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Ofcom has today fined Universal Utilities Ltd, trading as Unicom, £200,000 for mis-selling landline telephone services. The decision also requires Unicom to take a number of steps to help compensate customers affected by the mis-selling and to guard against it happening again.
This web site (unicom-complaints.co.uk) was set up by former Unicom customers to provide information help and support to customers of Verastar, Unicom, Kinex, Titan Telecom, Woav, Clear Business, Universal Debt Collection etc who have followed the company's complaints …
Unicom aims to resolve all complaints to the satisfaction of the customer. This must be balanced against an obligation to any staff member concerned and to the commercial reality of …
At Unicom, we understand that things can sometimes go wrong and, in recognition of that, we have produced complaints procedures for the services we provide. If you have a complaint, please read the complaints procedure relevant to the product you hold with us and get in …
Apr 14, 2014 · Image caption Unicom sales people were accused of harassing customers . The communications regulator Ofcom has launched an investigation into the sales practices of the telecoms company Unicom.
Ofcom currently intends to conclude its investigation on or before 13 July 2007. End of update note. Text published when the case was opened . Ofcom has opened this investigation following complaints from consumers who claim to have been mis-sold their fixed-line telephone service by Unicom or have had their service switched without their consent.
Jul 31, 2015 · It wasn’t just customer complaints which led to the action. An Ofcom initiative looked into Unicom's terms and conditions – most notably, that unwitting customers were signed up on three-year ...Author: Simon Rockman
ABOUT US. We are retired business people who have had personal stressful experiences of Unicom’s business practices. We can honestly say that in our lifetime of being in business, they are in our opinion, by far the worst company we ever had to deal with.
Remember, Ofcom deemed their practices to be unfair, and so the Ombudsman should look at individual cases (although Ofcom don’t, but you can still complain to them. Its the total number of complaints that they act on, thus, the ruling was made). Unicom were fined …1.4/5(180)
I want to complain about slamming/mis-selling Ofcom ... Although Ofcom cannot investigate individual cases, the information you provide will help us monitor consumer issues, and could lead to us launching an investigation into a particular company.
Jul 12, 2016 · Remember, Ofcom deemed their practices to be unfair, and so the Ombudsman should look at individual cases (although Ofcom don’t, but you can still complain to them. Its the total number of complaints that they act on, thus, the ruling was made). Unicom were fined £200,000 in 2015 for a different unfair practice.1/5
I implore anybody reading this review to avoid Unicom and any Veraster associated company like the plague. Lies, bullying and underhand methods, and that is their good points. Ofcom fined them £200,000 in 2015 and still they persist, like an infection.
A few months ago Ofcom fined Unicom (Universal Utilities) £200,000 for misleading consumers over the sale of their fixed line telecommunications services and so it’s perhaps worth pointing out that the ISPs parent company has just renamed itself to VERASTAR.. Over the past few years ISPreview.co.uk has received a small string of historic complaints (peaking in 2009-11) about the provider ...
The UK telecoms regulator has opened an own-initiative investigation into Universal Utilities (Unicom) after a series of consumer complaints raised concerns about the fixed-line broadband and phone providers sales and marketing tactics in respect to their service terms and contracts.. Ofcom said that its focus would be on whether or not Unicom has complied with its obligations under General ...
Mar 05, 2016 · Unicom Complaints - Page 20. ... This is a small business/sole trader, do ofcom give them more rights than larger business? No, advise him to contact his solicitor for advice, as a business he is not covered by consumer protection legislation.
Jan 03, 2012 · Unicom Complaints. Sign In ... this formed part of the T&C. OFCOM is clamping down on this, however, if you agreed to it, your rights to get out of it are seriously diminished. ...
Remember, Ofcom deemed their practices to be unfair, and so the Ombudsman should look at individual cases (although Ofcom don’t, but you can still complain to them. Its the total number of complaints that they act on, thus, the ruling was made). Unicom were fined …4.2/5(5)
Jul 27, 2019 · I requested details of the complaints / arbitration system that XLN are signed up to - there are 2 possible routes apparently - adding I will be referring them to Ofcom / Oftel if there is any nonsense from their side re impeding switchover. No response whatsoever from XLN.
Cons. Horrible place to work for! HORRIBLE. Unicom is now called KINEX so don't be fooled! The amount of complaints and bad reviews on the internet about Unicom will prove my point.. no wonder why they HAD to change it to Kinex.1/5(40)
Jul 29, 2015 · Ofcom launched the investigation into Unicom, which provides telephone and broadband services to around 100,000 small businesses, after receiving complaints from customers and having assessed evidence submitted by Unicom in the course of initial enquiries.
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