Arriva Trains Wales Complaints Procedure

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Complaint submission Transport for Wales

    https://tfwrail.wales/complaint-submission
    Completion of this form confirms that the information provided is correct to the best of your knowledge. Transport for Wales reserves the right to share your personal details with other Train Operators and relevant third parties to prevent fraud and we may prosecute any individual making fraudulent claims.

Complaints or commendations - arrivabus.co.uk

    https://www.arrivabus.co.uk/contact-us/complaints-or-commendations/
    Bus Timetable Information - Arriva Buses Bus fares information Lost Property Arriva Connect smartcard enquiries Complaints or commendations Other general information Ask Alfie, our virtual travel advisor Chat live to our advisors Write to us Travel Shops Phone us Advertise with us Utilise our real-time data output Help us Fight Fraudulent ...

How do I make a complaint? - Arriva

    http://help.arrivabus.co.uk/faqs/using_bus/make_complaint
    I've made a complaint but I'm not happy with the reply. What can I do now? Can I get on Arriva buses in my disability scooter? Where can I submit information concerning helpful drivers? Do you provide compensation if a bus fails to turn up and I have to use alternative transportation? What if …

Resolve your Arriva Trains Wales Complaints for free ...

    https://www.resolver.co.uk/companies/transport-for-wales-complaints
    Transport for Wales Trains You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all two levels of Transport for Wales complaints. If your complaint is not resolved by Transport for Wales, you can then package it up and send it to the Rail Ombudsman.

Complaints rise 30% and Arriva Trains Wales blames the ...

    https://www.walesonline.co.uk/news/wales-news/complaints-rise-30-arriva-trains-14881722
    Jul 08, 2018 · New figures reveal complaints about Arriva Trains Wales have increased by almost 30% in the past year.. Statistics from the the Office of Rail and Road for 2017-18 show that Arriva's Welsh ...

Contact Us Transport for Wales

    https://tfwrail.wales/contact
    If you’re looking to apply for a concessionary travel card (bus pass), or have applied for one and are looking for an update on your application, please contact the help desk at [email protected]

Check Live Train Travel Updates Transport for Wales

    https://tfwrail.wales/travel-updates
    Check live train travel updates for journeys and stations across the Transport for Wales network. View live arrival and departure information here.

Search & Buy Train Tickets with Arriva Trains Wales for ...

    http://www.arrivatrainswales.co.uk/
    Download train timetables for Arriva Trains Wales services in Wales and England here. Timetable 1: Swansea to Shrewsbury, Cambrian Coast and Chester to Birmingham December 2017 until May 2018 (Adobe Acrobat PDF). Timetable 2: South Wales to North Wales and Manchester December 2017 until May 2018 (Adobe Acrobat PDF). Timetable 3: West Wales, Swansea, Maesteg, Cheltenham and …

About Us Transport for Wales

    https://tfwrail.wales/about-us/
    In order to give you the best experience we have set our website to allow cookies. By continuing, you agree that you are happy for us to use these cookies.

Transport for Wales Buy Cheap Train Tickets & Check ...

    https://tfwrail.wales/
    Transport for Wales manage rail services across Wales and West England. Buy cheap train tickets and check train times for Wales and Borders services here.

Delay Repay - Arriva Trains Wales RailUK Forums

    https://www.railforums.co.uk/threads/delay-repay-arriva-trains-wales.147903/
    Jun 05, 2017 · Looking for some advice before I submit a delay repay claim and a very strongly worded letter of complaint to Arriva Trains Wales. Last night, I was travelling from London to Prestatyn on the last service up from London - i.e. take the 19:40 Virgin service to Crewe, and change onto ATW services to Chester (21:36) and thence onto North Wales (22:36).

arriva trains wales complaint - Public transport (Trains ...

    https://www.consumeractiongroup.co.uk/topic/318926-arriva-trains-wales-complaint/
    Oct 27, 2012 · Hi all. On the 13th of this month myself my partner and my step daughter decided to have a day out in Swansea. So we got to the station in our town to purchase tickets a cost of £21. Got on the train before we got to another of the stations before our destination we were informed that we would ha...

Contact us – Arriva

    https://www.arriva.co.uk/contact-us
    To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below.

Chat live to our advisors

    https://www.arrivabus.co.uk/contact-us/chat-live-to-our-advisors/
    If you have a question then chat to an Arriva advisor today! This page offers information about our live chat service that allows you to talk to a member of our customer service team right from your desktop, mobile or tablet device.

Train Delays and Ticket Refunds - Which? Consumer Rights

    https://www.which.co.uk/consumer-rights/l/train-delays
    Answers to your problems. Can I claim compensation for train delays and cancellations? Whether you were travelling for leisure or work, you have the right to a refund or compensation for a train delays or cancellation experienced on your journey.

Arriva Rail London: Complaints handling

    http://www.arrivaraillondon.co.uk/customer-information/complaints-handling
    Complaints are handled in line with Transport for London’s Complaints Handling Procedure. You can read the procedure on the Transport for London website. Service disruption. If you’ve been delayed on your London Overground journey, you might be able to get a refund.

UKBackorder.com Backorder UK domains

    https://ukbackorder.com/
    Backorder UK domains and catch them when they become available. The industry standard with the best chances and the most catches for over a decade.

eRecruitment :: Jobs

    https://www.comeaboard.co.uk/jobs
    A Customer Ambassador is not just the friendly face of Transport for Wales Rail Services. They are the experts of the station, ticketing machines and the go to person for local knowledge. This role requires proactive individuals who can think on their feet and remain calm under pressure.



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