Airline Complaints Australia Ombudsman

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Airline customer service Aviation Complaints

    https://www.aviationcomplaints.gov.au/airline-customer-service
    If the issue is not resolved directly with the airline, the Airline Customer Advocate (ACA) provides free and independent service to eligible customers of major Australian airlines. The ACA facilitates the resolution of unresolved complaints for Jetstar, Qantas, Regional Express, Tigerair and Virgin Australia. Submit a complaint on airline services

Airline Customer Advocate

    http://www.airlinecustomeradvocate.com.au/
    The Airline Customer Advocate (ACA) provides a free and independent service to eligible customers of major Australian airlines by facilitating the resolution of current unresolved complaints about airline …

Airline complaints highlight need for an ombudsman - CHOICE

    https://www.choice.com.au/travel/on-holidays/airlines/articles/airline-complaints-the-need-for-an-ombudsman-120218
    Airline complaints highlight need for an ombudsman Budget airline Jetstar received 40% of all complaints made to CHOICE's flight delay and cancellations tool, prompting calls for the creation of an industry ombudsman to help enforce the rights of consumers.

Aviation Complaints

    https://www.aviationcomplaints.gov.au/
    Contact your airline to make a complaint in the first instance. The Airline Customer Advocate (ACA) reviews unresolved airline complaints. Aircraft noise. Airservices Australia manages complaints and enquiries on aircraft noise and operations in Australia and works with industry to …

Australian Airline Customer Advocate Resolving Complaints

    https://www.traveller.com.au/airline-complaint-who-you-gonna-call-2sl0r
    Extrapolation of the top five complaints data shows that Tigerair was the most complained-about airline with 6.51 complaints per 100,000 passenger trips, more thany twice more complained-about than Jetstar (3.22/100,000). The other complaint rates were Virgin Australia (0.51/100,000), Qantas (0.49/100,000) and Rex (0.35/100,000).

Is it worth making a complaint about an airline? - CHOICE

    https://www.choice.com.au/travel/on-holidays/airlines/articles/do-airline-complaints-work
    Virgin also recommends that customers lodge any complaints via the feedback form on its website or through its social media channels. "The Virgin Australia Facebook page usually responds within minutes, making it the fastest response time of any airline in Australia," a spokesperson told us.

Airlines need to comply with consumer law ACCC

    https://www.accc.gov.au/media-release/airlines-need-to-comply-with-consumer-law
    With over 10 million passengers flying last December and January, the ACCC has today released a report Airlines: Terms and conditions ahead of the busy Christmas travel season to remind travellers of their rights.. The ACCC received 1400 complaints about airlines from 1 January 2016 to 14 December 2017, largely concerning consumer rights, known as consumer guarantees.

Compliments and Complaints - Austrian Airlines

    https://www.austrian.com/Contact/Suggestions%20and%20comments/Suggestions%20and%20comments%20form.aspx?cc=ES
    For the majority of Austrian Airlines destinations the Web Check-in opens 47 hours before your scheduled departure time. Please note that the Web Check-in for myAustrian Holidays flights opens 24 hours before your scheduled departure time. Please click here for more information.

Industry ombudsmen & dispute resolution ACCC

    https://www.accc.gov.au/contact-us/other-helpful-agencies/industry-ombudsmen-dispute-resolution
    Aged Care Complaints Commissioner. Airlines. Airline customer advocate. Banking and insurance. Australian Financial Complaints Authority. Building. The Building Commission. Queensland Building and Construction Commission. Disability. ACT - ACT Human Rights Commission. NSW - Ombudsman New South Wales. NT - Health and Community Services ...

Singapore Airlines Customer Service, Complaints and Reviews

    https://www.complaintsboard.com/singapore-airlines-b120126
    Singapore Airlines complaints and reviews. Contact information. Phone number: +65 62 238 888. Submit your complaint or review on Singapore Airlines.1/5(465)

Lodge Complaint - Airline Customer Advocate

    http://www.airlinecustomeradvocate.com.au/General/LodgeComplaintPre.aspx
    Airline Reference Number: * Yes: No *

How to complain about an Airline or Airport Airline ...

    https://www.aviationadr.org.uk/airline-complaints/
    Types of airline complaints AviationADR can deal with: AviationADR deals with various customer/passenger disputes ranging from cancelled flight compensation to denied boarding. If you have a dispute with an airline which is listed below, then you can submit a complaint with us now.

COMPLAINTLINE - how to complain and get results

    http://www.complaintline.com.au/airline.html
    Airline Customer Advocate . The Airline Customer Advocate provides a free and independent service to eligible customers of major Australian airlines by facilitating the resolution of current unresolved complaints about airline services. The airlines covered are Qantas, Jetstar, Virgin Australia, Tiger and Rex. Contact options. Lodge a complaint

Complaints and Compliments Form Virgin Australia

    https://www.virginaustralia.com/au/en/help/contact-us/feedback/
    Complaints and compliments form. If your complaint or compliment relates to a flown Virgin Australia flight, please use our feedback form. If your enquiry relates to one of the areas below, please follow the appropriate instructions so that we can best assist you.

Aircraft Noise Ombudsman

    http://www.ano.gov.au/
    The Aircraft Noise Ombudsman (ANO) conducts independent administrative reviews of Airservices Australia's management of aircraft noise-related activities, including: the handling of complaints or enquiries made to Airservices Australia about aircraft noise, community consultation processes related to aircraft noise, the presentation and distribution of aircraft noise-related information.

Virgin Australia Airlines Customer Service, Complaints and ...

    https://www.complaintsboard.com/virgin-australia-airlines-b126987
    Virgin Australia Airlines complaints and reviews. Contact information. Phone number: +61 732 952 296. Submit your complaint or review on Virgin Australia Airlines. We use cookies to improve your experience on our site and to show you personalised advertising. …1/5(68)

Airline Complaints - Let the world know what happened

    https://www.airlinecomplaints.org/
    Welcome to AirlineComplaints.org, the world's largest airline complaints organization. Have a complaint about an airline? Post it here and hold the airlines accountable. AirlineComplaints.org transforms the normally obscure and private airline complaints process into a transparent one that the public can scrutinize and the airlines can't ignore.

Complaints and compliments Jetstar

    https://www.jetstar.com/au/en/contact-us/complaints-and-compliments
    What we do if you want your complaints investigated further. If our Live Chat team are not able to resolve your concerns or they are temporarily unavailable, we will refer your complaint to our Customer Care team. We will provide you with a Case ID reference number and your complaint will be allocated to a Customer Care Case Manager.

Customer care feedback form Qantas AU

    https://www.qantas.com/us/en/support/contact-us/customer-care-feedback-form.html
    Use this form to give Qantas feedback on your experience with Flights, Baggage, Check-in, Before you travel, Qantas Frequent Flyer and more.

Voice a Concern Hawaiian Airlines

    https://www.hawaiianairlines.com/contact-us/email/complaint
    Do you have a concern to let us know about? You can get in touch with Hawaiian Airlines via email.



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