Brisbane City Council Complaints Management

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Complaints Brisbane City Council

    https://www.brisbane.qld.gov.au/about-council/contact/complaints
    If you have a problem, issue or concern about the services, decisions or actions of Brisbane City Council, we would like to hear about it. Complaints management policy. Council has a complaints management policy to ensure we deal with all complaints in a fair and efficient manner.

Council's complaints process Brisbane City Council

    https://www.brisbane.qld.gov.au/laws-and-permits/complaints-and-fines/councils-complaints-process
    Brisbane City Council encourages all residents and business operators to talk to their neighbours about nuisance problems before making a complaint. Steps in the process Council writes to all parties about the issue and provides copies of relevant fact sheets and supporting information to assist parties in documenting an environmental nuisance diary (Word - 88kb) .

Contact Council Brisbane City Council

    https://www.brisbane.qld.gov.au/about-council/contact
    Complaints Council has a complaints management policy to ensure we deal with all complaints in a fair and efficient manner. Find more information about  the complaint management process. Brisbane City Council Dedicated to a better Brisbane

Write to Council Brisbane City Council

    https://forms.brisbane.qld.gov.au/write-council
    The form is used for general enquiries, complaints and feedback. You can submit a letter to Brisbane City Council by filling in and submitting this form. We aim to provide a full response to your letter within 20 working days.This form is for general enquiries, general complaints or feedback.Find out more about Council's complaint management policy/process or lodge a specific nuisance complaint.

Vegetation management Brisbane City Council

    https://www.brisbane.qld.gov.au/laws-and-permits/complaints-and-fines/overgrown-land-and-pests
    Brisbane City Council’s local laws assist in reducing the impacts from invasive pest plants and hazardous vegetation. Council’s local laws assist in managing vegetation that is overgrown, unsightly or hazardous. Find out about complaints and the investigation process.

Common complaints - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/how-to-complain/the-complaints-process/common-complaints
    Complaints management system (CMS) and internal review policy ... Media Release - The Redland City Council Defamation Report; Media release - Toowoomba auction notices report; ... (07) 3005 7000 or 1800 068 908 (outside of Brisbane) If you are deaf, or have a hearing or speech impairment, please contact us through the national relay service. ...

Complaints management - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/improve-public-administration/public-administration-resources/complaints-management
    The core components of a CMS are the organisation's complaints management policy and procedures, complaints database or recording system and other resources. A CMS must comply with any applicable legislative requirements including recognised standards.

Traffic management Brisbane City Council

    https://www.brisbane.qld.gov.au/traffic-and-transport/traffic-management
    Council is committed to delivering road safety initiatives to make Brisbane’s city and suburban streets safer. Audio-tactile pedestrian facilities Audio-tactile facilities are the push-button systems at traffic signals which signal pedestrians when to cross.

Brisbane City Council home page

    https://www.brisbane.qld.gov.au/
    Welcome to Brisbane City Council. Every day Brisbane City Council works with residents and local communities to help make our city what it is today with a long-term vision for the future.

Brisbane City Council - Users Brisbane City Council Data ...

    https://www.data.brisbane.qld.gov.au/data/user/bcc_admin
    Report on the total animal related complaints received in a quarter by Brisbane City Council. Information includes basic detail around the nature/type of the complaint and the suburb. ... Event information for the Brisbane City Council annual Brisbane Festival in September. RSS format; ... Traffic Management — Key Corridor — Average Peak ...

Thousands of complaints made about Brisbane's animals

    https://www.brisbanetimes.com.au/national/queensland/thousands-of-complaints-made-about-brisbane-s-animals-20170827-p4yvkv.html
    Sep 02, 2017 · Inala, in Brisbane’s south-west, received the most complaints with 304 lodged with the council, Wynnum had 181 complaints and Bracken Ridge 154.Author: Ruth Mccosker

Home - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/
    The Queensland Ombudsman is an independent body that aims to improve public administration in Queensland. The Office investigates complaints about state government agencies, local councils, (including state schools and TAFE), and public universities. Our complaints assessment and investigation service is free and independent.

Petitions Brisbane City Council

    https://www.epetitions.brisbane.qld.gov.au/
    Petitions allow the community to bring matters of concern to Council's attention. You can submit a pettition online. Find out more

Compliance and enforcement Local Government Toolbox

    https://www.lgtoolbox.qld.gov.au/brisbanecitycouncil/topics/health/compliance-and-enforcement
    Legislation requires Council to respond to complaints received. This response will depend on the complaint history, current compliance status and the risk of the alleged offence. Actions taken by Council may include: sending an advisory letter and fact sheet to both the alleged offender and the complainant; conducting an onsite investigation.

Ombudsman training updated - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/improve-public-administration/blog/ombudsman-training-updated
    The Cairns Regional Council councillor conflicts of interest report (2017) The Patient Travel Subsidy Scheme report (2017) The Redland City Council Defamation Report (2017) The Toowoomba Regional Council Auction Notices Report (2016) Management of Child Safety Complaints Report (2016) Overcrowding at Brisbane Women's Correctional Centre Report ...

Report it: Tree maintenance Brisbane City Council

    https://forms.brisbane.qld.gov.au/report-it-tree-maintenance
    Council does not trim trees on private property. Use this form to request maintenance of any Council tree in the Brisbane City Council area. Council does not maintain trees on private property.To report an urgent or public safety issue, phone Council on 07 3403 8888.All questions are mandatory unless otherwise advised.

Brisbane City Council Phone Number. Contact Customer ...

    https://customernumbers.com.au/brisbane-city-council-customer-contact-number
    For any inquiries or complaints, the city residents could call Brisbane City Council on the phone number 07 3403 8888. The lines are open 24x7 to address several urgent residents’ issues. For any business related inquiries, licensing etc. the council contact number is 133 BNE (133 263).3.5/5(2)

Brisbane’s $10 million playground at Northshore Hamilton ...

    https://www.ausleisure.com.au/news/brisbanes-10-million-playground-at-northshore-hamilton-attracts-complaints-from-parents/
    Brisbane’s $10 million playground at Northshore Hamilton attracts complaints from parents. January 28, 2020 ... Brisbane City Council looks for Riverstage management partnership. 30th October 2019 ... Brisbane City Council introduces ‘access for all’ play policy.

Brisbane residents complain about noise 30 times a day

    https://www.brisbanetimes.com.au/national/queensland/brisbane-residents-complain-about-noise-30-times-a-day-20170816-gxxebi.html
    Aug 16, 2017 · Brisbane residents are complaining about their noisy neighbourhoods on average almost 30 times every day, with noise complaints made to Brisbane City Council …Author: Ruth Mccosker



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