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https://rppa-appr.ca/eng/
There are three types of rules the airlines must follow: The rules set by the CTA in the Air Passenger Protection Regulations that cover flights to, from and within Canada, including connecting flights.; The rules set by the International Civil Aviation Organization’s Montreal Convention.
https://www.aircanada.com/content/aircanada/ca/en/aco/home/plan/medical-mobility/complaints-or-concerns.html
Complaints or Concerns If you have a complaint or concern about discrimination, accommodations or services with respect to passengers with a disability that has not been resolved by our personnel to your satisfaction, please ask one of airport agents to put you in contact with a Complaint Resolution Official (CRO), or contact Air Canada ...
https://www.tc.gc.ca/en/transport-canada/corporate/contact-transport-canada.html
Sep 18, 2019 · You can submit service feedback to Transport Canada if you have a compliment, complaint or comment about the service we provided. Media enquiries. Telephone: 1-613-993-0055 Email: [email protected]. Ministerial contacts. The Honourable Marc Garneau, Minister of Transport. Michael Keenan, Deputy Minister.
https://www.otc-cta.gc.ca/eng/accessibility-complaints-about-transportation-services
Accessibility complaints about transportation services We can help with complaints that are related to a person's disability and: airlines operating within, to, or from Canada;
https://www.tc.gc.ca/en/services/aviation.html
Nov 06, 2019 · Learn about civil aviation in Canada. General operating and flight rules. General aviation, private and all-weather operations, equipment requirements, obstacle marking and lighting, de-icing, offences and enforcement.
https://www.canada.ca/en/transportation-agency.html
The Canadian Transportation Agency is an independent, quasi-judicial tribunal and economic regulator. It makes decisions and determinations on a wide range of matters involving air, rail and marine modes of transportation under the authority of Parliament, as set out in the Canada …
https://www.cbc.ca/news/canada/edmonton/airline-complaints-up-1.4761798
Complaints to the Canadian Transportation Agency about air carriers flying in this country reached 5,500 in 2017-2018 — almost 10 times the number in 2012-2013, when 583 complaints were filed.
https://www.cbc.ca/news/business/passenger-air-canada-complaints-regulations-cta-1.5460214
Most of the complaints involve Air Canada, Canada's largest airline, which carried more than 50 million passengers in 2018. Air Canada said it fully intends to abide by the new regulations and ...
https://globalnews.ca/news/6284458/air-canada-booking-transport-canada/
Dec 11, 2019 · Air Canada booking system frustrations prompt complaints to Transport Canada. By Christopher Reynolds The Canadian Press. Posted December 11, 2019 3:26 pm ... “If passengers feel that an airline ...
https://rppa-appr.ca/eng/file-air-travel-complaint
Refusal to transport. As a passenger you have responsibilities to ensure that you are not refused transport by an airline. You must: have appropriate and valid travel documents to enter a foreign country or to return to Canada; not behave in a way that interferes with the flight or puts the safety of passengers and crew at risk; and
https://airconsumer.dot.gov/escomplaint/ConsumerForm.cfm
Note - Please only hit Submit once as our system sometimes takes a few moments to process your complaint. A federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with a collection of information subject to the requirements of the Paperwork Reduction Act unless that collection of information ...
https://www.airlinecomplaints.org/forumdisplay.php?f=123
Had a problem with Air Canada? File a Complaint here and hold them accountable to get results. It's free.
https://o.canada.com/travel/air-canada-complaints
“Correspondence with airline has run me around in circles,” writes another complainant of his experience with Sunwing Airlines Inc. “Representative does not respond to phone calls, and emails are weeks apart.” Air Canada received the lion’s share of service complaints during the …
https://globalnews.ca/news/6548307/canadian-transportation-agency-investigation-passenger-complaints-flight-delays/
The Canadian Transportation Agency has launched an investigation into complaints from air passengers alleging that airlines are not accurately reporting the reasons for flight delays or ...
https://www.catsa-acsta.gc.ca/en/whatcanIbring
Use the search box or view the complete list (alphabetical) to determine if an item can be packed in your carry-on or if it has to be placed in your checked baggage. For items not listed here, simply send a picture or a question to CATSA on Facebook or Twitter (8 a.m. to 4 p.m. EST Monday-Friday).
https://expressinformer.com/complaints-pour-in-from-passengers-denied-compensation-for-delayed-flights/
Canada’s new air passenger regulations mandating compensation for delayed or cancelled flights are off to a bumpy start. After CBC News posted a story Sunday about complaints from passengers recently denied compensation, more than 50 people have written in, detailing their cases and questioning why their requests for compensation were rejected by the country’s major airlines.
https://business.financialpost.com/transportation/airlines/air-canada-urged-to-resolve-system-woes-ahead-of-holiday-travel-transport-minister
Dec 10, 2019 · Transport Minister Marc Garneau said the regulator spoke with Air Canada about complaints of service delays due to changes with the reservation …
https://www.npr.org/sections/thetwo-way/2017/04/10/523271440/have-an-airline-complaint-don-t-call-the-airline-tell-the-dept-of-transportation
Apr 10, 2017 · Have An Airline Complaint? Don't Call The Airline — Tell The Dept. Of Transportation : The Two-Way An annual study gives airlines the highest scores …
https://www.thestar.com/news/investigations/2018/10/15/air-canada-employees-feared-reprisal-for-reporting-safety-concerns-transport-canada-found.html
Oct 15, 2018 · Air Canada employees feared they would be punished by managers if they reported safety concerns, according to a never-before released report from a …
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