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http://www.adhc.nsw.gov.au/?a=301856
(NGOs) that receive funding from ADHC to operate a service. If a complaint is received about ADHC funded services i.e. NGO, the complainant should initially be directed to the funded service for resolution. If the complainant has already lodged the complaint with the funded service but
https://www.parliament.nsw.gov.au/lc/papers/Pages/qaprofiles/complaints-to-ageing-disability-and-home_180815.aspx
ADHC staff are required to record complaints using ADHC's electronic Client Information System (CIS). ADHC funded non-government service providers have their own systems in place for recording and reporting complaints in order to comply with their service agreement.
https://en.wikipedia.org/wiki/Ageing,_Disability_and_Home_Care_NSW
Ageing, Disability and Home Care NSW (ADHC) is a division of the Department of Family and Community Services in the Government of New South Wales that is responsible for the provision of services to older people, people with a disability, and their families and carers in the state of New South Wales, Australia.Headquarters: Sydney
https://www.facs.nsw.gov.au/inclusion/disability/ageing-disability-complaints
The Policy and Guidelines are designed to ensure that complaints received by DCJ are treated in a fair and just manner and managed and finalised with an outcome in line with legislation, other DCJ policies and service commitments.
https://www.ombo.nsw.gov.au/news-and-publications/publications/fact-sheets/community-and-disability-services
Changes to safeguarding arrangements in relation to the NDIS in NSW Minimising conflict, maximising support - Families, NDIS participants and NDIS service providers working effectively together Project on the transfer of ADHC accommodation services for people with complex support needs - Plain English
https://www.facs.nsw.gov.au/__data/assets/pdf_file/0018/590103/043-Death-Procedures-accessible.pdf
with disability to the NSW Ombudsman are covered under the following sections of the Community Services (Complaints, Reviews and Monitoring) Act 1993 and apply to both ADHC operated and ADHC funded non-government support services as well as assisted boarding houses.
https://www.ombo.nsw.gov.au/news-and-publications/publications/information-in-other-languages
Information in other languages. We deal with complaints about NSW government and certain non-government agencies. Information about our office in other languages is available below. If you need language assistance, we can arrange an interpreter for you, or you can contact the Telephone Interpreter Service (TIS) before speaking to us.
https://www.ombo.nsw.gov.au/what-we-do/Information-and-resources-for-Aboriginal-communities/got-a-complaint
help someone else make a complaint; How do I make a complaint? Call us free on 1800 451 524 (outside metro area) Fax complaint to 02 9283 2911. Write to us at NSW Ombudsman, Level 24, 580 George Street, NSW 2000. Fill out our online complaint form. Or if you want further information on making a complaint Tips for making a complaint
https://www.facs.nsw.gov.au/inclusion/disability
The NSW Government will establish an Ageing and Disability Commissioner from 1 July 2019, to better protect adults with disability and older people from abuse Disability Inclusion Plan The plan is the NSW Government’s commitment to identifying and breaking down the …
https://www.facs.nsw.gov.au/about/contact
The NSW Government has established the Bushfire Housing Assistance Service to support people who are temporarily or permanently displaced as a result of the NSW bushfires. Please see Department of Communities and Justice website for more information.
https://www.facs.nsw.gov.au/__data/assets/pdf_file/0011/591392/173-ADHC_KPI_guide_web-accessible.pdf
have one; undertaking third party verification to verify compliance with the NSW DSS; and complying with ADHC’s Quality Policy for ADHC funded services which provides detail about what ADHC expects. To assist you to implement the new quality requirements, ADHC has developed a number of quality resources that can be accessed via the ADHC website.
https://www.ombo.nsw.gov.au/news-and-publications/publications/fact-sheets/community-and-disability-services/nsw-ombudsman-project-on-the-transfer-of-adhc-accommodation-services-for-people-with-complex-support-needs
Dec 19, 2017 · Project on the transfer of ADHC accommodation services for people with complex support needs; Project on the transfer of ADHC accommodation services for people with complex support needs. ISBN: 978-1-925569-58-2 ... 2017: Summary. The NSW Ombudsman is undertaking a project to look at the transfer process for people with disability in ADHC ...
https://www.pdcnsw.org.au/wp-content/uploads/2015/06/draft-service-charter.pdf
• Expected times for complaints management The Draft ADHC Service Charter includes information on contact details for metropolitan, regional and rural NSW, but it fails to identify how information inalternative formats can be accessed. ADHC needs to be aware that not all consumers necessarily have access to computers or
http://www.kmc.nsw.gov.au/Things_to_do/For/People_with_a_disability/Disability_services
The Complaints Resolution & Referral Service (CRRS) is an independent service that helps you sort out complaints about your service funded under the Commonwealth Disability Services Act. You can contact them on 1800 880 052 National Disability Abuse & Neglect Hotline
https://www.dhcs.ca.gov/services/medi-cal/Pages/ADHC/ADHC.aspx
The Department of Health Care Services (DHCS) and plaintiffs jointly filed a signed settlement agreement on December 1, 2011, with the U.S. District Court to resolve the Darling et al v. Douglas lawsuit challenging the elimination of the Adult Day Health Care (ADHC) benefit.
https://betterplanning.com.au/feedback-compliments-and-complaints/
If you need help to provide feedback or make a complaint, you can ask a support person/carer to help you. Or, you can ask us to provide extra help and support to submit your feedback. Your feedback or complaint will be handled respectfully and sensitively. You will not be treated differently for saying what you think and how you feel.
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