Ambulance Service Complaints Procedure

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Scottish Ambulance Service - Making a complaint

    http://www.scottishambulance.com/TheService/complaint.aspx
    Reports featuring the Scottish Ambulance Service are available from the Scottish Public Service's Ombusman. Complaints Handling Procedure. A’ dèanamh gearan. Tha e daonnan na amas do Sheirbheis Ambaileans na h-Alba an t-seirbheis as fheàrr as urrainn dhuinn a thoirt seachad, ach tha sinn a’ gabhail ris gum bi cùisean a’ dol ceàrr ...

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Enquiries, feedback and complaints - London Ambulance ...

    https://www.londonambulance.nhs.uk/talking-with-us/enquiries-feedback-complaints/
    The NHS complaints regulations. If you are not happy with the service you, a friend or a member of your family have received, you are entitled to make a complaint. You can find out more by viewing the NHS complaints procedure. Tel: 020 3069 0240 Email: [email protected] Patient Experiences Department London Ambulance Service NHS Trust

Complaints, Concerns and Comments - North East Ambulance ...

    https://www.neas.nhs.uk/get-involved/involvement-opportunities/complaints,-concerns-and-comments.aspx
    Complaints, Concerns and Comments. Our Complaints Department is the first point of contact if you wish to make a complaint, highlight a concern, or have any comments about the service or treatment you have received from us. You can contact us by filling in the form on-line, or by letter, telephone, or in person.

Formal Complaints – West Midlands Ambulance Service ...

    https://wmas.nhs.uk/contact/formal-complaints/
    If you are unhappy with the service you have received from West Midlands Ambulance Service NHS Foundation Trust and you feel PALS cannot help, you are entitled to make a formal complaint. A complaint can be made by a patient or person affected, or likely to be affected, by the service delivered by the Ambulance…

South East Coast Ambulance Service Concerns and Complaints

    http://www.secamb.nhs.uk/contact_us/raise_a_concern.aspx
    South East Coast Ambulance Service NHS Foundation Trust Nexus House 4 Gatwick Road Crawley RH10 9BG. Tel: 0300 1239 242. Email: [email protected]. Text/SMS only - 07824 625370. If you would like help in making your complaint, you can contact a local advocacy service who will be able to assist you. Their service is free, independent and ...

Queensland Ambulance Service - Web queries

    https://www.ambulance.qld.gov.au/complaints.html
    Jul 13, 2018 · The Queensland Ambulance Service (QAS) welcomes messages of appreciation, and will ensure that these messages are conveyed to employees. You can send a message of thanks to a staff member online or by writing to: QAS Appreciations Cluster 9.1 …

Welsh Ambulance Service NHS Trust - Putting Things Right

    https://www.ambulance.wales.nhs.uk/Default.aspx?pageId=20&lan=en
    Welsh Ambulance Service NHS Trust - Putting Things Right, Concerns and Complaints The Welsh Ambulance Services NHS Trust (Trust) strives to ensure that our patients receive the best possible service and care at all times, but occasionally mistakes and misunderstandings do occur. If you have a concern or complaint about a recent experience with

Complaints - National Ambulance Service

    http://nationalambulanceservice.ie/aboutnationalambulanceservice/Patient-Feedback-/Complaints/
    Options available for contacting us with your complaints: In Person: Talk to any member of National Ambulance Service staff, service manager or NAS Complaints Manager By Email: E-mail [email protected] or [email protected] with your feedback. By Letter: Send a letter or fax to any NAS location or to NAS Headquarters, Rivers Building, Tallaght Cross, Dublin 24.

Complaints - eastamb.nhs.uk

    https://www.eastamb.nhs.uk/contact-us/complaints.htm
    We try to make our complaints procedure as clear as possible, but should you need any help and support during any part of the complaint process, you can access an independent organisation that will assist you free of charge. To contact POhWER, the Independent Complaints Advocacy Service (ICAS), you can visit www.pohwer.net.

