Landlords Complaints Scotland

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Complaints Process - Landlord Accreditation Scotland

    https://www.landlordaccreditationscotland.com/complaints-process/
    Landlord Accreditation Scotland (LAS) consider a complaint to be a criticism of a landlord’s/letting agent’s management standards, which expects a reply and the outcome to bring about change. Complaints may come from a variety of sources including the tenant, a neighbour, another landlord, or the council department.

Home [www.landlordregistrationscotland.gov.uk]

    https://www.landlordregistrationscotland.gov.uk/
    This is the official register of landlords of private rental properties in Scotland. Search the register. Search for a landlord or agent's contact details, or information about rental properties in …

Information for private landlords - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/housing/renting-a-home-s/information-for-private-landlords-s/
    You can find lots of information about your rights and duties as a private landlord on the Renting Scotland website, which is produced by Shelter Scotland. It covers the following issues:- The website also offers access to a free app for landlords that can help you to: keep checklists for multiple ...

Private renting: Complaints - GOV.UK

    https://www.gov.uk/private-renting/complaints
    Private renting as a tenant - repairs, rent increases and arrears, settling disputes, deposits and your rights and responsibilities

COMPLAINTS AND BREACHES OF THE SCOTTISH CORE …

    https://www.landlordaccreditationscotland.com/wp-content/uploads/COMPLAINTS-PROCEDURE-2019-Landlord-1.pdf
    8. Monitoring Complaints and Reviewing the Complaints Procedure This document was first published by Landlord Accreditation Scotland in July 2008 and reviewed annually since. The Complaints and Breaches of the Scottish Core Standards for Accredited Landlords will be reviewed next by the end of …

Letting agent code of practice - gov.scot

    https://www.gov.scot/publications/letting-agent-code-practice/
    It will help raise standards (where this is needed), and help build a more effective private rented sector that meets the needs of tenants, landlords and letting agents. Who does the Code apply to? 5. The Code applies to every person who carries out letting agency work in Scotland, which is defined in section 61(1) of the 2014 Act as:

Scottish Association of Landlords (SAL) - for landlords ...

    https://scottishlandlords.com/
    Membership organisation for landlords and letting agents in Scotland. Scottish Association of Landlords (SAL) includes our Council of Letting Agents (CLA) and Landlord Accreditation Scotland (LAS) subsidiaries. SAL provides member news, resources, events and campaigning to support the private rented sector in Scotland.

Letting agent complaints procedure - Scottish Association ...

    https://scottishlandlords.com/resources/documents-factsheets/complaints-procedure/
    Outlines stages landlords and tenants can follow if they are not satisfied with the service they have received from a letting agent. The code requires agents to have a written complaints procedure.

Thematic work Scottish Housing Regulator

    https://www.housingregulator.gov.scot/landlord-performance/national-reports/thematic-work
    Complaints handling by Scottish Social Landlords. We examine how Scottish social landlords deliver apply the standards in the Scottish Social Housing Charter and the Scottish Public Services Ombudsman's Model Complaints Handling Policy. Updated 29 April 2019 National reports

Complaints handling by Scottish Social Landlords ...

    https://www.housingregulator.gov.scot/landlord-performance/national-reports/thematic-work/complaints-handling-by-scottish-social-landlords
    Complaints handling by Scottish Social Landlords. We examine how Scottish social landlords apply the standards of the Scottish Social Housing Charter and the Scottish Public Services Ombudsman's Model Complaints Handling Policy.

Tenancy deposits (landlords) - mygov.scot

    https://www.mygov.scot/tenancy-deposits-landlords/
    May 21, 2018 · If you do not use a tenancy deposit scheme your tenant can apply to the First-Tier Tribunal for Scotland (Housing and Property Chamber), either during the tenancy or up to three months after it ends. The Tribunal can order you to pay up to 3 times the deposit to your tenant.

Dealing with a tenant's antisocial behaviour - mygov.scot

    https://www.mygov.scot/tenant-antisocial-behaviour/
    Jun 24, 2019 · If the complaints continue. If you keep getting complaints after you've tried to resolve the situation with the tenant, you should consider what to do next. Your options include: talking to your tenants again and telling them there are still issues; asking the council to apply for an antisocial behaviour order (ASBO) for the tenants or their ...

Complaining about a housing association or cooperative ...

    https://scotland.shelter.org.uk/get_advice/advice_topics/complaints_and_court_action/making_complaints/complaining_about_a_housing_association_or_cooperative
    This page gives you some tips and advice on complaining about a housing association or housing cooperative (also known as registered social landlords or RSLs). What can I complain about? If you've been dealing with a housing association or cooperative, …

The Repairing Standard - gov.scot

    https://www.gov.scot/publications/repairing-standard/
    Landlords must carry out a pre-tenancy check of their property to identify work required to meet the Repairing Standard (described below) and notify tenants of any such work. Landlords also have a duty to repair and maintain their property from the tenancy start date and throughout the tenancy.

Search the Scottish landlord register

    https://www.landlordregistrationscotland.gov.uk/search
    Use this search to: see if a landlord is registered; find out who manages a property; check which local authority a property is registered in; Start now

Disputes with tenants - Renting Scotland

    https://rentingscotland.org/landlords/disputes-with-tenants/
    Disputes with tenantsThis page is to help you avoid problems and sort out any issues that do come up in as straightforward a way as possible.What are your responsibilities?The tenancy agreement is the main source of what is expected from both yourself and your tenants. Regular tasks such as an annual gas safety check or renewing […]

Advice for Landlords and Tenants - Police Scotland

    https://www.scotland.police.uk/keep-safe/home-and-personal-property/advice-for-landlords-and-tenant/
    - Information for landlords regarding the signs of commercial cannabis cultivation and what steps you can take to protect yourself and your property. Additional information for landlords If you’re a landlord letting out your own property in Scotland, you must register with Landlord Registration central online system for Scotland.

'Rogue landlords' exploit vulnerable families in Govanhill ...

    https://www.bbc.com/news/uk-scotland-glasgow-west-37169170
    Aug 24, 2016 · Vulnerable families are being exploited by 'rogue landlords' in the midst of the first minister's constituency, a BBC Scotland investigation reveals.

How to complain about your letting agent

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-about-your-letting-agent
    Both landlords and tenants can complain to these schemes, which help to mediate disputes between landlords, letting agents and tenants over letting agent failings. If you've exhausted the letting agency’s internal complaints procedure and are not satisfied with its response, you can take your complaint to one of these schemes.



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