Airline Disability Complaint Reporting System

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Annual Report on Disability-Related Air Travel Complaints ...

    https://www.transportation.gov/airconsumer/annual-report-disability-related-air-travel-complaints
    May 07, 2019 · These annual reports to Congress, which cover disability-related complaints that U.S. and foreign passenger air carriers operating to, from, and within the U.S. received during the calendar year, as reported to the U.S. Department of Transportation (Department or DOT) by those carriers.

Disability US Department of Transportation

    https://www.transportation.gov/airconsumer/disability
    Sep 05, 2019 · Disability. A compilation of rules, guidance, enforcement orders and publications on disability issues in aviation.

Air Travel Consumer Reports for 2019 US Department of ...

    https://cms8.dot.gov/airconsumer/air-travel-consumer-reports-2019
    The report is divided into the following sections (Flight Delays, Mishandled Baggage, Wheelchairs and Scooters; Oversales, Consumer Complaints, Airline Reports of the Loss, Injury, or Death of Animals During Air Transportation and Customer Service Reports to the Transportation Security Administration).

GAO Report: Number of Airline Disability Complaints Rising ...

    https://wheelchairtravel.org/gao-report-number-of-airline-disability-complaints-rising/
    Jun 02, 2017 · In that year, there were 745,579,572 total passenger enplanements, suggesting one disability complaint was filed with airlines for every 54,886 passengers. Moving forward to 2015, the GAO found that 944 disability-related complaints were filed with the DOT and 30,829 were directed to the air carriers.

Complaints Alleging Discriminatory Treatment Against ...

    https://www.transportation.gov/airconsumer/complaints-alleging-discriminatory-treatment-against-disabled-travelers
    Jan 07, 2015 · In addition to ensuring prompt corrective action when a complaint and carrier response indicate that the airline's policies and procedures are not in compliance with the ACAA, the Department generally will pursue further enforcement action on the basis of a number of complaints from which it may infer a pattern or practice of discrimination.

Passengers with Disabilities US Department of Transportation

    https://www.transportation.gov/airconsumer/passengers-disabilities
    Jan 27, 2015 · The Air Carrier Access Act prohibits discrimination on the basis of disability in air travel. The Department of Transportation has a rule defining the rights of passengers and the obligations of airlines under this law. This rule applies to all flights of U.S. airlines, and to flights to or from the United States by foreign airlines.

ADA Discrimination Complaint

    http://www.ada.gov/complaint/
    Americans with Disabilities Act Discrimination Complaints I wish to file a complaint about: * Employment Housing (including issues with apartment buildings, condos, Homeowners Associations and mobile home parks) Airlines My complaint does not involve Employment, Housing, or Airlines

How to File an ADA Complaint

    https://www.ada.gov/filing_complaint.htm
    You can file an Americans with Disabilities Act (ADA) complaint alleging disability discrimination against a State or local government or a public accommodation (private business including, for example, a restaurant, doctor's office, retail store, hotel, etc.). A complaint can be filed online using the link below, by mail, or by facsimile.

Report Airlines for Disability Rights Violations ...

    https://wheelchairtravel.org/air-travel/report-air-carrier-access-act-violations/
    Where do I send airline disability complaints? Will the government protect my rights? Airlines violate the Air Carrier Access Act at the expense of disabled travelers every day. Most travelers take these violations in stride and put the negative experiences behind them. As a …

Customer Service Disabled? Do not fly ... - Airline Complaints

    https://www.airlinecomplaints.org/showthread.php
    Jan 26, 2012 · American Airlines is in violation of ACAA by not having a Complaints Resolution Official (CRO) immediately available (even if by phone) to resolve disagreements which may arise between the carrier and passengers with disabilities.

Complaint Concerning Accessibility of U.S. Department of ...

    https://www.faa.gov/about/office_org/headquarters_offices/acr/com_civ_support/filing_complaint/media/Airline_Disability_Form.pdf
    For reporting incidents believed to constitute discrimination against a passenger with a disability or a violation of DOT’s accessibility rules under the Air Carrier Access Act (14 CFR Part 382). Please complete this form and mail it to

Airlines Reporting Corporation

    https://www2.arccorp.com/
    Airlines Reporting Corporation Implement NDC with ARC With ARC’s secure, flexible and cost-effective settlement platform, airlines and travel agencies can create customized, effectively managed partnerships that leverage New Distribution Capability (NDC).

Customer relations − Customer service − American Airlines

    https://www.aa.com/i18n/customer-service/contact-american/customer-relations.jsp
    Contact us if you have compliments, concerns or questions about your travel.

Air Travel Complaint - Comment Form

    https://airconsumer.dot.gov/escomplaint/ConsumerForm.cfm
    The OMB Control Number for this information collection is 2105-5068. Public reporting for this collection of information is estimated to be approximately 15 minutes per response, including the time for reviewing instructions, gathering the data needed, and completing and reviewing the collection of information.

Contact Us Airlines Reporting Corporation

    https://www2.arccorp.com/about-us/contact-us/
    Contact Us Airlines Reporting Corporation Contact Us We believe that supporting our customers is of the highest priority and we have a dedicated Customer …

Special assistance − Customer service − American Airlines

    https://www.aa.com/i18n/customer-service/contact-american/special-assistance.jsp
    Request individual assistance if you have a hearing, vision, cognitive or developmental disability; Notify us you’re traveling with electronic medical devices or an emotional support or psychiatric service animal; Mobility and medical devices Service animals How to contact special assistance Call us

Air Travel for Disabled Passengers Southwest Airlines

    https://www.southwest.com/html/customer-service/unique-travel-needs/customers-with-disabilities-pol.html
    Southwest Airlines policies and procedures are developed in accordance with 14 CFR Part 382, Nondiscrimination on the Basis of Disability in Air Travel. Every airport is staffed with trained Complaints Resolution Officials (CROs) who have received training and are knowledgeable of the regulations ensuring accessible travel for Customers with ...

United fined $2.75M for disabilities complaints, tarmac delays

    https://www.usatoday.com/story/news/2016/01/07/united-fined-275-million-disabilities-complaints-tarmac-delays/78433522/
    Jan 07, 2016 · United fined $2.75M for disabilities complaints, tarmac delays ... a rise in complaints in 2014 about the lack of airline assistance getting passengers onto and off …Author: Bart Jansen



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