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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · Complaints excluded from the procedure. Complaints made by one NHS body against another. Complaints made by employees relating to their work for an NHS body. Oral complaints resolved to the complainant's satisfaction within one working day. Complaints about something that has previously been complained about and resolved.
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...
https://nhsnss.org/contact-us/complaints/
New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/
Explains the process for making a complaint about an NHS service, including who can complain, time limits, keeping records and local resolution. Explains the rights of children and young people to make a complaint if they are unhappy with NHS treatment they have received. Also covers the rights of ...
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
https://www.royalfree.nhs.uk/contact-us/compliments-and-complaints/nhs-complaints-procedure/
The NHS complaints procedure aims to resolve all complaints at a local level. If you remain dissatisfied with our efforts to resolve your concerns, you have the right to ask the Parliamentary and Health Service Ombudsman to review your case. You can contact the ombudsman as follows:
https://www.medicalprotection.org/uk/articles/nhs-complaints-procedure---wales
The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
The complaints process. The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it.
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If the NHS has fully investigated your complaint and you are still not happy, you can ask the Scottish Public Services Ombudsman (SPSO) to consider your complaint further. The SPSO cannot normally look at complaints more than 12 months after you became aware of the matter you want to complain about. Sometimes this time limit will not apply.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
If you wish to make a complaint about the care or service provided by your dentist or dental surgery, contact the person responsible for the practice complaints procedure. Your dentist will …
https://www.nhstayside.scot.nhs.uk/YourRights/PROD_213142/index.htm
NHS Tayside values your comments, good or bad, to help us improve the service. Please see the link for further information about how to make a suggestion or complaint. Regrettably, sometimes things can go wrong and the NHS Complaints Procedure aims to give you a quick, but thorough, response to your concern about NHS Treatment.
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