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https://www.bbb.org/us/ny/new-york/profile/telecommunications/verizon-communications-0121-411
The technician that set up my verizon fios account on 1/**/20, put my account information in my neighbors account and vice versa. The following day I received several emails in my personal email ...
https://www.verizonpathetic.com/
It is a community of consumers as well as Verizon employees (the good ones) who need answers or who are interested in helping. Although I am against the practices of the company on the whole and their executives who make those decisions, I fully support the hardworking and poorly treated employees that populate their buildings.
https://forums.verizon.com/t5/My-Verizon-Account/Verizon-fraudulent-renewal-billing-practices/td-p/293291
Last year I renewed the bundle (TV/internet/phone) with Verizon for 2 years and was told by the Verizon rep at that time that the price I would pay would not increase for 2 years. Now 1 year into the renewal Verizon has informed me that the "valued customer discount" I was receiving has dropped fro...
https://community.verizonwireless.com/t5/Verizon-Wireless-Services/deceptive-billing-practice-file-FCC-complaint/td-p/545688/page/2
On my own experience I can tell you that I have dealt with Verizon on this same issue but not on their wireless. Years ago before my wife and I purchased our home I had Verizon Online. I called 10 times to try and cancel service. Stated after February I would not be living at my former address. I paid the invoice through February.
https://www.consumerfinance.gov/about-us/blog/sprint-and-verizon-will-refund-120-million-to-consumers-harmed-by-illegal-billing-practices/
May 12, 2015 · Sprint and Verizon also failed to properly track and respond to consumer complaints about these charges, while collecting hundreds of millions of dollars in revenue by serving as payment processors for these third-party companies. Sprint and Verizon received a 30-40 percent cut of every third-party charge.
https://forums.verizon.com/t5/Fios-Internet/How-to-file-a-complaint/td-p/862383
Mar 27, 2018 · UPDATE: So today I get another bill from Verizon. I was supposed to have my last payment returned because it was for April 2017 and I had cancelled my account in March 2017 but low and behold they add charges on 6/13 for the amount of the credit I was supposed to get.
https://www.consumeraffairs.com/cell_phones/verizon_wireless.html
Verizon Wireless is a subsidiary of Verizon Communications, which formed in 2000 when Bell Atlantic and GTE merged. Verizon Communications is a publically-traded company with headquarters in ...2.8/5(3.6K)
https://www.fcc.gov/consumers/guides/filing-informal-complaint
The Federal Communications Commission gives consumers the opportunity to file informal complaints about problems with the communications services that the FCC regulates. Complaints can be filed through the FCC's Consumer Complaint Center, which educates consumers about communications issues and guides them through the complaint process.
https://www.complaintsboard.com/verizon-illegal-billing-practices-c402271
Verizon - fraudulent practices; Verizon Wireless - old all tell prepaid plans they bought out; Verizon Fios - not honoring contract; Verizon Fios - I hate verizon fios, phone, tv and internet and thier so called customer service, billing, management, etc [19] Verizon Wireless - …
https://www.complaintsboard.com/verizon-billing-c631396
Verizon - fraudulent practices; Verizon Wireless - old all tell prepaid plans they bought out; Verizon Fios - not honoring contract; Verizon Fios - I hate verizon fios, phone, tv and internet and thier so called customer service, billing, management, etc [19] Verizon Wireless - …
https://www.cbsnews.com/news/verizon-customers-bombard-fcc-with-complaints-about-overcharging/
Oct 14, 2016 · The complaints come with unexplained spikes in data usage and overage fees that have hit thousands of Verizon customers in the past several …
https://www.usa.gov/phone-tv-complaints
Phone and TV Complaints. Learn what to do when you want to complain about a phone, cable, or satellite television company.
https://nypost.com/2017/04/03/man-sues-verizon-for-fraudulent-charges-on-cellphone-bill/
Apr 03, 2017 · Verizon knowingly bills its customers for fraudulent charges until they complain, according to a new class-action lawsuit. Brooklyn lawyer and plaintiff …
https://verizon.pissedconsumer.com/complaints/RT-P.html
Verizon Reviews and Complaints. 1.7 rating details . 743 reviews . Customer service. Product or Service Quality. Billing Practices. Website. Price Affordability. Cons: Incompetent customer service Customer service Poor service. Pros: Internet You are a bunch of overcharging crooks Nada. A company's rating is calculated using a mathematical ...
https://www.verizon.com/support/residential/account/manage-account/security/arbitration-mediation
Understanding arbitration and mediation for residential customers What is "access to arbitration and mediation"? At Verizon, customer satisfaction is a priority. While we hope that all issues related to your account or Verizon service can be resolved through our customer service department, if we do not resolve an issue to your satisfaction ...
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