Utility Company Complaints

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Complain about your gas or electricity bill or supplier ...

    https://www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/complain-about-your-gas-or-electricity-bill-or-supplier
    Complaints about your gas or electricity distribution network operator. If you aren’t happy with the service you receive from a network company and can’t resolve this with your distribution network operator, you can contact the Citizens Advice consumer helpline (opens another website). They can advise if you can refer your case to the ...

File An Informal Complaint

    https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
    The utility or local wires company is the company that delivers electricity to a customer's home or business along the poles and wires. View this list to see which cities have given up their authority to resolve complaints in their city limits.

Complaint Filing with the Public Service Commission

    http://www3.dps.ny.gov/W/PSCWeb.nsf/All/B40C096675BE10C085257687006F39E7
    There are several ways that consumers can contact the Department with complaints, inquiries or comments about their utility service: On-line: You can file a complaint or review complaint statistics comment on Commission proceedings; you may also ask a question about your utility service.

Complaints - California Public Utilities Commission

    https://www.cpuc.ca.gov/complaints/
    Utility Informal Complaints. For billing, service and other complaints related to a regulated utility, your first step is to contact the provider directly. If you cannot resolve the problem after talking with the utility’s customer service, you may file an informal complaint with Consumer Affairs Branch (CAB).

Filing a complaint against a utility company Illinois ...

    https://www.illinoislegalaid.org/legal-information/filing-complaint-against-utility-company
    These informal complaints may take 2 to 4 weeks to settle. After taking the information from you, an ICC counselor will contact the utility company for further information. The counselor will try to solve the complaint in a way that is satisfactory to both sides.

File a Complaint New York State Department of Public Service

    http://www3.dps.ny.gov/W/PSCWeb.nsf/All/755C4F39A58C924C85257B2F0067FCA5
    Before Filing Your Complaint with the Department of Public Service: ... Guide to Filing Complaints About Your Regulated Utility Service (This guide explains the steps in our complaint process) Online. File a new complaint, update an existing complaint or to request the status of a case

File a complaint involving a gas, electric, or water company

    https://www.mass.gov/how-to/file-a-complaint-involving-a-gas-electric-or-water-company
    What you need for File a complaint involving a gas, electric, or water company If you are a resident or a business owner in Massachusetts and have a question or concern about a bill from your electric, gas, or privately-owned water company, you should contact the company to try and resolve the problem.Phone: (617) 737-2836

Virginia SCC - Division of Public Utility Regulation

    https://scc.virginia.gov/pur/complaint.aspx
    If your complaint concerns the disconnection of your utility service, please call us immediately on our toll-free telephone number: 1 (800) 552-7945. You may also contact us at this number for other complaints as well. To contact us by mail please use the following address: Division of Public Utility Regulation

OUCC: Utility Complaints - IN.gov

    https://www.in.gov/oucc/2452.htm
    Current: Utility Complaints. How to File a Complaint. The OUCC's primary responsibility is to represent the interests of all utility consumers in cases before regulatory agencies, mainly the Indiana Utility Regulatory Commission (IURC). The OUCC’s External Affairs Division is a resource for Indiana's utility consumers, provides consumer ...

Complaint - California

    https://consumers.cpuc.ca.gov/complaint/
    For billing, service and other complaint, your first step is to contact the company directly. To contact an electric, gas, telephone, or water utility, use the customer service phone number printed on the front page of your bill. Be sure to have a complete copy of your bill in front of you.

Utility Complaint Resources - Tennessee

    https://www.tn.gov/tpuc/utility-complaint-resources.html
    Utility Complaint Resources The Consumer Services Division (CSD) is responsible for balancing the interests of both consumers and regulated utility companies. The CSD mediates complaints filed against regulated utility companies, and enforces the rules and regulations of the TPUC.

PURA: Filing a Complaint

    http://www.ct.gov/pura/cwp/view.asp?q=404030
    Our staff has been trained to assist you in resolving the various types of problems you may experience with your utility company. The most common complaints we receive involve: termination and reconnection of service, high bills, ... If you experience a problem with a utility company, please contact the utility company first and give it an ...

Normandy Village Utility Company Better Business Bureau ...

    https://www.bbb.org/us/fl/jacksonville/profile/utility-water-company/normandy-village-utility-company-0403-10249
    This organization is not BBB accredited. Utility Water Company in Jacksonville, FL. See BBB rating, reviews, complaints, & more.

NC.gov: Utility Complaint Investigation

    https://www.nc.gov/services/utility-complaint-investigation
    File a complaint against a utility company through the Public Staff of the State Utilities Commission. Complaints may involve payment arrangements, billing disputes, deposits, service quality, and unauthorized service changes or fees. If your utility is operated by a municipality, address complaints to the NC Attorney General's Office, as The Public Staff has no jurisdiction over municipal ...

Board of Public Utilities Customer Assistance

    http://www.state.nj.us/bpu/assistance/complaints/
    Online complaints are only processed during normal business hours (9am–4pm). If the matter involves a gas leak, discontinuance of service, or any other situation that requires immediate action, please call (800)-624-0241. To submit your utility or cable complaint electronically, please click here. For slamming complaints, please click here.

Find the Best Utility Companies ConsumerAffairs

    https://www.consumeraffairs.com/utilities/utilities.html
    Online bill pay: Many utility providers allow customers to pay their bills online by creating an account on the company’s website, logging in using a user ID and password and entering credit ...

Consumer Complaint Procedures - West Virginia Public ...

    http://www.psc.state.wv.us/complaints/default.htm
    The utility company should investigate your complaint and tell you what action it will take. If you do not hear from the company within a reasonable time, or if you are not satisfied with the company's action, you may file an informal request for assistance by writing or calling the Public Service Commission in Charleston. ... Complaints may be ...

Contact us form

    https://www.puco.ohio.gov/contact-us/contact-us-form/
    The Public Utilities Commission of Ohio (PUCO) affects every household in Ohio. That's because the PUCO regulates providers of all kinds of utility services, including electric and natural gas companies, local and long distance telephone companies, water and wastewater companies, rail and trucking companies. The PUCO was created to assure Ohioans adequate, safe and reliable public utility ...

PUC - Search for Consumer Complaints

    http://www.puc.state.pa.us/consumer_info/electricity/electric_complaints_search.aspx
    The complaints could concern billing, difficulty contacting the company, dissatisfaction with service or other issues. The complaints should be viewed as only one measure of the company's customer service. How to use this search: If you know the name of the company, use the Search for Utility by Name.



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