Arriva Trains Wales Customer Complaints

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Complaint submission Transport for Wales

    https://tfwrail.wales/complaint-submission
    If you have a question or concern, we’re happy to help. You can contact us using Phone You can call us on 0333 3211 202. We’re open from 0800 - 2000 Monday to Saturday and 1100 - 2000 on Sundays. If you prefer to talk to us in Welsh, please call 0333 3211 202 and select option 1.

Complaints or commendations - arrivabus.co.uk

    https://www.arrivabus.co.uk/contact-us/complaints-or-commendations/
    Bus Timetable Information - Arriva Buses Bus fares information Lost Property Arriva Connect smartcard enquiries Complaints or commendations Other general information Ask Alfie, our virtual travel advisor Chat live to our advisors Write to us Travel Shops Phone us Advertise with us Utilise our real-time data output Help us Fight Fraudulent ...

Contact Us Transport for Wales

    https://tfwrail.wales/contact
    Customer Relations Transport for Wales Rail Services St. Mary's House 47 Penarth Road Cardiff CF10 5DJ . Our customer services team works hard to reply to all correspondence as quickly as possible. We are currently responding to communication received between January 10th 2020 and January 20th 2020.

Arriva Trains Wales blames weather for complaints rise ...

    https://www.bbc.com/news/uk-wales-politics-44744328
    Jul 08, 2018 · Head of customer experience at Arriva Trains Wales, Barry Lloyd, pointed to statistics that suggested the firm was third in the UK for customer satisfaction with the outcome of complaints, and ...

Customer Services - Arriva Trains Wales

    http://www.arrivatrainswales.co.uk/CustomerServices/
    Contact Arriva Trains Wales We welcome feedback and suggestions from our customer as it helps us to improve the service we provide to you. Our purpose is connecting people and communities to what is important to them.

Search & Buy Train Tickets with Arriva Trains Wales for ...

    http://www.arrivatrainswales.co.uk/
    Download train timetables for Arriva Trains Wales services in Wales and England here. Timetable 1: Swansea to Shrewsbury, Cambrian Coast and Chester to Birmingham December 2017 until May 2018 (Adobe Acrobat PDF). Timetable 2: South Wales to North Wales and Manchester December 2017 until May 2018 (Adobe Acrobat PDF). Timetable 3: West Wales, Swansea, Maesteg, Cheltenham and …

Chat live to our advisors - arrivabus.co.uk

    https://www.arrivabus.co.uk/contact-us/chat-live-to-our-advisors/
    If you have a question then chat to an Arriva advisor today! This page offers information about our live chat service that allows you to talk to a member of our customer service team right from your desktop, mobile or tablet device. ... North East, Yorkshire, Wales, the Midlands, Beds and Bucks, Herts and Essex and Kent and Surrey. Select your ...

Arriva Trains Wales receives high rates of complaints

    https://www.walesonline.co.uk/news/wales-news/arriva-trains-wales-receives-high-12061155
    Oct 21, 2016 · Arriva Trains Wales is one of the most complained about rail operators. Latest figures from the Office of Rail and Road (ORR) reveal that the company received 71 complaints …

The boss of Transport for Wales answers your complaints ...

    https://www.walesonline.co.uk/news/wales-news/transport-for-wales-trains-rail-16413790
    Jun 16, 2019 · The boss of Transport for Wales answers your complaints about their train services ... on the railways after taking over from the heavily criticism Arriva Trains Wales. ... "The customer just ...

Arriva Trains Wales Reviews Train Services Review Centre

    https://www.reviewcentre.com/reviews195403.html
    Arriva Trains Wales appear to have given up completely. Trying to get home from Crewe a few weeks ago, the train left the station and then shunted back into a bay platform. The reason? The driver was actually at Chester and was having to take a taxi to Crewe! You can't make this sort of thing up.1.4/5(88)

Contact us – Arriva

    https://www.arriva.co.uk/contact-us
    To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below.

arrivatrainswales.co.uk Customer Service, Complaints and ...

    https://complaintsweb.com/arrivatrainswales.co.uk/
    Arriva Trains Wales was a Britain based train operator. The company was under the umbrella of Arriva UK Trains which worked through its franchise Wales & Borders. The trains were available in all railway stations of the Wales which includes Newport, Swansea, Cardiff Queen Street, and Holyhead and provide urban and inter-urban passenger services.

Arriva Bus Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/arriva-bus-complaints/contact-details
    Resolver can help you send your complaints to Arriva Bus, It’s quick, simple and totally free Contact Arriva Bus now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. Why MSE rates us. ... How to complain about Arriva Bus customer service

Arriva Trains Wales Reviews Read Customer Service ...

    https://uk.trustpilot.com/review/www.arrivatrainswales.co.uk
    Trains like cattle wagons. Arriva Trains Wales, now Transport for Wales, is the epitome of awfulness when it comes to public transport. The trains are old, smell bad, and are quite dirty in some places. I don’t ever dare to go near the toilets to be honest.

Arriva Trains Wales Train Times & Timetables Wales Train ...

    https://www.thetrainline.com/train-companies/arriva-trains-wales/train-times
    Times and timetables. If you're looking for Arriva Trains Wales train times and timetables, simply type in your origin and destination stations and select the time you want to travel in the widget above, and we'll show you times for all available trains for today, tomorrow and beyond.

How do I make a complaint? - Arriva

    http://help.arrivabus.co.uk/faqs/using_bus/make_complaint
    I've made a complaint but I'm not happy with the reply. What can I do now? Can I get on Arriva buses in my disability scooter? Where can I submit information concerning helpful drivers? Do you provide compensation if a bus fails to turn up and I have to use alternative transportation? What if …

Arrivabus Reviews Read Customer Service Reviews of www ...

    https://uk.trustpilot.com/review/www.arrivabus.co.uk
    Arrivabus Reviews 661 • Bad . www.arrivabus.co.uk ... Told by customer services I have to wait two weeks for a refund! ... We also travelled on Northern trains and we could never get tickets at prices advertised also that the trains never ran on time ,one train having broken down and we were just left stranded not good enough Arriva ..Peter ...

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Arriva Trains Wales Customer Complaints Phone Number 0870 ...

    http://allhelplinenumbers.co.uk/call/arriva-trains-wales-customer-complaints-phone-number-0870-025-0302/
    Customer Complaints Phone Number – Arriva Trains In Wales. Call 0870 025 0302 . Thanks for checking out the Arriva Trains Wales Customer Complaints Phone Number page.. All Helpline Numbers is a Telephone Directory of phone numbers for commonly used UK companies.

Train company rows back on charge for returning lost ...

    https://www.theguardian.com/uk-news/2018/sep/14/train-company-rows-back-on-charge-for-returning-lost-wallets
    Sep 14, 2018 · A train company has reversed its policy of keeping 10% of the cash inside lost wallets when passengers reclaim them. Arriva Trains Wales faced an online backlash after a customer …



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