it is a Stagecoach bus, please visit TfL's Help & contact page.

Report Bus Complaints FMCSA

    https://www.fmcsa.dot.gov/safety/look-you-book/report-bus-complaints
    Nov 01, 2018 · You can file a complaint about any bus company violation of the Americans with Disabilities Act such as a bus with a broken wheelchair lift, or a driver or bus employee not offering required assistance to a passenger with a disability. Service Complaints. Service complaints include discrimination, ticket issues, and possibly lost baggage.

TFL Customer Service 【 Transport for London Helpline

    https://phones-number.co.uk/transport/tfl-contact-number
    TFL, Transport for London, is the agency that makes that possible. Without them, transportation in the area might just be chaos. From the busses to taxis, everything is organized by TFL UK. One of the great things about TFL is that they are always ready to hear from their customers. TFL Customer Service

Complaints London City Hall

    https://www.london.gov.uk/about-us/contacting-city-hall-and-mayor-5/complaints
    The Ombudsman is a free, independent service which investigates complaints about local authorities, including the Greater London Authority. Make a complaint. If you wish to make a complaint, you can do so online using our online complaints form or any of the other methods outlined in our complaints …

Contact us - Santander Cycles - Transport for London

    https://santandercycles.tfl.gov.uk/Home/Contact
    Lost or stolen key? If you want to report a lost or stolen key, you MUST phone the Customer Contact Centre on 0343 222 6666 immediately (do NOT use this contact form) to …

Complaints and feedback in London - Stagecoach bus

    https://www.stagecoachbus.com/regional-help-and-contact/london/complaints-and-feedback
    Transport for London. Stagecoach London is unique in that all the services we operate are run under contract to Transport for London (TfL). As such, if you have a comment or suggestion about any London bus service, bus stop or shelter, please contact: Customer Services, TfL London Buses, 4th floor, Zone B5, 14 Pier Walk, London, SE10 0ES

tfl bus complaints – London Transport Locations

    http://londontransportlocations.uk/tag/tfl-bus-complaints/
    Apr 12, 2018 · Tag: tfl bus complaints. Posted on April 12, 2018. 174 York Way, London, N1 0AZ. ... TfL busses customer service ... Transport for London Group Archives holds business records for TfL and its predecessor bodies and transport companies. Some early records are also held on behalf of TfL Group Archives at the London Metropolitan Archives.

TfL customer service - London

    https://www.london.gov.uk/sites/default/files/gla_migrate_files_destination/TfL%20customer%20service%20-%20final%20report_0.pdf
    quality customer service. The Transport Committee published a report on the standard of customer service at Transport for London in January 2012.2 We called on TfL to develop a new passenger charter, make it easier for passengers to give feedback to TfL, and increase the level of transparency about how TfL is meeting customer service targets.

TFL Reviews Read Customer Service Reviews of tfl.gov.uk

    https://uk.trustpilot.com/review/tfl.gov.uk
    Tfl services are terrible. Tfl services are great. You can get from one side of london to the other side of london for less than a fiver. The only let downs are the staff. Bus drivers in particular. They dont care about you aslong as they get their pay check. So many delays which they dont even tell you about. The buses and trains are normally ...

TfL Customer Service - London

    https://www.london.gov.uk/moderngov/documents/s45499/TfL%20Customer%20Service.pdf
    1.1 This report asks the Committee to note its report on Transport for London (TfL) customer service, as agreed by the Chair under delegated authority. 2. Recommendation 2.1 That the Committee notes the report, TfL customer service – Next steps, as agreed by the Chair under delegated authority, in consultation with party Group Lead Members. 3.



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