Australia Ombudsman Complaints

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Making a complaint - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/making-a-complaint
    Make a complaint to the Commonwealth Ombudsman Phone. The office is open 9:00am to 5:00pm Monday to Friday, Australian Eastern Standard Time. Complaints: 1300 362 072 (Calls from mobile phones are charged at mobile phone rates)

Complaints Ombudsman South Australia

    https://www.ombudsman.sa.gov.au/complaints/
    Ombudsman SA may attempt to resolve a complaint by conciliation – bringing both sides together to try to come to a solution. If this route is commenced, then investigation of the complaint is suspended until the completion of this process. While the Ombudsman has substantial powers, not all issues can be investigated under the Ombudsman Act.

Home - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/
    An ombudsman resolves disputes between people and government. The Ombudsman's services are free. More than 500,000 complaints are made to the public sector in Australia each year.

Complaints & problems ACCC

    https://www.accc.gov.au/consumers/complaints-problems
    The ACCC offers advice to consumers about how to resolve problems or make a complaint. You can use our complaint letter template to help you draft a letter to the business.

Make a complaint Ombudsman South Australia

    https://www.ombudsman.sa.gov.au/complaints/make-a-complaint/
    Make a Complaint. Ombudsman SA investigates complaints about South Australian government and local government agencies and conducts freedom of information reviews. For more information on freedom of information reviews, or to make an application click here.

How to make a complaint - ombudsman.wa.gov.au

    http://www.ombudsman.wa.gov.au/Complaints/Making_complaints.htm
    If the Ombudsman’s office cannot handle the complaint because the enquiry fails to meet these criteria, an Enquiry Officer will try to assist by referring the complainant to the person or organisation who can help. There are many other organisations in Australia who can assist you with making complaints.

Insurance complaints - Australian Financial Complaints ...

    https://www.afca.org.au/make-a-complaint/insurance/
    The Australian Financial Complaints Authority (AFCA) can consider a complaint you have about a life insurance or general insurance product. This page outlines the types of complaints AFCA can consider about insurance products. It also tells you what to do next if you want to make a complaint to us.

Ombudsmen in Australia - Wikipedia

    https://en.wikipedia.org/wiki/Victorian_Ombudsman
    The Commonwealth Ombudsman in Australia was established in 1977. The Ombudsman can investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department / agency or prescribed private sector organisation, including Australia Post, Centrelink, Child Support and the Department of Immigration and Border Protection.

Financial Ombudsman Service

    https://www.fos.org.au/
    From 1 November 2018, all new financial services complaints are dealt with by . Visit the AFCA website for more information or to lodge a complaint. AFCA is also dealing with all complaints lodged prior to 1 November with the Financial Ombudsman Service To contact us about an existing FOS complaint call 1800 931 678 or email [email protected]

What is an ombudsman? - Australian Financial Complaints ...

    https://afca.org.au/about-afca/corporate-information/what-is-an-ombudsman/
    As an ombudsman service, we accept complaints from consumers and small businesses (defined as businesses with fewer than 100 employees) about a financial service or product. We accept complaints online, via email, over the phone and in writing. What AFCA does: We accept and consider complaints about financial products or services.

Complaints and feedback - Services Australia

    https://www.servicesaustralia.gov.au/individuals/contact-us/complaints-and-feedback
    We aim to resolve complaints within 10 working days. If we can’t resolve your complaint, we’ll explain why and let you know your other options. If we need to contact you, it’ll be from a private number. For privacy reasons, we can’t leave a message, unless your voicemail clearly …

Financial Ombudsman Service (Australia) - Wikipedia

    https://en.wikipedia.org/wiki/Financial_Ombudsman_Service_(Australia)
    The Financial Ombudsman Service (FOS) was a member-funded Australian ombudsman service that provided external dispute resolution for consumers who were unable to resolve complaints with member financial services organisations.. As of 30 June 2016 the FOS had approximately 5,500 licensed member organisations that included banks, insurers, credit providers, financial advisers and planners, debt ...Affiliations: Australian Securities and Investment …

Make a consumer complaint ACCC

    https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
    Step 1 - Contact the seller or service provider. As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem.

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    The Ombudsman is not an advocate for complainants. We act impartially and independently of both the agency we investigate and the complainants whose grievances we investigate. We have developed guidelines and other resources to assist complaint handlers and our staff are always available to provide advice and guidance to agencies on how their ...

Complaints - Ombudsman Tasmania

    https://www.ombudsman.tas.gov.au/complaints
    The complaints process for Ombudsman Tasmania is explained here. We can investigate complaints about Tasmanian government departments and government run businesses such as Metro Tasmania. We can't help with complaints against communications, NBN, finance and banks, or consumer complaints against businesses.

What you can complaint about - ombudsman.wa.gov.au

    http://www.ombudsman.wa.gov.au/Complaints/What.htm
    With some exceptions, the Ombudsman can investigate complaints about: State Government departments, statutory authorities, boards and corporations; The Western Australia Police and its members, where the complaint relates to a matter of administration.

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their Elders past, present and emerging. …

Settling Claim Disputes with the Car Insurance Ombudsman

    https://www.finder.com.au/car-insurance-ombudsman
    Oct 26, 2019 · Find out how the Car Insurance Ombudsman can help settle claim disputes with your car insurance provider and appropriate steps to take. ... you can contact the Australian Financial Complaints ...

Complaints and feedback - Australia Post

    https://auspost.com.au/about-us/corporate-information/complaints-and-feedback
    Australia Post Travel Platinum Mastercard® ... Online shopping trends in Australia Arrow to indicate more links. ... Complaints and feedback Complaints and feedback. If you’re unhappy with the service you’ve received, or there's been a problem you’d like us to investigate, we want to know about it. ...

Contact us Ombudsman Services

    https://www.ombudsman-services.org/about-us/contact-us
    Contact Ombudsman Services. Need to speak to us or want to pop something in the post? Phone lines are open Monday to Friday 8am until 8pm and Saturday 9am until 1pm. We are closed on Sunday and Bank Holidays. For copyright complaints, phone lines are open Monday to Friday from 9am until 5pm. We are closed at the weekends and on Bank Holidays.



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