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https://www.islandhealth.ca/compliments-complaints
[email protected]. Complaints are best addressed and resolved at the time and place they occur. If you have a complaint, please first speak with the person who provided the service or to the manager of the area. If we have not met your expectations, we are committed to working with you to find a reasonable solution.
http://legal.advicescene.com/ca/question/1013972/viha-licensing-investigation-rights-and-time
Viha licensing investigation, rights and time frames. I work for VIHA I was just told not to come into work tommorow( I will be paid) and to come in the next day 2 hours before my shift as there is a investigation into a patient complaint.
http://www.vihousing.org/publicdocuments/ResidentComplaintForm.pdf
Type of Complaint: Maintenance Recertification Lease Rent Other Has Your Complaint Been Previously Reported to Management? Yes No If yes, to whom? ... Received by: _____ Page 2 (Reverse Side for VIHA Use) RESIDENT COMPLAINT FOLLOW-UP Response By: …
https://www.islandhealth.ca/sites/default/files/2018-04/filing-a-complaint.pdf
When filing a complaint, you will be asked for your name, address, and phone number in order that we can maintain contact with you. If you wish to remain anonymous, you can be assured that we will still investigate your complaint. Whatever your complaint is, please prepare to answer any or all of the following questions: 1.
https://www.bccnp.ca/Complaints/discipline_notices/Pages/Default.aspx
On Sept. 22 and 26, 2017, CRNBC received complaints about an incident involving Mr. Dromarsky, a home and community nurse with Island Health (VIHA) who also maintained a private foot care practice. The first complaint was from a member of the public who privately contracted with Mr. Dromarsky to provide foot care to his 73-year-old sister in her home.
https://www.bcombudsperson.ca/sites/default/files/Public%20Report%20No%20-%2048%20Vancouver%20Island%20Health%20Authority's%20Process%20for%20Closing%20Cowichan%20Lodge.pdf
In June 2008 when VIHA announced the closure of Cowichan Lodge, all 94 beds were occupied, including all 72 permanent complex care beds . Between June 30, 2008 and August 12, 2008, we received 46 complaints from residents, families and staff of Cowichan Lodge . We provided notice to VIHA of our investigation on July 10, 2008 in writing by letter
http://tools.cnc.bc.ca/CNCPolicies/PolicyFiles.ashx?attId=91
INVESTIGATING RESPECTFUL WORKPLACE AND HUMAN RIGHTS COMPLAINTS RELATED TO RESPECTFUL WORKPLACE POLICY . The College of New Caledonia (CNC) is committed to providing an effective and consistent process for responding to Respectful Workplace and human rights complaints, regardless of whether the complaint is initiated internally or externally.
https://www.patientcarequalityreviewboard.ca/makecomplaint.html
Make a Complaint: PCQO. If you would like to make a formal complaint regarding the quality of care that you or a loved one has received, or you would like more information about making a complaint, please start by contacting the Patient Care Quality Office in your health region. (View a map of B.C.'s health authorities.) Vancouver Coastal Health
https://www.nolo.com/legal-encyclopedia/investigate-workplace-complaint-29475.html
Below, you'll find the ten steps to a successful workplace investigation. For detailed information about how to investigate, including separate chapters on common problems like harassment, employee theft, drug use, and more, get a copy of The Essential Guide to Workplace Investigations, by Lisa Guerin (Nolo). 1. Decide whether to investigate.
https://www.cbc.ca/news/canada/british-columbia/senior-care-home-1.5258661
"We are working with licensing, the families and Vancouver Island Health Authority (VIHA) to address all concerns. ... Island Health says it investigates all complaints at every licensed facility.
https://www2.gov.bc.ca/assets/gov/people/seniors/about-seniorsbc/pdf/inventory_of_complaint_and_investigation_capacity_in_bc_for_seniorsbc.pdf
The Registrar cannot investigate complaints about: tenancy issues operating issues such as, complaints about issues such as residence staff, management-staff relations or services (e.g., dissatisfaction with meals) unless the complaint relates to the …
https://www.healthspace.ca/Clients/VIHA/VIHA_Website.nsf/CCFL-List-OWL?OpenView
Operating in Contravention of the Community Care and Assisted Living Act - Child Care. Child care providers may care for only two children or a sibling group, not related to them, at any one time without a community care facility licence.
https://www.healthspace.ca/Clients/VIHA/VIHA_Website.nsf/CCFL-InspectionDetails?OpenView&RestrictToCategory=7CDF13D11382A624882583BE007B61AA
Observation: Through the investigation process, Licensing observed that the Licensee had not ensured that the facility was operated in a manner that would promote the health, safety and dignity of persons in care. Specifically related to staff demonstrating the skills and abilities to carry out the duties assigned.
https://www2.gov.bc.ca/gov/content/family-social-supports/data-monitoring-quality-assurance/child-family-service-complaints
Your complaint is a matter currently being heard in court; Your complaint is related to youth justice services; You're a foster caregiver making a complaint about services or actions related to yourself (and you're not acting on behalf of a child or family) How the Complaint Process Works. Step 1: When you call, a complaint specialist will:
https://wrex.com/2020/02/19/13-investigates-belvidere-police-accused-of-systemic-abuse-of-power-excessive-force/
But as 13 Investigates found out, rarely are officers with Belvidere Police ever disciplined after a complaint is made. Belvidere Police say they received seven complaints from 2014 to 2018.
https://www.wfaa.com/investigations
INVESTIGATES. MORE; Cops 'believed' he was a felon and put him in jail. They were wrong, and we helped fix it INVESTIGATES. 2 North Texas men speak out about alleged abuse at …
https://adm.viu.ca/sites/default/files/viu-toolkit-for-addressing-workplace-harassment.pdf
complaints that someone is “aggressive” or “harasses” are impossible to investigate or address. Do not give your own opinion or judgment about the complaint. When you think you have a good understanding of the situation then check it out. Take good notes to ensure you have a record of the complaint. Assessing the complaint:
https://www.cdph.ca.gov/Programs/CHCQ/LCP/CalHealthFind/Pages/ComplaintInvestigationProcess.aspx
Investigating Your Complaint. CDPH investigates most but not all complaints we receive. Those we would not investigate include issues that do not constitute a violation of the regulations or statutes we enforce, complaints intended to willfully harass the facility or provider, and complaints …
https://bccare.ca/about-us/q-a-about-the-industry/
Long-term care is for adults who can no longer live safely at home even with help because they have complex health care needs. long-term care facilities provide access to nursing care 24 hours per day, 7 days per week. long-term care also provides personal care assistance and hospitality services such as meals, emergency response, housekeeping and social and recreational programs.
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