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https://www.britishgas.co.uk/complaints.html
Loan complaints team (Installations) British Gas/Scottish Gas Services PO Box 177, Stockport, SK1 2FB. We will always try to resolve your complaint. We will always try to resolve your complaint as soon as we receive it. Where we can't we will aim to send you an acknowledgement of your complaint within 48 hours and tell you who is dealing with ...
http://www.wallcavityclaims.co.uk/british-gas-failed-wall-cavity-insulation-big-6/
A spokesman said: “It is very rare for customers to be dissatisfied with insulation work.” Interestingly, it is thought that British Gas is aware of a bigger problem in numbers and has a team of ‘problem solvers’ especially for Cavity Wall Insulation complaints.
https://www.britishgas.co.uk/business/help-and-advice/business-complaints/boiler-installations
Write to us at: British Gas Services (Commercial) Limited, Bradmarsh Business Park, Rotherham, S60 1BY. We'll always try to resolve your complaint. We'll try and deal with the matter immediately where we can. If your case is complex or involves a number of issues, we may need some time to make sure that we've covered everything.
https://www.utilitiesadr.co.uk/how-to-complain-about-british-gas/
How to complain about British Gas? If you have a complaint or issue with a British Gas boiler installation, boiler repair or boiler servicing then you can submit your complaint with UtilitiesADR. To file a British Gas Home Services complaint with utilitiesADR you must have first complained direct to British Gas and given them up to eight weeks to respond.
https://www.telegraph.co.uk/finance/personalfinance/energy-bills/11287233/Green-Deal-nightmares-British-Gas-botched-our-insulation-then-offered-50-Nandos-meal.html
Jan 10, 2015 · One year and a £3,634 bill later, the couple say their home (inset, above) is barely habitable. The couple took out a Green Deal loan to insulate their home in Plymouth. Half of the cost of installing insulation, a boiler flue and soil pipe was met by British Gas as part...
https://www.britishgas.co.uk/complaints/performance.html
If you would like information on making a complaint, please refer to Complaints. Back to top [1] Sainsbury's Energy was supplied in partnership with British Gas (part of British Gas …
https://www.avforums.com/threads/british-gas-loft-insulation.1584731/
Oct 03, 2012 · Recently has a survey done by BG to have loft insulated. Loft already has insulation which is inadequate by current standards and contains paper (standard stuff in the past). BG guy informs me that they won't fit new insulation over old as the existing insulation isn't inflammable.
https://www.reviewcentre.com/reviews244617.html
“Boiler installed by British gas”. Had a top of the range boiler installed by British Gas. It was a big job involving removing old boiler from garage, removing tanks throughout the house, installing new combi boiler in kitchen, lots of pipework, bricking up holes in the wall of house and garage and electrical work.3.7/5(6)
https://www.britishgas.co.uk/CHI/CustomerFeedBack/
Call British Gas today for help with replacing your existing boiler and central heating system or a completely new installation on 0800 009 4450. Our boiler installation quotes are fixed so even if there is unexpected work, you won't pay a penny more.
https://www.britishgas.co.uk/help-and-support/
Find help for all British Gas products and services including emergencies and breakdowns, bills and payments, appliances, home energy top up and moving home.
http://www.britishgasinsulation.co.uk/analysis/analysis.htm
NOTE: (I adore this one) Someone with an alleged complaint against British Gas in re cavity wall insulation has claimed a representative has told them they only ‘sponsored’ the contractor and has allegedly asked the customer to deal directly with the contractor. If true or if …
https://www.theguardian.com/money/blog/2012/aug/30/free-loft-insulation-british-gas
Aug 30, 2012 · British Gas has a grant it needs to use up and is making loft and cavity wall insulation available free of charge to customers of any energy firm. ( Click here for more information or call 0800 ...Author: Hilary Osborne
https://www.telegraph.co.uk/bills-and-utilities/gas-electric/british-gas-make-customer-services-listen-complaint/
Jan 20, 2020 · According to Ofgem, British Gas ranked middle of the pack for resolving customer complaints within eight weeks – the point at which the ombudsman steps in. …
https://conversation.which.co.uk/home-energy/free-insulation-edf-british-gas/
Nov 18, 2011 · Because of this, British Gas would not undertake the work even though it would have been evident to the insulation team that there was none. Instead they said we had to make a complaint to the assessor who stated “assumed the house has cavity wall insulation” when undertaking the energy rating assessment.
https://uk.trustpilot.com/review/www.britishgas.co.uk
My patience is running out with our Home Service complaint and still no answer from anyone at British Gas after many weeks and promises never happening. Please can someone contact me regarding this issue as still paying for a service and the complaints are due to your employees bad workmanship at a cost to us due to damage.
https://www.which.co.uk/reviews/home-grants/article/home-grants/free-loft-insulation-and-free-boilers-from-energy-suppliers
British Gas, SSE and Scottish Power. Neither British Gas, SSE nor Scottish Power currently offers free insulation or boilers. Some companies’ schemes are currently on hold while the legislation behind them changes. They are backed by the Energy Companies Obligation (ECO).
https://www.ofgem.gov.uk/publications-and-updates/complaints-about-standard-cavity-wall-insulation-installation
If the measure was solid, cavity or mobile home wall insulation and installed under ECO, it should be covered by a guarantee and you should contact the guarantee provider. There’s a list of appropriate guarantee providers and their contact details on our website for ECO1 (January 2013 to March 2015), ECO2 (including ECO2t) (April 2015 to ...
http://www.britishgasinsulation.co.uk/about/ciga.htm
CIGA is an acronym for Cavity Insulation Guarantee Agency, which is a private limited company. The Department for Communities and Local Government (previous Government) introduced the concept of Competent Person Schemes, essentially to back-up the now defunct HIP or Home Information Packs.
https://www.moneysavingexpert.com/news/2016/02/british-gas-pulls-free-insulation-offer/
British Gas pulls free insulation offer 'Difficult news for employees' British Gas says part of the reason it's cutting the offer is that the vast majority of the homes it could install free insulation in have already had the work completed. It also says it expects to fully hit its ECO targets despite the job cuts.
https://www.thegreenage.co.uk/british-gas-very-expensive-way-to-get-a-new-boiler/
Jun 25, 2014 · British gas are always more expensive for boilers than local companies, but local installers can offer the same warranties on the whole. In fact the aftercare is an f-ing joke. Homecare is £20 a month, for a boiler that has a 7 year parts and labour warranty?!
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