Australian Internet Complaints

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Make a consumer complaint ACCC

    https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
    Step 1 - Contact the seller or service provider. As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem.

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

The Telecommunications Industry Ombudsman

    https://www.tio.com.au/
    We are able to handle complaints about telephone and internet services. We have the authority to decide the resolution of a complaint (the telecommunications company is legally obliged to implement) up to $50,000, and make recommendations up to $100,000.

Internet censorship in Australia - Wikipedia

    https://en.wikipedia.org/wiki/Internet_censorship_in_Australia
    Internet censorship in Australia is enforced by both the country's criminal law as well as voluntarily enacted by internet service providers. The Australian Communications and Media Authority (ACMA) has the power to enforce content restrictions on Internet content hosted within Australia, and maintain a blacklist of overseas websites which is then provided for use in filtering software.

Complaints ACMA

    https://www.acma.gov.au/complaints
    Complaints You can complain to us about topics we regulate such as online gambling, spam and cabling. Please read more about what you can and can't complain about and …

FBI — Internet Fraud Complaint Center: Role in Law ...

    https://www.fbi.gov/news/pressrel/press-releases/internet-fraud-complaint-center-role-in-law-enforcement-and-benefits-to-consumers
    Apr 24, 2001 · It is the FBI's belief that a central repository to house Internet fraud complaints was necessary for law enforcement to effectively address this crime problem. ...

Australian Internet complaints on the rise - finder.com.au

    https://www.finder.com.au/australian-internet-complaints-on-the-rise
    Predominantly, it appears that Australians are having Internet issues that cannot be resolved directly with their telco, with the TIO handling 24,641 complaints in the June 2016 to December 2016 ...

Australian internet slow and plagued by disconnections ...

    https://www.theguardian.com/technology/2017/jul/07/australian-internet-slow-and-plagued-by-disconnections-survey-finds
    Jul 06, 2017 · Australian internet slow and plagued by disconnections, survey finds This article is more than 2 years old. ... 641 complaints in the second half of 2016.

Internet is now the most complained about telco service in ...

    https://thenewdaily.com.au/life/tech/2019/09/25/internet-telco-complaints-2019/
    Sep 25, 2019 · Mobile was the next most complained about service, accounting for 40,103 or 30.3 per cent of all complaints received by the TIO. The Australian Communications Consumer Action …Author: Isabelle Lane

Complaints & problems ACCC

    https://www.accc.gov.au/consumers/complaints-problems
    The ACCC offers advice to consumers about how to resolve problems or make a complaint. You can use our complaint letter template to help you draft a letter to the business.

Phone, Internet complaints decline in Q4 2019, but mobile ...

    https://itwire.com/telecoms-and-nbn/phone,-internet-complaints-decline-in-q2-2019,-but-mobile-overtakes-internet-as-‘most-complained’-service.html
    Phone and Internet complaints by Australian consumers and small businesses declined in the final quarter of 2019, but there’s been a steady 1% increase in complaints when comparing July to ...Author: Peter Dinham

Internet and phone complaints review recommends more call ...

    https://www.dailytelegraph.com.au/technology/government-review-into-telco-complaints-recommends-more-call-centres-in-australia/news-story/42dd0f099cf437ff027a8fceb9ec4f38
    Nov 15, 2018 · Australian phone and internet providers are dodging the toughest complaints by forcing customers to report them to the Ombudsman before they’ll …

How to handle telco, internet provider woes, as complaints ...

    https://www.abc.net.au/news/2017-05-11/complaints-to-telecommunications-ombudsman-up-in-2016/8514818
    May 11, 2017 · If you're struggling to get good customer service out of your phone or internet provider, think you've been charged too much, or are just sick and tired of being on hold for hours, you're not alone.

NBN and broadband complaints soar in Australia, TIO reports

    https://www.news.com.au/technology/online/nbn/australian-broadband-complaints-surge-64-per-cent-tio-says-and-nbn-complaints-more-than-double/news-story/f2033805821cb84975a51cb42c05d67f
    AUSTRALIAN broadband services are in disarray as the telecommunication industry’s peak body revealed complaints about internet access skyrocketed 64 per cent this year, and outnumbered mobile ...

The Australian Latest Australian News Headlines and ...

    https://www.theaustralian.com.au/
    Nov 10, 2019 · The Australian brings you the latest Australian news as well as latest politics, sports, entertainment, technology, lifestyle and breaking world news.

NBN robocall scam threatens to disconnect internet ...

    https://www.abc.net.au/news/2018-08-09/nbn-phone-scam-financial-details-demanded/10101416
    NBN robocall scam threatens to disconnect households from the internet. By Rebecca Hyam. Updated ... Mr Kane said any scams should be reported to the Australian Competition and Consumer Commission ...

Ombudsmen in Australia - Wikipedia

    https://en.wikipedia.org/wiki/Ombudsmen_in_Australia
    The Commonwealth Ombudsman in Australia was established in 1977. The Ombudsman can investigate complaints from people who believe they have been treated unfairly or unreasonably by an Australian Government department / agency or prescribed private sector organisation, including Australia Post, Centrelink, Child Support and the Department of Immigration and Border Protection.

Best Internet Service Providers - ProductReview.com.au

    https://www.productreview.com.au/c/internet-service-providers
    The 20 best Internet Service Providers in 2020 ranked based on 56,035 reviews - Find consumer reviews on ProductReview.com.au, Australia's No.1 Opinion Site.

Complaints & feedback - Australia Post

    https://helpandsupport.auspost.com.au/s/complaints-and-feedback
    All fields are required unless marked as (optional) Enquiry type. Complaint

NBN leads list of WA phone, internet complaints The West ...

    https://thewest.com.au/news/wa/nbn-leads-list-of-wa-phone-internet-complaints-ng-b88630967z
    Oct 17, 2017 · NBN leads list of WA phone, internet complaints. Nick Evans, Canberra The West Australian. Tuesday, 17 October 2017 9:02PM. Play Video. Perth suburbs with highest Telco complaints revealed. Complaints against Telcos have gone up 50 per cent in the last year, here's where people are most dissatisfied in WA. West Australians are less happy than ...



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