Belfast Trust Complaints Procedure

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Tell us what you think - belfasttrust.hscni.net

    http://www.belfasttrust.hscni.net/contact/Complaints.htm
    Tell us what you think. In Belfast Trust we want you to experience the best possible health and social care. Telling us what you think of the services you have received is important as it can help confirm what we are doing well, and identify areas that need improvement.

Complaints, comments and compliments - Belfast City Council

    http://www.belfastcity.gov.uk/contact/feedback.aspx
    Corporate Complaints Office Freepost Belfast City Council BT1 5BR. By form. Download a complaints, comments and compliments form ... We have a three-stage procedure to deal with complaints. Stage 1. ... someone you trust or a voluntary agency. Anonymous complaints. We treat all complaints against us in the strictest confidence. It is your right ...

Raising a concern or making a complaint about health ...

    https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
    Health and Social Care Trust Complaints Managers can provide you with help and information on how to raise a concern or make a complaint about health and social care services provided by the Trust or commissioned by the Trust from regulated establishments and agencies or independent healthcare providers. ... Belfast HSC Trust Complaints Office ...

Belfast Health and Social Care Trust Complaints Resolver

    https://www.resolver.co.uk/companies/belfast-health-and-social-care-trust-complaints
    Belfast Health and Social Care Trust Health Services. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all three levels of …

Complaints - Southern Health and Social Care Trust

    http://www.southerntrust.hscni.net/contact/3853.htm
    Complaints. The Southern Health and Social Care staff strives to get things right, but sometimes things don’t always go according to plan. When this happens, it is important to put things right quickly and to use the experience to improve our services and prevent reoccurrence in the future.

Complaints - setrust.hscni.net

    http://www.setrust.hscni.net/contact/2118.htm
    Although you have the right to approach the Ombudsman at any time, she will not usually take on a case which has not first been through the Complaints Procedure. Further information on the services of the Ombudsman is available by contacting: Northern Ireland Public Services Ombudsman Freepost NIPSO BELFAST Freephone: (0800) 34 34 24

The Belfast Trust's Complaints Procedure - A Sign Language ...

    https://www.youtube.com/watch?v=QLywpQ1eFxE
    Jul 09, 2013 · The Belfast Trust's Complaints Procedure - A Sign Language Guide ... Unsubscribe from Belfast Health and Social Care Trust? Cancel ... Expert Body Language of Trust—business keynote ...

How NI health care bodies say they deal with complaints ...

    https://www.thedetail.tv/articles/how-ni-health-care-bodies-say-they-deal-with-complaints
    Jun 08, 2016 · How NI health care bodies say they deal with complaints. By Niall McCracken ... six complainants indicated that they would be contacting the Ombudsman following the outcome of the Northern Trust’s complaints procedure. Only two of these cases were taken on by the Ombudsman and the trust awaits the outcome of this process. ... 0.46% (8 cases ...

Policies and Procedures A-Z

    http://www.southerntrust.hscni.net/about/1604.htm
    Policies and Procedures A-Z. The Trust's A-Z of policies and procedures are published in portable document format (PDF) and range in size from 80KB to 415KB: Absconding Patient Procedure. Administration of Intravenous Fluids & Medicines in Neonates Policy

Complaints - Health and Social Care in Northern Ireland

    http://www.hscbusiness.hscni.net/information/1706.htm
    Complaints. Complaints Procedure. This section tells you how complaints are dealt with, provides the Policy and a summary analysis of complaints received. The Policy is designed to make it easier for the general public, and others, to obtain a response to their concerns in an open and constructive manner.

How to Make a Complaint Northern Ireland Ambulance ...

    http://www.nias.hscni.net/about-the-trust/how-to-make-a-complaint/
    You can complain about the services, treatment and care provided to you by the Northern Ireland Ambulance Service. How to Complain. Tell the person you dealing with that you are not satisfied so that, if possible, the problem can be sorted out straight away. If you cannot agree or find it hard to approach the person, ask to speak to their Manager.

WHO CAN COMPLAIN

    http://westerntrust.hscni.net/pdf/WHSCT_Complaint_Leaflet_2016.pdf
    Belfast, BT1 6HN or Freephone: 0800 34 34 24 ... www.nipso.org.uk. Please note that NIPSO will not normally accept your complaint until the complaints process with the Trust has been exhausted. You must bring your complaint to NIPSO within six months of ... More information on the complaints procedure Is also available at: www.dhsspsni.gov.uk ...

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Complaints TrustFord

    https://www.trustford.co.uk/complaints/
    "Great choice and great quality cars. Gave me a fair price for my car part exchange, allowed me plenty of time to look around the car I was interested in and test drive before a relatively painless sales process.

Compliments & Complaints - Regional Fertility Centre

    http://www.rfc.hscni.net/ComplimentsComplaints.htm
    All complaints are kept confidential and are not recorded in your medical records. You can submit your complaint via the Trust's complaints department wither verablly or in writing. For more details of our complaints procedure go to the main Belfast Trust website

Complaints, Comments and Compliments Western Health ...

    https://westerntrust.hscni.net/contact-us/complaints-comments-and-compliments/
    Belfast, BT1 6HN. Telephone: 028 9023 3821 Text Phone: 028 9089 7789 ... More information on the complaints procedure is also available on the Department of Health ... (NI) Order, 1995 Representation and Complaint Procedure. The Trust is committed to providing it’s children and young people’s treatment, care, and services in partnership ...

School complaints procedures: guidance for schools - GOV.UK

    https://www.gov.uk/government/publications/school-complaints-procedures
    Jan 06, 2016 · Model complaints procedure. ODT, 35.4KB. This file is in an OpenDocument format ... Added new information on the use of independent governors and duplicate complaints. 11 January 2019.

HSC Complaints Complaints in HSC Standards and Guidelines ...

    https://rqia.org.uk/RQIA/media/RQIA/Guidance/HSC-complaints-standards-and-guidelines-Aug-10.pdf
    Standards & Guidelines for Resolution & Learning. ... Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. ... provided by an HSC Trust means a complaint s procedure established by the pilot scheme



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