Translink Complaints Policy

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Translink

    https://www.translink.co.uk/ContactUs
    I Consent to the use of my personal data to process this submission Get On board; Travel Centre; Contact Us; Homepage Banner Copyright Tourism Ireland

Contact Us - Translink

    https://www.translink.co.uk/feedback
    Writing - Translink Contact Centre, Falcon Road, Belfast, BT126PU. We aim to acknowledge receipt of your complaint within 3 working days and give you a full response as quickly as possible. We will investigate all complaints thoroughly and fairly and when we get things wrong we will give you an explanation and an apology.

TransLink - Customer Feedback

    https://feedback.translink.ca/
    If you're inquiring about a refund, please visit our Refund Policy page for appropriate contact information, or call 604.953.3333. Thank you for submitting your feedback! If you've requested a response, we aim to provide a reply within 15 business days.

Customer feedback translink.com.au

    https://translink.com.au/contact-us/customer-feedback
    Transparency and accountability are important to us. We make all reasonable efforts to finalise complaints as quickly as possible in accordance with our guidelines. Transport and Main Roads complaints policy; Complaints management guidelines (PDF, 428KB) Managing unreasonable customer conduct procedure (PDF, 230KB) Compensation claims (PDF, 236KB)

Privacy translink.com.au

    https://translink.com.au/legal/privacy
    To help improve the app and TransLink services more generally, TransLink may, from time-to-time, record information about your use of the app. This information may include: the random, auto-generated user account number created when the app is first launched and associated with your device

Customer Service - TransLink

    https://www.translink.ca/Customer-Service.aspx
    Customer Service. TransLink works hard to deliver a world-class customer experience throughout our entire system. We're committed to giving you a service that's efficient, safe, reliable and comfortable. Our Customer Service Charter is our promise of quality service.

Customer Experience Action Plan - TransLink

    https://www.translink.ca/Customer-Service/Customer-Service-Charter.aspx
    From road to rail to marine, TransLink provides the region with a variety of transit and transportation services. Combined, our service area covers 1,800 square kilometres. We carry an average of more than 500,000 customers each day and currently employ more than 7,700 staff. Every day we strive to deliver an exceptional customer experience.

The Buzzer blog » Customer Complaints

    https://buzzer.translink.ca/tag/customer-complaints/
    The Commissioner’s approval of the current customer complaints process is conditional on TransLink demonstrating over the coming year that it is identifying patterns and trends in customer complaints, reporting them to its respective Boards, and tracking progress in addressing the causes of complaints.

Privacy Policy TransLink

    https://new.translink.ca/privacy-policy
    In addition to developing this Policy, TransLink has established policies that address the prohibition to the unauthorized access, use or disclosure of personal information, respond to employee access requests, inquiries or complaints, and outline the limits on employee privacy on corporate-issued mobile and computing devices.

Compliments and complaints (Department of Transport and ...

    https://www.tmr.qld.gov.au/About-us/Contact-us/Compliments-and-complaints.aspx
    Sep 27, 2019 · 78% of complaints responded to within our service standard of 15 working days. * As at 21 August 2019. In comparison with 2017-18, complaint volumes reduced by 2% and we achieved a 9% improvement in response timeliness. Complaints resources. Complaints management policy; Compliments and complaints brochure (PDF, 547 KB)

TransLink Reviews Glassdoor.ca

    https://www.glassdoor.ca/Reviews/TransLink-Reviews-E482363.htm
    Glassdoor has 79 TransLink reviews submitted anonymously by TransLink employees. Read employee reviews and ratings on Glassdoor to decide if TransLink is right for you.4/5

Making a complaint about bus or coach services nidirect

    https://www.nidirect.gov.uk/articles/making-complaint-about-bus-or-coach-services
    How to complain about bus or coach services. If you have a complaint about a bus or coach service you should write to the operator (Translink) first, giving as much detail as you can about the journey concerned, and enclosing your ticket if possible.

Translink Rail Complaints Resolver

    https://www.resolver.co.uk/companies/translink-rail-complaints
    Translink Rail Trains. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Translink Rail complaints. If your complaint is not resolved by Translink Rail, you can then package it up and send it to the The Consumer Council for Northern Ireland.

Contact Information TransLink

    https://new.translink.ca/more-information/contact-information

HandyDART riders, TransLink settle human rights complaint ...

    https://vancouversun.com/news/local-news/handydart-riders-translink-settle-human-rights-complaint
    Mar 22, 2019 · TransLink and a group representing HandyDART users have agreed to settle a human-rights complaint that was launched almost two years ago.. In …

Writing a complaint to Translink, do they take them ...

    https://www.reddit.com/r/northernireland/comments/5qhm4h/writing_a_complaint_to_translink_do_they_take/
    Jan 27, 2017 · Writing a complaint to Translink, do they take them seriously or not? ... Do they take there complaints seriously or am I just wasting my time? ... What baffles me is the fact that I thought translink had a supposedly alcohol policy, I had found out on there "NI Railways Conditions of …

Translink Complaints, Reviews and Comparison

    https://www.aspokesmansaid.com/travel-and-holidays/company-11366/translink/1
    Read reviews of Translink, share your experience and resolve your issues. Rate Translink’s value and service. Compare Translink with other companies before you buy.

AC140 - Complaints

    https://transitpolice.ca/wp-content/uploads/2016/04/AC140-Complaint-TP120528.pdf
    policy and TransLink policy, where applicable, provided that in the event of any inconsistency between those policies and the Police Act, the Police Act will govern. 3. Criminal complaints regarding any Transit Police staff (civilians or Members) will, via the chain of command, be …

National TransLink Corp. Better Business Bureau® Profile

    https://www.bbb.org/us/il/oakbrook-terrace/profile/credit-card-equipment/national-translink-corp-0654-38004898
    National TransLink Corp. National TransLink Corp. ... BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate ...

Translink's complaints department is a waste of space!

    https://railbotforum.org/mbs/index.php?topic=3587.0
    Jun 15, 2010 · For every 10,000 trips made across the network only 5.4 complaints were received by TransLink. TransLink's Customer Service Team is the customer's advocate within the TransLink community and is here to help. View the TransLink Transit Authority: * Complaints Management Policy (PDF, 339KB) * Complaints Management (PDF, 409KB) * Feedback form



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