Birmingham Pct Complaints Procedure

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NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the services you have received, it is important to let us know so that we can improve.Author: Department of Health And Social Care

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

How to complain if you're unhappy with your GP or doctor's ...

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
    If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    You can also contact the Dental Complaints Service on 020 8253 0800 (Monday to Friday, 9am to 5pm) or visit its website for more information. Read the answers to more questions about dental health. Further information. What is the Patient Advice and Liaison Service (PALS)? How do I …

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

Patient Advice and Liaison and Complaints Services ...

    https://www.hct.nhs.uk/contact-us/patient-advice-and-liaison-and-complaints-services/
    Patient Advice and Liaison and Complaints Services; ... The PALS service is not part of the informal complaints procedure, but they may be able to deal with your concerns informally and they can tell you more about the formal complaint procedure and independent complaints advocacy services. ... Address: POhWER, NHS Complaints Advocacy, PO Box ...

QEHB Pathology Departments - Introduction to Clinical ...

    http://qehbpathology.uk/uhb-information/3-introduction-to-clinical-laboratory-services-at-uhb
    Introduction. Clinical Laboratory Services provides a high quality, cost-effective service to the University Hospital Birmingham NHS Foundation Trust, GPs and community hospitals mainly within the South Birmingham PCT and is a referral centre for specialist services for other local; national Trusts and international users.

NHS complaints procedure : PSNC Main site

    https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
    NHS complaints procedure. Please note, this page is intended for community pharmacy owners. If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly.

Home : Birmingham Community Healthcare

    https://www.bhamcommunity.nhs.uk/
    Birmingham Community Healthcare provides high quality community and specialist services throughout Birmingham and the wider West Midlands region. Find NHS healthcare services in Birmingham.

Contact us - Birmingham and Solihull CCG

    https://www.birminghamandsolihullccg.nhs.uk/contact-us
    Patient enquiries, concerns and complaints. Birmingham and Solihull CCG is the commissioner of hospital, community and mental health services, and is also responsible for some services directly such as continuing healthcare (CHC), individual funding requests and policy-related commissioning decisions.

How to take a complaint to the health service (NHS) ombudsman

    https://www.which.co.uk/consumer-rights/advice/how-to-take-a-complaint-to-the-health-service-nhs-ombudsman
    1 Follow GP complaints procedure. Before referring any complaint to the Health Service (NHS) Ombudsman, you must first follow the usual NHS complaints procedure.. You will need to show that you’ve tried to resolve your complaint at at local level before the ombudsman is able to look into it.

City Health Centre 449 City Road Edgbaston Birmingham B17 …

    https://www.cityhealthcentre.org.uk/app/download/25051038/Complaints_procedure_England.pdf
    449 City Road Edgbaston Birmingham B17 8LG PRACTICE COMPLAINTS PROCEDURE INTRODUCTION This procedure sets out the Practice’s approach to the handling of complaints and is intended as an internal guide which should be made readily available to all staff. A leaflet for patient use is given at Appendix A. PROCEDURE 1. General provisions

Care homes Our complaints policy Care UK

    https://www.careuk.com/care-homes/how-are-we-doing/our-complaints-policy
    Care UK supports the Local Government and Social Care Ombudsman’s initiative to provide a single statement that summarise how care providers will look into complaints, to view this statement please click here. Making a complaint. If you are dissatisfied with any part of our service, please talk to us.

Contact – 76 Dental

    https://76dental.com/contact/
    If you wish to make a complaint we operate an in house complaints procedure. Please telephone the practice and ask to speak to Ami-Jo our practice manager for details. We are sure we can resolve any issue you may have but if you are still unhappy then NHS patients can contact Warwickshire PCT, complaints manger on 01926 478120.

Patient Advice and Liaison (PALS) and Complaints

    https://www.hrch.nhs.uk/patients/patient-advice/
    Complaints about our services. Patient feedback / Friends & Family Test: Complete this short online survey. Healthwatch - find out about local Healthwatch services in Hounslow and Richmond. NHS Constitution - your rights as a patient. Patient and Public Involvement Committee. You said, we did - find out how we listen to and act on our patient's ...

Contact : Birmingham Community Healthcare

    https://www.bhamcommunity.nhs.uk/contact/
    Departments and Services . To call our switchboard, please call 0121 466 6000. Customer Services (formerly PALS) If you want to give us feedback or have concerns around healthcare services provided by Birmingham Community Healthcare NHS Trust then please email the Customer Services Team: [email protected] Call: 0800 917 2855

Birmingham and Solihull Mental Health NHS Foundation Trust ...

    https://birminghamuserwatch.blogspot.com/2011/03/
    Birmingham and Solihull Mental Health NHS Foundation Trust UserWatch. ... until such time that agreed Standard Operating Procedures and a robust Complaints Procedure has been approved. 2. ... by the provider arm of South Birmingham PCT with the community dental services provided by the provider arm of Heart of Birmingham PCT, a provider of ...

Contact us - Primary Care Support England

    https://pcse.england.nhs.uk/contact-us/
    Complaints. If you feel the need to complain, please email us at: [email protected]. We will respond to your feedback with a unique reference number to be used on future correspondence relating to the matter. A case handler will be assigned to your complaint who will update you on progress and contact you if we need any further information.

Patient Advice and Liaison Service (PALS) - The Dudley ...

    http://www.dgft.nhs.uk/services-and-wards/patient-advice-and-liaison-service-pals/
    The Patient Advice and Liaison Service, known as PALS, helps the NHS listen to patients, their relatives, carers and friends. We aim to answer questions and resolve concerns as quickly as possible.



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