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http://www.advisory.com/daily-briefing/2016/04/28/top-patient-complaints
Editor's note: This popular story from the Daily Briefing's archives was republished on June 5, 2019. The vast majority of patient complaints about physician offices are about customer service, according to a new study published in the Journal of Medical Practice Management.. Cheat sheet: Your guide to responding to online reviews
https://www.consumerreports.org/cro/magazine/2013/06/what-bugs-you-most-about-your-doctor/index.htm
We asked 1,000 people about their biggest medical gripes ... Unclear or incomplete explanations of a problem bothered them much more than most other complaints. ... go to our Doctors & Hospitals ...
https://www.beckershospitalreview.com/quality/10-most-common-patient-complaints-grievances-with-hospitals.html
Patients are continually asking hospitals to be treated like people, according to Peter Pronovost, MD, PhD, director of the Armstrong Institute for Patient Safety and Quality and senior vice ...
https://www.kevinmd.com/blog/2013/12/5-universal-problems-hospitals-solve.html
Dec 27, 2013 · Forget these. Why not just listen to your patients’ most basic complaints? Two of these would be getting a good nights’ sleep and tastier food! These are by far the two biggest complaints that I hear each and every day. Hospitals everywhere are failing to grasp the fact that what patients want is really quite simple.
https://patientengagementhit.com/news/what-patient-complaints-say-about-the-patient-experience
Sep 25, 2017 · What Patient Complaints Say About the Patient Experience ... In a content analysis of complaints submitted to the Patient/Family Relations Office at Dana Farber Cancer Institute, the researchers found that patients and families were more concerned with patient-provider relationships than with care quality and safety.
http://atomalliance.org/top-10-patient-complaints-about-hospitals/
Top 10 Patient Complaints about Hospitals. If your hospital is continually trying to improve patient care and engage patients in their own health management, then you probably want to hear what they have to say about you. Peter Pronovost, MD, PhD, Senior Vice President for Patient Safety and Quality at Baltimore-based Johns Hopkins Medicine ...
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4112446/
May 29, 2014 · Patient complaints provide a valuable source of insight into safety-related problems within healthcare organisations. 1 Patients are sensitive to, and able to recognise, a range of problems in healthcare delivery, 2 some of which are not identified by traditional systems of healthcare monitoring (eg, incident reporting systems, retrospective ...Cited by: 180
https://www.webmd.com/health-insurance/news/20070108/waiting-room-tops-patient-complaints
Jan 08, 2007 · Jan. 8, 2007 -- Most patients are satisfied with their doctors, but there are complaints, particularly about time spent in the waiting room. Meanwhile, doctors …
https://health.usnews.com/best-diet/biggest-loser-diet/reviews
Ratings reflect scores of 1 to 5 assigned to the Biggest Loser diet in seven categories by nutritionists, specialists in diabetes and heart disease, and other diet experts on a ratings panel ...
https://www.theguardian.com/society/2013/aug/29/nhs-hospitals-complaints-increase
Aug 29, 2013 · NHS hospital complaints rise by 1.9% ... The biggest number of complaints in this area were against hospital medical professionals (including …
https://www.healthcarefinancenews.com/news/everybodys-top-complaint-about-hospitals-noise-according-hcahps-data
Dec 11, 2017 · Hospitals noise, in fact, is the top complaint of not just patients but also staff and visitors alike, according to the Hospital Consumer Assessment of Healthcare Providers and Systems survey. Noises emanate from a variety of sources at the bedside. Airflow, and the noisy machines controlling it, are kept on high to prevent pathogens from ...
https://www.beckershospitalreview.com/human-resources/5-of-the-biggest-issues-nurses-face-today.html
5 of the biggest issues nurses face today . ... Researchers found that hospitals with higher nurse staffing had 25 percent lower odds of being penalized under the Affordable Care Act's Hospital ...
https://www.bmj.com/content/356/bmj.j452
Feb 01, 2017 · Communication breakdown. Most complaints are secondary to poor communication. In the UK, the three most common complaints to the GMC are related to concerns with investigations and treatment, problems with communication, and a perceived lack of respect for the patient.Cited by: 3
https://www.consumerreports.org/cro/news/2015/11/top-customer-service-complaints/index.htm
Nine in 10 Americans dealt with a customer-service issue over the past year, and many of them were put off by the experience. Consumer Reports reveals the top customer service complaints and how ...
http://interactives.dallasnews.com/2016/danger-in-the-psych-ward/
Mar 18, 2016 · The News, which has exposed incidents at Timberlawn, the biggest psychiatric hospital in Dallas, obtained the report and underlying inspection material through the Freedom of Information Act.. The numbers reveal that “patient complaints against the company aren’t just isolated to one region, but extend across the country,’’ said David Wright, deputy regional administrator in Dallas for ...
https://www.consumeraffairs.com/hospitals/
The hospital you go to may be determined by proximity, insurance or the health system your doctor works with. Whatever your health needs, it’s wise to investigate your local hospitals and health ...
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