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https://www.bt.com/help/home/complaints.html
Availability of BT Broadband and BT Infinity in my area. To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street cabinet may have been enabled with fibre broadband it doesn't …
https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · Telecoms complaints data from the communications regulator Ofcom shows that, in the second quarter of 2019, the most recent data available, BT ranked within the bottom four most complained-about ...
https://www.theguardian.com/business/2017/jun/28/bt-complaints-broadband-pay-tv-plusnet-ee-sky
Jun 28, 2017 · BT was the most complained-about broadband provider in the first three months of the year as customers took the company to task over faults …
https://www.techradar.com/uk/broadband/bt-customer-services-number-complaints-broadband
Mar 19, 2019 · As the biggest internet provider in the UK, it's no surprise that there will always be some BT Broadband customers that will have some cause for complaints and require assistance from customer ...
https://www.broadband.co.uk/help/complain-about-broadband/
No broadband supplier will keep all of its customers happy all of the time. If you have a problem with your supplier and need to complain, this article you will help you to know your rights and offer advice on how to successfully complain.
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT. Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
https://www.which.co.uk/consumer-rights/advice/how-to-complain-about-your-broadband-speed
Give your provider a reasonable opportunity to investigate any complaints you raise and to find a solution, say 14 days. Remember that it can be difficult to work out exactly why you're not getting the advertised service. If your broadband contract started after October …
https://www.theguardian.com/money/2019/apr/30/mobile-broadband-uk-best-worst-providers-complaints
Apr 30, 2019 · TalkTalk also ranked second in terms of most complaints to Ofcom – at 96 per 100,000 subscribers – well above the industry average of 58 and second only to BT-owned Plusnet at 101.
https://www.broadbandgenie.co.uk/providers/bt/broadband/BT-Broadband-customer-service-complaints
Do you need to contact BT customer services? Having problems with BT Broadband and need help? Or are you unhappy with your broadband and want to make a complaint? This guide to BT customer services and complaints will tell you BT customer service …
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
About BT. At BT, we use the power of communications to make a better world. It's what we've always done and we're one of the best at it in the world.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint/service-problems
Ofcom works to ensure everyone gets the very best from their communications. Our role is to look at how problems affect UK consumers as a whole. We cannot handle individual complaints. However, we fully understand how frustrating it can be when things go wrong.
http://www.btcomplaint.com/
Broadband Complaints, bt complaint, BT Complaint Archives, Moving House, New Phone Line, phone complaints. New Property BT Complaint – No Phone or Broadband. Contacted BT in November 2017 regarding a new house asked them to be our provider! They did a survey, all good and this will be straight forward. They told us contact them 6 weeks before ...
http://www.complaintsnumbers.co.uk/numbers/bt
Mar 22, 2014 · BT. As part of its customer contact facilities, BT has a customer complaints line on 0843 254 8920 should you wish to discuss problems with your service. Full contact facilities covering all aspects of your service from the company are available by …4.5/5
https://community.bt.com/t5/Archive-Staging/How-do-I-complain-about-my-broadband-service/td-p/492049
Hi there . I'm not sure if this is the right area to be posting; but I hope that someone will be able to help me, as the BT automated system gives you no option to complain, and when you ask to be put through to the complaints department, you get put through the Customer Options team who then transfer you to the technical advice line based in India.
https://forums.moneysavingexpert.com/discussion/3513645/bt-complaints-escalation
Oct 23, 2011 · The punchline, of course, is that you can only get the details of these people by asking BT - and I asked them 3 or 4 times to provide the details and they just refused. And I don't think Watchdog would be interested - they must get hundreds of complaints about BT each day and it's been that way for years - it's hardly breaking news for them.
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