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https://www.bt.com/help/home/complaints.html
Tell us which BT service you want to complain about so we can give you the right help as quickly as possible. ... You can read more about how we handle complaints in our Customer Complaints Code of Practice. ... You can specify an alternative delivery address and special delivery instructions when you place your broadband order.
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · This is a free, impartial service for communications consumers. It will investigate customer complaints and its decision is binding, so BT would have to pay up if it found in your favour.
https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line. Contact us. Need some help with a BT service or product? ... Broadband Mobile Landline Sport TV Account & Billing Security Email Moving Home Complaints ...
https://www.resolver.co.uk/companies/bt-complaints/contact-details
Resolver can help you send your complaints to BT, It’s quick, simple and totally free Contact BT now. A completely free service recommended by Martin Lewis, founder of MoneySavingExpert.com. ... However, if you'd rather complain directly, you can use the above address to contact BT. Want to start a complaint about BT? Raise it for free via ...
https://business.forums.bt.com/t5/Archive/Complaint-address/td-p/17724
You will find the complaints address and email information therein. [further comments removed by moderators] Message 2 of 12 (51,851 Views) Highlighted. ... I have left the offending branch but this I feel creates more work for BT down the line .you may set a new phone line but this will still have to run through the offending branches . ...
https://www.bt.com.au/personal/contact-us/feedback-complaints.html
BT Financial Group is committed to providing great service and our people are dedicated to ensuring we help you achieve your financial goals. If we have not lived up to this promise and you have a concern or complaint, we want to listen and ensure your issue is dealt with in a fair and balanced way.
http://www.btcomplaint.com/contact-numbers-and-addresses-for-complaining-to-bt-customer-service/
One of the most frequently asked questions on this BT complaint forum is customers asking for a BT complaint contact number or address other than the contacts that BT provide using 150 or 151 numbers. We’ve read past BT complaints and researched other forums and come up with a list of BT customer service numbers, BT contact numbers and BT complaints addresses.
http://www.btcomplaint.com/bt-complaints-procedure/
Having read the BT complaints procedure we now know why BT staff don’t have to deal with a complaint quickly. We receive many BT complaints on this website about this very issue. We have to wait 8 weeks before referring to an independent body.
https://business.forums.bt.com/t5/Archive/complaints-procedures/td-p/806
I have, however, edited this post as there is a complaints process within BT that ensures all complaints and enquiries are dealt with in the best possible way, by the most relevant department, and all complaints or technical queries can be resolved through the normal complaints/enquiry channel.
https://community.bt.com/t5/Archive-Staging/Customer-Complaints/td-p/533030
What is the address to write to with a formal complaint. Both email and postal would be good as both forms of communication can be copied to other parties with an interest such as the regulator etc. This information really should be easy to find via the BT website but it is most cetainly not!
http://phonebt.com/bt-complaints/
Alternative BT Complaints number other than 150 or 151 are here. I have been asked by many people fed up with poor service for an alternative BT Complaints Number, so I decided to scour the internet. I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses.
https://www.resolver.co.uk/companies/bt-complaints
BT Business Billing. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of BT complaints. If your complaint is not resolved by BT, you can then package it up and send it to the Ombudsman Services: Communications.
https://forums.moneysavingexpert.com/discussion/3513645/bt-complaints-escalation
Oct 23, 2011 · The punchline, of course, is that you can only get the details of these people by asking BT - and I asked them 3 or 4 times to provide the details and they just refused. And I don't think Watchdog would be interested - they must get hundreds of complaints about BT each day and it's been that way for years - it's hardly breaking news for them.
https://www.btplc.com/thegroup/contactbt/index.htm
Call 152 from a BT land line or 0800 800 152 from non BT lines or mobiles. Text phone users can contact BT by prefixing the number with 18001 e.g. 18001 020 7356 5000. Business customers can also contact us via Twitter at BT Business Care. General enquiries . BT headquarters switchboard number - for general enquiries only call 020 7356 5000.
https://forums.moneysavingexpert.com/discussion/5633617/bt-complaints-and-compensation
Apr 13, 2017 · On April 8th, BT cut him off from BT sports; and late on April 11th he lost his telephone line and broadband. The line is very important for his emergency alarm system since he lives alone. BT sent an email to him late on 11th April saying GOODBYE. He tried calling to …
https://community.bt.com/t5/Bills-Packages/Do-BT-have-a-complaints-procedure/td-p/310007/page/2
Just that your post at message 2 doesn't immediately jump out as a quote from BT, as you use the following in your post: ... "Please include your phone number, email address and account number. We'll try to reply within 10 days. ... Do BT have a complaints procedure Hi Berek,
https://www.bt.com.au/personal/contact-us.html
For complaints, our Customer Relations Team will be able to support you on 132 135 or you can use the button below to lodge a complaint online.. If they can’t resolve your concern they will refer it to our Complaints Team, where a dedicated case manager will acknowledge your complaint within 48 hours and be your point of contact until the resolution of your complaint.
https://www.exbtengineers.com/complaints-bt/
The email address format is [email protected] “At 9am this morning I had a personal reply from the Chief Executive of BT Retail. 30 minutes later I was contacted by the High Level Complaints BT team who offered a refund and compensation”. BT High …
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