We collected information about Wirral Social Services Complaints Procedure for you. There are links where you can find everything you need to know about Wirral Social Services Complaints Procedure.
https://www.wirral.gov.uk/about-council/complaints/complaints-about-childrens-social-care
Complaints about children's and young people’s services are governed by national legislation and do not fall under the Wirral Council's general complaints procedure. Find out more about the Complaints Policy and Procedure. Children and young people's department complaints policy and procedure If you wish to make a complaint or give a compliment about a service:
https://www.wirral.gov.uk/about-council/complaints/complaints-about-adult-social-services
The Department of Adult Social Services makes sure that the social care needs of people in Wirral are met - providing support in a fair and efficient way. When problems occur, it’s important that we’re told about them. It gives us the opportunity to put it right and to make sure that our systems are improved. If you wish to make a confidential complaint or compliment:
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
Complaining about social care services You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved.
https://www.gov.uk/government/publications/childrens-social-care-getting-the-best-from-complaints
Sep 01, 2006 · Children's social care: getting the best from complaints ... and issued under section 7 of the Local Authority Social Services Act 1970 which ... 1989 Representations Procedure (England ...
https://www.citizensadvice.org.uk/wales/family/looking-after-people/social-services-complaints-w/social-services-complaints-using-the-complaints-procedure-w/
Social services complaints - using the complaints procedure This advice applies to Wales Print Your local authority (LA) has a special procedure to deal with complaints about social services.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://www.wirralccg.nhs.uk/get-in-touch/compliments-complaints-and-concerns/
The first stage of the Complaints Procedure is called Local Resolution. The Corporate Affairs Team of NHS Wirral CCG will investigate your complaint and prepare a response. Your information may be used for other purposes e.g. monitoring the complaints process or improving service quality, but wherever possible only anonymous information will be ...
https://www.wirralccg.nhs.uk/media/5240/final-complaints-policy-version-10-september-2018.pdf
Complaints Policy and Procedure Page 2 of 20 Complaints Policy and Procedure Contents Page 1. Introduction 3 2. Management of Complaints 3 3. Definition of a Complaint 3 4. Recording 3 5. Time Limit for Making a Complaint 4 6. Support Mechanism for Staff 4 7. Who Can Make a Complaint? 4 8. Complaints Relating to Local Authority Social Services ...
https://liverpool.gov.uk/contact-us/complaints-and-feedback/our-complaints-procedure/
Procedure for complaints about health and social care services. You can submit complaints about social services via Have Your Say but the procedure for dealing with health and social care complaints is different. Visit the Local Government and Social Care Ombudsman website to find out more about the health and social care complaints procedure.
https://www.lgo.org.uk/make-a-complaint
You should go through all stages of their complaints procedure. See our Top tips for making a complaint. 2. Complain to us ... This should usually be within 12 weeks but may be longer for social care complaints that follow a statutory process. ... More information on the services we investigate. Possible outcomes. What will happen to your ...
https://liverpool.gov.uk/contact-us/complaints-and-feedback/make-a-complaint-about-childrens-services/
Make a complaint about children's services. An effective complaints and representations procedure ensures that children’s voices are heard and services improve as a result. Read the Complaints and Representations for Children and Young People procedure in full. How to complain. Read our privacy notice which tells you how we use your data.
https://www.westwirralgrouppractice.org.uk/practice-information/complaints-procedure/
Our in-house complaints procedure has been drawn up to respond to patient grievances. The procedure is not able to deal with questions of legal liability or compensation but we hope you will use it to allow us to look into and, if necessary, correct any problems that you have identified, or …
https://wirralchildcare.proceduresonline.com/contents.html
Wirral Council Procedures and Guidance for Social Care's Role Within the Education Health Care Process 3.1.3 Education, Health and Care Plan Quality Assurance Framework
https://www.hants.gov.uk/educationandlearning/complaints/socialcareservices
Making a complaint about children’s social care services Compliments and comments If you have a compliment or comment you can: let the member of staff know yourself or tell their manager; send an email to [email protected]. They will make sure that your compliment or comment is passed on to the appropriate people
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
CCGs oversee the commissioning of secondary care, such as hospital care and some community services. Read the answers to more questions about NHS services and treatments. Further information. Get involved in the NHS How do I make a complaint about an NHS service? Feedback and complaints about the NHS in England; Comment on NHS services
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/273895/getting_the_best_from_complaints.pdf
Government Association and the Association of Directors of Social Services. 1.1.6 . The Department of Health's . Learning from Complaints - guidance on the social services complaints procedure for adults - should be read in parallel (please see www.dh.gov.uk). 1.2 . Other helpful information: 1.2.1
https://www.complaintsdepartment.co.uk/wirral-council/
Wirral Council. Wirral Metropolitan Borough Council is the local authority of the Metropolitan Borough of Wirral in Merseyside, England. It is a metropolitan district council, one of five in Merseyside and one of 36 in the metropolitan counties of England, and provides the majority of local government services in Wirral.Location: Wirral Council Town Hall Brighton Street Wallasey Wirral CH44 8ED
https://www.resolver.co.uk/companies/wirral-council-complaints
Wirral Council Child services & schools. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Wirral Council complaints. If your complaint is not resolved by Wirral Council, you can then package it up and send it to the Local Government and Social Care Ombudsman.
https://www.lgo.org.uk/documents/councilperformance/2008/wirral.pdf
Wirral Metropolitan Borough Council for the year ended 31 March 2008 The Local Government Ombudsman (LGO) provides a free, independent and impartial service. We consider complaints about the ... the Council dealt with the initial complaint through its …
http://www.wrexham.gov.uk/top_navigation/complaints/socialservices.htm
Complaints about Social Services are dealt with in accordance with statutory regulations. The Social Services Complaints Procedure will be used if you are a service user who has a complaint about either Adult Social Care or Children’s Social Care. If you are making a complaint on behalf of a relative or friend, we may require their consent.
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