Transport Complaints Victoria

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Feedback and complaints - Public Transport Victoria

    https://www.ptv.vic.gov.au/footer/customer-service/feedback-and-complaints/
    You can give us feedback online, by phone, in person or by post. For urgent matters about public transport please call 1800 800 007 as online feedback can take up to 24 hours to reach us. The customer service team is available between 6am and midnight daily (all night Friday and Saturday).

Complaints - Public Transport Ombudsman Victoria

    https://www.ptovic.com.au/complaints
    We may be able to help you if you have a complaint about public transport services in Melbourne and regional Victoria. We can also help with complaints from people who are not passengers, but are affected by public transport, for example if you are affected by public transport construction works.

Home - Public Transport Ombudsman Victoria

    https://www.ptovic.com.au/
    The Public Transport Ombudsman can help you with complaints about public transport operators in Victoria. Our service is free, fair and independent.

Contact us Department of Transport

    https://transport.vic.gov.au/contact-us/
    We work closely with Victoria's transport agencies and operators to direct media enquiries to the team best placed to provide the information you're seeking. If …

How we handle complaints - Public Transport Victoria

    https://www.ptv.vic.gov.au/footer/customer-service/feedback-and-complaints/how-we-handle-complaints/
    The Public Transport Ombudsman (PTO) is an independent office that investigates public transport complaints. It provides fair, free and fast resolutions to public transport disputes, and works with its members on systemic complaints to help improve Victoria’s public transport system. The Public Transport Ombudsman handles complaints about:

Contact - transport.gov.scot

    https://www.transport.gov.scot/contact/
    Our complaints handling procedure reflects Transport Scotland’s commitment to serving the public. It seeks to resolve issues at the point of service delivery, and where necessary to conduct thorough, impartial and fair investigations of complaints.

Complaints handling policy Transport Safety Victoria

    https://transportsafety.vic.gov.au/contact-us/complaints-handling-policy
    Transport Safety Victoria is committed to the effective and efficient management of complaints to ensure that the bus and maritime operators uphold the highest transport safety standards. We are guided by a commitment to fairness, transparency, objectivity, confidentiality and accountability in our complaints handling procedure.

General feedback, compliments and complaints

    https://www.transport.wa.gov.au/aboutus/general-complaints-compliments-and-feedback-form.asp
    Integrated State-wide transport planning and major transport infrastructure projects. Learn More. Go to Projects/ Planning Home . Perth Greater CBD Transport Plan; Budget (2017/2018) ... General feedback, compliments and complaints. Here you can provide feedback or make a complaint via our online form.

Contact Us - Ambulance Victoria

    https://www.ambulance.vic.gov.au/about-us/contact-us/
    Patient Transport. For further ... Patient Experience and Consumer Participation (for Complaints and Compliments) ... Ambulance Victoria is very proud of the dedication and professionalism paramedics display while providing emergency care and support, often in stressful situations.

High Riser: Complaint to Public Transport Victoria

    https://highriser.blogspot.com/2020/02/complaint-to-public-transport-victoria.html
    Melbourne, Victoria, Australia My public diary, not my private one. I live in a highrise apartment building in inner Melbourne. My interests are varied but top of the list are old buildings, history and public transport. You will find plenty of personal experiences to read in my blog too. Just be aware I am not an historian, amateur or otherwise.

Keeping London moving - Transport for London

    https://tfl.gov.uk/
    Information on all forms of transport in London including cycle hire. Routes, maps, plan a journey, tickets sales, realtime traffic and travel updates.

Public Transport Ombudsman - Home Facebook

    https://www.facebook.com/PublicTransportOmbudsman/
    Public Transport Ombudsman, Melbourne, Victoria, Australia. 2,857 likes · 20 talking about this · 6 were here. ... Some fast facts from the Annual Report we released earlier this week, showing an overall increase in complaints of 21%. If you have a complaint about public transport we want to hear from you – 1800 466 865 or www.ptovic.com.au ...Followers: 2.9K

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    Complaints If you think you’ve been treated wrongly by a Victorian public organisation, we can see if your problem can be fixed. ... The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their Elders past, present and emerging. We acknowledge their sovereignty was never ...

V/Line - Regional public transport for Victoria - Customer ...

    https://www.vline.com.au/About-V-Line/Additional-pages/Complaints-handling-procedure
    The Public Transport Ombudsman (PTO) is an independent office that investigates public transport complaints. The PTO provides fair, free and fast resolutions to public transport disputes and works with its members on systemic complaints to help improve the public transport system in Victoria.

Customer feedback and complaints handling Commercial ...

    https://cpv.vic.gov.au/about-us/feedback-form/complaint-handling
    We work closely with other government agencies such as the Victoria Police. If a serious crime has occurred, you should contact Victoria Police in the first instance. In the event of an emergency, contact Victoria Police on 000. If a complaint is made that relates to a serious crime, generally the Victoria Police will lead the investigation.

Melbourne transport: Concerning increase in complaints ...

    https://www.abc.net.au/news/2016-11-17/public-transport-ticket-inspector-complaints-rise-16-per-cent/8030770
    Nov 17, 2016 · Complaints about the behaviour of ticket inspectors on Victoria's public transport system have increased by 16 per cent in the past year, despite repeated calls to improve their training standards.

Bowden St after Victoria Rd transportnsw.info

    https://transportnsw.info/stop?q=10140488
    Public transport stop information for Bowden St after Victoria Rd, including facilities and accessibility information, where available. You can also view alerts and find departing services. Stop information including available facilities and accessibility of your train station, bus stop, ferry wharf, light rail or coach stop, where available.

Public Transport Victoria - Wikipedia

    https://en.wikipedia.org/wiki/Public_Transport_Development_Authority
    Public Transport Victoria (stylised as PT >) is the trading name of the Public Transport Development Authority (PTDA), a statutory authority in the Australian state of Victoria responsible for providing, coordinating and promoting public transport. It began operating on 2 April 2012, taking over many of the responsibilities previously exercised by the Director of Public Transport and the ...Preceding agencies: Metlink, Transport Ticketing Authority

Complaint accessibility statement Governance and ...

    https://railprojects.vic.gov.au/governance/complaint-accessibility-statement
    The Public Transport Ombudsman (PTO) is an independent office that investigates public transport complaints. The PTO provides fair, free and fast resolutions to public transport disputes and works with its members on systemic complaints to help improve the public transport system in Victoria.

Where to send your complaint - London TravelWatch

    https://www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint
    Where to send your complaint If you have a complaint or problem with any aspect of London's transport, you must first contact the operator that provides the service. If you have already complained to the operator (not including all Transport for London services, Eurostar or Heathrow Express) please contact the Rail Ombudsman (telephone: 0330 094 0362) in the first instance.



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