How to Make a Complaint Northern Ireland Ambulance ...

    http://www.nias.hscni.net/about-the-trust/how-to-make-a-complaint/
    You can complain about the services, treatment and care provided to you by the Northern Ireland Ambulance Service. How to Complain. Tell the person you dealing with that you are not satisfied so that, if possible, the problem can be sorted out straight away. ... Complaints Leaflets. Complaints Procedure Consent Form (37 KiB) Complaints Leaflet ...

Patient experience East Midlands Ambulance Service NHS Trust

    https://www.emas.nhs.uk/your-service/patient-experience/
    Patient Advice and Liaison Service . Our PALS team is a confidential listening and support service. Our advisers can give immediate advice on how to resolve your concerns. A concern raised through PALS is an informal way of raising a concern. Please be assured that all concerns are taken seriously and thoroughly investigated. Formal complaints

The Scottish Ambulance Service Model Complaints Handling ...

    http://www.scottishambulance.com/userfiles/file/TheService/SAS%20Public%20Facing%20Complaints%20Handling%20Procedure.pdf
    The Scottish Ambulance Service Model Complaints Handling Procedure Patient/Public Guide . 2 Quick guide to the NHS complaints procedure NHS Scotland Complaints Procedure The Scottish Ambulance Service is committed to providing high quality care and treatment ... complaints procedure covers all of those possibilities.

Make a complaint - NWAS - North West Ambulance Service

    https://www.nwas.nhs.uk/contact-us/complaints/
    Make a complaint . If you are unhappy about your experience with us please tell us so that we can investigate and make any necessary improvements.

COMPLAINTS PROCEDURE - Northern Ireland Ambulance …

    http://www.nias.hscni.net/download/public/Published%20Info/Policies%20and%20Procedures/Complaints%20Procedure%202014.pdf
    This Complaints Procedure details how effective and prompt management of complaints is key in improving patient care in the Northern Ireland Ambulance Service HSC Trust. The key aims of this Procedure are to ensure that all complaints receive thorough and

Policies and Procedures - National Ambulance Service

    http://www.nationalambulanceservice.ie/aboutnationalambulanceservice/Policies-and-Procedures/
    National Ambulance Service Policies and Procedures for Clinical Operations and workforce support

Complaints Procedure London's Air Ambulance

    https://www.londonsairambulance.org.uk/complaints-procedure
    London’s Air Ambulance Charity - Complaints Procedure. London’s Air Ambulance Charity is a charity that provides lifesaving support to the 10 million people that live and work within the M25. We seek to improve our service to our supporters and those who encounter our charity to ensure our policy adheres to good working practice.

Please Tell Us What You Think Yorkshire Ambulance Service

    https://www.yas.nhs.uk/contact-us/please-tell-us-what-you-think/
    Compliments, comments, concerns and complaints. If you would like to thank a member of our staff, make a comment or suggestion about the service, raise a concern or make a complaint please contact our Patient Relations Team. Patient Relations Team Yorkshire Ambulance NHS Trust Springhill 2 Brindley Way Wakefield 41 Business Park Wakefield WF2 0XQ

Contact South Central Ambulance Service NHS Foundation Trust

    https://www.scas.nhs.uk/contact-us/
    South Central Ambulance Service NHS Foundation Trust Unit 7 &8 Talisman Business CentreTalisman Road Bicester Oxfordshire OX26 6HR. Email: [email protected]. If you would like to discuss your request, please telephone our Legal Services Manger via our switchboard on 01869 365000.

Complaints Welsh Air Ambulance Charitable Trust

    https://www.walesairambulance.com/pages/category/complaints
    Making a complaint The Welsh Air Ambulance Charitable Trust is committed to the protection of human life through the provision of air ambulances across Wales. Our policy is to work to minimise the risk of complaints through the development of comprehensive policies and procedures. However, we value and welcome all types of feedback. Principles of our complaints procedure We seek to ensure that ...



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