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Optus pays $504,000 for spamming Australians 31 January 2020. Singtel Optus Pty Limited has paid a $504,000 infringement notice after an ACMA investigation
https://www.accc.gov.au/consumers/complaints-problems
The ACCC offers advice to consumers about how to resolve problems or make a complaint. You can use our complaint letter template to help you draft a letter to the business.
https://en.wikipedia.org/wiki/Australian_Telecommunications_Commission
Telstra Corporation Limited is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services.. Telstra has a long history in Australia, originating together with Australia Post as the Postmaster-General's Department.Telstra is now fully privatised and was undergoing a ...Headquarters: Telstra Corporate Centre, …
https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
Step 1 - Contact the seller or service provider. As soon as possible, contact the business to explain the problem and the outcome you want. In many cases a simple phone call or visit can fix the problem.
https://www.tio.com.au/making-a-complaint
Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...
https://www.tio.com.au/complaints-we-can-and-cant-take
We can deal with most complaints from residential and small business customers about your landline telephone, mobile or internet service. You must have tried to resolve the issue with your provider before we will deal with your complaint. Who we can help We only deal with complaints from residential and small business customers. To decide whether a business is small, we consider its turnover ...
https://www.theguardian.com/business/2020/feb/13/vodafone-and-tpg-15bn-merger-given-green-light-by-federal-court
Feb 12, 2020 · “The telco industry gets twice the number of complaints to the Telecommunications Industry Ombudsman (TIO) as the banking industry’s Australian Financial Complaints Authority (AFCA).
https://mobile.abc.net.au/news/2020-02-13/tpg-v-vodafone-merger-approved-by-court-over-accc-opposition/11960786
A $15 billion merger between Australia's third- and fourth-largest telecommunications companies looks set to go ahead after Vodafone and TPG beat the competition watchdog in court. Consumer watchdog the Australian Competition and Consumer Commission (ACCC) has lost its …
https://www.zdnet.com/article/another-rise-in-telco-complaints-shows-struggling-industry-comms-alliance/
Telco complaints have risen from 8.7 to 9.3 complaints per 10,000 services in operation (SIO) on average, according to the latest quarterly report published by the Australian Telecommunications ...Author: Corinne Reichert
https://consumercomplaints.fcc.gov/hc/en-us
File a complaint. If your complaint is about a telecom billing or service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to resolve your issue prior to filing a complaint.
https://www.communications.gov.au/what-we-do/television/media/voicing-your-concern
Complaints about some magazines, newspapers and associated digital outlets, primarily those published by Pacific Magazines or West Australian Newspapers, are handled by the Independent Media Council (IMC), a self-regulatory body which assesses complaints against the IMC's Code of Conduct.
https://www.ombudsman.vic.gov.au/complaints/other-ombudsman/
Acknowledgement of country The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their Elders past, present and emerging.
https://www.sciencedirect.com/science/article/pii/S0308596101000544
1. Introduction. The Australian Telecommunications Industry Ombudsman (TIO) is an international first. It is a national private industry ombudsman 1 that is intended to operate independently of the government, the telecommunications industry and the consumer Telecommunications Industry Ombudsman Annual Report (1994). 2 Introduced into the newly deregulated Australian telecommunications ...Cited by: 14
https://www.zdnet.com/article/mactel-warns-telcos-to-fix-problems-before-royal-commission-happens/
MacTel warns telcos to fix problems before Royal Commission happens. The government delayed its review of telco consumer safeguards until NBN complaints to the TIO tripled, Labor has said, but ...Author: Corinne Reichert
https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2538254_code830414.pdf?abstractid=2538254&mirid=1
AUSTRALIAN TELECOMMUNICATIONS INDUSTRY: THE ROLE OF THE TELECOMMUNICATIONS INDUSTRY OMBUDSMAN The Telecommunications Industry Ombudsman Scheme (TI0 Scheme) is a world first. The creation of an industry based Ombudsman to resolve consumer complaints in telecommunications is a unique Australian innovation. This articleCited by: 5
https://www.humanrights.gov.au/about/news/speeches/achieving-equal-access-telecommunications
for standards under the DDA regarding telecommunications. The complaints by Mr Scott and by Disabled Peoples International Australia (later taken up by the Australian Association of the Deaf) had their direct results in Sir Ron Wilson's decision, and Telstra's …
https://consumeraffairs.nt.gov.au/__data/assets/pdf_file/0011/667262/business_dispute.pdf
Australian Competition and Consumer Commission (ACCC) The ACCC has national responsibilities for competition, fair trading and consumer protection. The ACCC can provide information about your consumer rights and can investigate complaints about breaches of these rights. 1300 302 502 accc.gov.au Australian Securities and
https://www.humanrights.gov.au/about/news/speeches/launch-telecommunications-industry-ombudsman-disability-action-plan
Mar 14, 2003 · the telecommunications industry. Also of course I acknowledge Telecommunications Industry Ombudsman Mr John Pinnock and his staff. I am very pleased to be able to be here to launch this Disability Action Plan for the Telecommunications Industry Ombudsman. Importance of telecommunications access
https://www.mondaq.com/australia/Anti-trustCompetition-Law/586228/Competition-in-the-Australian-telecommunications-sector-2015-16-the-ACCC-perspective
Apr 17, 2017 · The Australian Competition and Consumer Commission (ACCC) released its 2015-16 report on competition in the Australian telecommunications sector and price changes for Australian telecommunications services on 8 March 2017.The report relates to the 2015-16 financial year and is so dated, but does provide some useful insights.Author: Angela Flannery
https://www.dlapiperintelligence.com/telecoms/index.html?t=enforcement&c=AU&c2=KW
Can enforce resolution of complaints of up to AUD 50,000, and make recommendations for complaints of up to AUD 100,000 ... The Commission is given discretion by the Telecoms Law to take any of the following actions 'inasmuch as matches with the size of the violation': ... The Australian telecommunications regulatory landscape and regulatory ...
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