Aged Care Complaints Scheme Phone Number

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Making a complaint about aged care services My Aged Care

    https://www.myagedcare.gov.au/contact-us/complaints
    If your concern is not resolved on the call, you will be given a complaint reference number to track the progress of your complaint. Use this reference number for any future communication with My Aged Care. Contact options for lodging a complaint: Phone: 1800 200 422. Online: Contact us tool.

Aged Care Complaints Scheme - Better Health Channel

    https://www.betterhealth.vic.gov.au/health/serviceprofiles/aged-care-complaints-scheme-service
    Visit Aged Care Complaints to find more information and contact details The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

7. Aged Care Complaints Scheme - healthdirect

    https://media.healthdirect.org.au/publications/FS7%20Aged%20Care%20Complaints%20Scheme%20-%20English%20-%20Accessible%20MD.pdf
    help us to improve. To find out more you can contact the Aged Care Commissioner by calling 13 14 50. The Commonwealth Ombudsman can review complaints about the actions and decisions of the Aged Care Commissioner and any process of the Scheme. To find out more contact the Ombudsman’s office at the . Ombudsman website. My Aged Care 1800 200 422

Aged Care Complaints Investigation Scheme - General Ageing ...

    https://www.mycommunitydirectory.com.au/Queensland/Brisbane/Ageing_Services/General_Ageing_Services/488/100336/Aged_Care_Complaints_Investigation_Scheme
    The Aged Care Complaints Investigation Scheme, formerly the Aged Care Complaints Resolution Scheme, is a free and independent service run by the Australian Government Department of Health and Ageing. Complaints to the Scheme may be about any aspect of an Australian Government funded aged care …Location: Brisbane City QLD 4000

Online Complaints Form - Confidential Aged Care Quality ...

    https://www.agedcarequality.gov.au/online-complaints-form-confidential
    Dec 20, 2018 · What does your complaint relate to. You can optionally upload up to 5 related files here. Please select up to 5 files (Files can be of type doc, docx, xls, xlms, pdf or jpg) and have a maximum size of 25MB in total for all the files.

Guidelines for the Aged Care Complaints Scheme

    https://www.dss.gov.au/sites/default/files/documents/07_2015/dss_accs_guidelines_-_final_0.pdf
    Guidelines for the Aged Care Complaints Scheme Version: 3.0 Date issued: July 2015 Acronyms and Glossary v 4.6 When can the Scheme be contacted? ..... 6

Lodge a complaint Aged Care Quality and Safety Commission

    https://www.agedcarequality.gov.au/making-complaint/lodge-complaint
    Call us on 1800 951 822 (free call) and select option 2 or ask to provide feedback on an aged care service.  You can also email [email protected]. Please note that this is a separate service to lodging an official complaint about an aged care service.

Contact us My Aged Care

    https://www.myagedcare.gov.au/contact-us
    If you cannot make contact with your provider, need to update your contact information or have other questions, please call My Aged Care on 1800 200 422. For information on the Royal Commission into Aged Care Quality and Safety, visit agedcare.royalcommission.gov.au .

Home Aged Care Quality and Safety Commission

    https://www.agedcarequality.gov.au/
    On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.

Making a complaint Aged Care Quality and Safety Commission

    https://www.agedcarequality.gov.au/making-complaint
    Call us on  1800 951 822  (free call) and ask to provide feedback on an aged care service. You can also email [email protected]. Please note that this is a separate service to lodging an official complaint about an aged care service. How to make an effective complaint

Aged care contacts Australian Government Department of ...

    https://www.health.gov.au/health-topics/aged-care/aged-care-contacts
    Aged Care Quality and Safety Commission (ACQSC) is part of the Department of Health's portfolio, the ACQSC protect and enhance the safety, health, wellbeing and quality of life of people receiving aged care.

Commissioner reports aged care complaints increase

    https://www.agedcareguide.com.au/talking-aged-care/commissioner-reports-aged-care-complaints-increase
    The new Aged Care Complaints Commissioner received 2,153 formal complaints about residential, home and community care, 1 January to 30 June 2016, an increase of 11 per cent compared to the corresponding six month period in 2015 (1,938 complaints).

Aged Care Complaints Scheme: Our Service Commitment

    https://www.dss.gov.au/sites/default/files/documents/11_2014/t_ourservicecommitment.pdf
    Aged Care Act 1997, the Aged Care Complaints Scheme can use any information it receives to help it perform its regulatory functions. Th e Scheme has procedures in place to ensure that personal information is protected against misuse and is not unlawfully disclosed.

Phone us - Services Australia

    https://www.servicesaustralia.gov.au/individuals/contact-us/phone-us
    Call costs from your home phone from anywhere in Australia to a: 13 number may vary depending on the call plan you have chosen from your telephone service provider; 1800 number (Freecall™) are free. It’s best to call us on business days. Some of our telephone lines are either closed or have limited opening times on weekends and public holidays.

Commonwealth Home Support Programme (CHSP) Australian ...

    https://www.health.gov.au/initiatives-and-programs/commonwealth-home-support-programme-chsp
    Reablement care trial for the Commonwealth Home Support Programme (CHSP) We are trialling reablement care approaches among CHSP providers in selected regions. The trial will give us a better idea of how these approaches help senior Australians stay independent for longer. Find out how it affects CHSP providers.



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