Australia Post Ombudsman Complaints

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Postal Industry Ombudsman - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/How-we-can-help/postal-industry-ombudsman
    We may also consider complaints about other non-postal services provided by Australia Post such as retail products purchased in store. We cannot assist if: your complaint about a private postal operator does not concern a postal or similar service; the complaint is about a postal operator who is not registered with the Ombudsman’s Office

Complaints and feedback - Australia Post

    https://auspost.com.au/about-us/corporate-information/complaints-and-feedback
    Australia Post Travel Platinum Mastercard® ... Complaints and feedback Complaints and feedback. If you’re unhappy with the service you’ve received, or there's been a problem you’d like us to investigate, we want to know about it. ...

COMPLAINTLINE - how to complain and get results

    http://www.complaintline.com.au/australia-post.html
    The Postal Industry Ombudsman (PIO) investigates complaints about Australia Post, and other postal or courier operators that are registered as a Private Postal Operator (PPO) under the Ombudsman Act 1976. The PIO is one of the functions of the Commonwealth Ombudsman, and your contact will be handled through the Commonwealth Ombudsman.

Complaints & feedback - Australia Post

    https://helpandsupport.auspost.com.au/s/complaints-and-feedback
    All fields are required unless marked as (optional) Enquiry type. Complaint

Making a complaint - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/making-a-complaint
    Make a complaint to the Commonwealth Ombudsman Phone. The office is open 9:00am to 5:00pm Monday to Friday, Australian Eastern Standard Time. Complaints: 1300 362 072 (Calls from mobile phones are charged at mobile phone rates)

Australia Post Monitor » How to complain to Australia Post

    http://www.australiapostmonitor.me/how-to-complain-to-australia-post/
    You can complain to Australia Post, and in some cases receive “compensation” for lost items. The link for email complaints is: Australia Post complaints email link; The Australia Post phone number is 13 7678. Facebook page is here. Mail address is: Australia Post Customer Contact Channels GPO Box 9911 Melbourne VIC 3001

Australia Post Hit With 1.1 Million Complaints – Canstar Blue

    https://www.canstarblue.com.au/news/australia-post-complaints/
    Ombudsman calls for improvements to be made. The Ombudsman has delivered a series of recommendations for Australia Post to improve on. It has also suggested a review in how complaints and demands for compensation are dealt with.Author: Veronika Hleborodova

Australia Post complaints top 1 million in 2016–17, parcel ...

    https://www.abc.net.au/news/2018-04-03/australia-post-complaints-top-more-than-one-million/9612942
    Australia Post was hit with 1.1 million complaints in the 2016–17 financial year amidst the rise in online shopping, and has been criticised by the Commonwealth Ombudsman for being "defensive ...

Australia Post: New report slams organisation for having 1 ...

    https://www.news.com.au/finance/business/retail/damning-report-slams-australia-post-for-common-errors-and-defensive-attitude-to-complaints/news-story/b98e6792440e8276d8b465d1dae3cd2e
    Apr 03, 2018 · The ombudsman said complaints to Australia Post were only slightly fewer than those received by the UK’s postal operator, despite Britain’s Royal Mail delivering three times as many items ...

Australia Post Customer Complaint Group Public Group ...

    https://www.facebook.com/groups/1681618038720041
    This after informing Australia Post of my Ombudsman and Fair Trade Qld Complaints. I don't accept the writer assertion that its my responsiblity to be across Australia Post hidden Small Print conditions, counter this it is Australia Post's obligation under law to deliver what they advertised!

Ombudsman - Wikipedia

    https://en.wikipedia.org/wiki/Omsbudsman
    The Commonwealth Ombudsman in Australia was established in 1976. The Ombudsman can investigate complaints about the actions and decisions of Australian Government departments and agencies, the services delivered by most private contractors for the Australian Government, and oversee complaint investigations conducted by the Australian Federal Police.

Australia Post responds to Ombudsman’s report on complaints

    https://www.parcelandpostaltechnologyinternational.com/news/operations/australia-post-responds-to-ombudsmans-report-on-complaints.html
    Complaints to the Ombudsman concerning Australia Post have decreased 30% in the last two years. However, delivery issues continue to be the primary reason behind complaints. “Recently published data from Australia Post indicates that 1.1 million complaints …

Australia Post flooded with complaints from fed up customers

    https://www.news.com.au/finance/business/australia-post-flooded-with-complaints-from-fed-up-customers/news-story/5a6b091eeae661e5d452ea41f71340c9
    Mar 19, 2016 · In its latest annual report, the Postal Industry Ombudsman says complaints about Australia Post have almost trebled since 2008. The bulk of …Author: Anthony Keane

Financial Ombudsman Service

    https://www.fos.org.au/
    The Financial Ombudsman Service offers a free, fair & accessible service to consumers who are unable to resolve a dispute directly with a financial services provider.

Australia Post “supports” recommendations of Postal Ombudsman

    https://postandparcel.info/95284/news/parcel/australia-post-supports-recommendations-of-postal-ombudsman/
    “Australia Post is strongly committed to serving the needs of our customers and the communities of Australia. We believe in the importance of continuing to improve and we take all feedback very seriously. We have worked closely with the Ombudsman following his review and we support the recommendations his office has made.

Making your complaint - ombudsman.wa.gov.au

    http://www.ombudsman.wa.gov.au/Complaints/Your_complaint.htm
    In most cases the Ombudsman can only deal with complaints from the person who is personally affected by a decision or action taken by an agency. However, if for any reason you are unable to act for yourself the Ombudsman may accept a complaint form from: A legal or other adviser; or ; A family member or other personal representative.

Canada Post Ombudsman

    https://www.canadapost.ca/ombudsman/
    Our office investigates complaints that haven't been solved by Canada Post to your satisfaction. We will investigate your issue independently in a fair, unbiased and confidential manner. ... Office of the Ombudsman at Canada Post PO Box 90026 Ottawa ON K1V 1J8.

Welcome to the Ombudsman South Australia website.

    https://www.ombudsman.sa.gov.au/
    Ombudsman SA is completely independent and investigates complaints about South Australian government and local government agencies, conducts freedom of information reviews, and supports and monitors the implementation of the Information Sharing Guidelines.

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their Elders past, present and emerging. …

Ombudsmen in Australia - Wikipedia

    https://en.wikipedia.org/wiki/Ombudsman_Victoria
    The Commonwealth Ombudsman in Australia was established in 1977. The Ombudsman can investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department / agency or prescribed private sector organisation, including Australia Post, Centrelink, Child Support and the Department of Immigration and Border Protection.



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