Tfl Staff Complaints

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Contact us - Tube, Rail, Overground, DLR, Trams staff ...

    https://tfl.gov.uk/help-and-contact/contact-us-about-tube-and-rail-staff
    Contact us - Tube, Rail, Overground, DLR, Trams staff; Contact us - Tube, Rail, Overground, DLR, Trams staff. Get in touch using the form below. In most cases we aim to reply within 10 working days. ... Transport for London (TfL), its subsidiaries and service providers will use the personal information you provide on this form to process your ...

Help & contacts - Transport for London

    https://tfl.gov.uk/help-and-contact/
    Our customer service commitment. When you get in contact with us you can expect a high standard of customer service, as detailed in our customer promise.We may also ask you to …

Complaints Handling Procedure - Transport for London

    http://content.tfl.gov.uk/tfl-complaints-handling-procedure.pdf
    Complaints Handling Procedure: Our commitment to putting things right . At Transport for London we are committed to providing a high-quality service to everyone we come into contact with. We appreciate that sometimes we may not meet your expectations, either through the planning or delivery of our activities. If so, we welcome your

Transport for London Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/transport-for-london-complaints/contact-details
    Resolver can help you send your complaints to Transport for London, It’s quick, simple and totally free Contact Transport for London now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us.

TfL customer service - London Assembly

    https://www.london.gov.uk/sites/default/files/gla_migrate_files_destination/TfL%20customer%20service%20-%20final%20report_0.pdf
    are not achieved. The charter should be backed up by robust customer service training for staff, based on the values it contains. TfL should make it easier for passengers to complain. TfL has reduced the cost of calling its customer service centre and simplified menu options on its helpline, but an option to make a complaint needs to be added.

Complaints London City Hall

    https://www.london.gov.uk/about-us/contacting-city-hall-and-mayor-5/complaints
    Transport for London (TfL) handle the majority of enquiries about public transport in London. Please contact TfL with your complaint in the first instance.. If you have raised a complaint with TfL and are unhappy with their response, you can contact London TravelWatch, which is the statutory watchdog for most transport operators in and around London.

Unreasonable and Unreasonably Persistent Complaints Policy

    http://content.tfl.gov.uk/unreasonable-complaints-policy.pdf
    • Making many complaints, requests or enquiries about different issues in succession. • Refusing to specify the grounds of a complaint, despite offers of assistance with this from TfL’s staff. • Making groundless complaints about the staff dealing with the complaint …

Help - Contact us TfL Visitor Shop

    https://visitorshop.tfl.gov.uk/help/contact-us/
    The TfL Visitor Shop is managed by VisitBritain on TfL’s behalf. Please carefully consult our help section and the useful links below before contacting us. Our online shop team are only able to help with queries relating specifically to the shop itself, such as:

Where to send your complaint - London TravelWatch

    http://www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint
    Where to send your complaint If you have a complaint or problem with any aspect of London's transport, you must first contact the operator that provides the service. If you have already complained to the operator (not including all Transport for London services, Eurostar or Heathrow Express) please contact the Rail Ombudsman (telephone: 0330 094 0362) in the first instance.

London Underground Complaints - Complaints Department

    https://www.complaintsdepartment.co.uk/london-underground/
    Initial complaints should be directed to London Underground directly. You can find contact details for London Underground above. Comments are moderated so may not appear immediately. Please do not post any personal information relating to yourself, or employees of London Underground as these comments will not be approved.Location: 4th Floor 14 Pier Walk London SE10 0ES

London Underground Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/london-underground-complaints/contact-details
    London Underground complaints. Contact London Underground customer service Resolver can help you send your complaints to London Underground, It’s quick, simple and totally free Contact London Underground now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com.

Terrified girl, 3, told to 'f*** off back to Syria’ by ...

    https://www.thesun.co.uk/news/8535785/racial-abuse-london-tube-station-tfl/
    Feb 28, 2019 · VILE RANT Terrified girl, 3, told to ‘f*** off back to Syria’ by thug as TFL staff ‘did nothing and shook hands with abuser’ at London tube stationAuthor: Tariq Tahir

TFL Contact Number - 0845 682 0210 - TFL Contact Numbers

    https://contact-numbers.org.uk/holiday-contacts/tfl-contact-number
    The main TFL (Transport For London) contact number is 0845 682 0210. This number will direct you to the switchboard which can handle all enquiries. Calling TFL on this number will cost 7p/min plus your companies access charge. Alternatively, you can call the TFL local rate number, which is 0343 222 1234. Calls to this 03 number are charged at a ...

How well off are London's tube staff and why are they ...

    https://www.telegraph.co.uk/news/2016/03/15/how-well-off-are-londons-tube-drivers-and-why-are-they-striking/
    Jan 09, 2017 · Transport for London said the number of redundancies would be minimal and has recruit 200 extra staff , but the unions have rejected this offer. As …Author: Asa Bennett

TFL Reviews Read Customer Service Reviews of tfl.gov.uk

    https://www.trustpilot.com/review/tfl.gov.uk
    Tfl very poor treatment of a customer. Tried to complain to Tfl about bad service I received from a member of call center staff. I wasn't allowed to speak to a manager cos me oysters not registered they will investigate but won't communicate the outcome cos me oysters not registered

TFL The Complaining Cow

    https://www.thecomplainingcow.co.uk/Complaints,customerservice,redress/tfl/
    Transport for London also states in Help from Staff that “On the Tube, TfL Rail and Overground, station staff will also accompany you to the train and help you on board and, if needed, can arrange for you to be met at your destination. Anyone can use this service, but it is particularly used by blind and visually impaired passengers and ...

The Fanlistings Network » TFL 101: A Guide to TFL.org

    http://thefanlistings.org/tfl101.php
    Six staffers make up the 'senior staff,' which means they look after the 'day to day' issues of TFL: inquiries, complaints, management, and making sure the staff are okay and that the network is being maintained. We also have staffers in charge of design, our server, and development of our database.

PUBLIC CARRIAGE OFFICE - Transport for London

    http://foi.tfl.gov.uk/FOI-2771-1718/Staff%20Manual%20v12.1%20%28July%202013%29%20%282%29.pdf
    Staff Manual v12.1 8 1. Introduction 1.1 The Licensing Authority The responsibility for licensing London’s taxis and taxi drivers, private hire operators, drivers and vehicles, plus the appointment of taxi ranks, rests with Transport for London (TfL). Under TfL’s Standing Orders, the …

Prices and Discounts - Thames Clippers

    https://www.thamesclippers.com/route-time-table/prices
    TfL staff can receive the Travelcard discount: 1/3 off Standard fares. This is also the case for TfL staff's ‘nominated family/friend’. To obtain the discount please show your staff pass when buying your ticket at a pier ticket office, or select the ‘Travelcard discount’ option if purchasing tickets at a pier self service machine or via ...



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