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https://www.bt.com/help/home/complaints.html
Availability of BT Broadband and BT Infinity in my area. To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street cabinet may have been enabled with fibre broadband it doesn't always mean you'll be able to get BT …
https://www.bt.com/help/home/contactus/
Get support for BT Broadband, Mobile, Landline, and TV with our knowledge base, or contact us directly via our live web chat or customer service line. ... Broadband Mobile Landline Sport TV Account & Billing Security Email Moving Home Complaints ...
https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · Telecoms complaints data from the communications regulator Ofcom shows that, in the second quarter of 2019, the most recent data available, BT ranked within the bottom four most complained-about...
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
https://www.techradar.com/uk/broadband/bt-customer-services-number-complaints-broadband
Mar 19, 2019 · As the biggest internet provider in the UK, it's no surprise that there will always be some BT Broadband customers that will have some cause for complaints …
https://www.bt.com/help/home/scams/
Check our advice on how to spot BT scam calls and how to report a scam call with BT Help. Scam calls. Fraudsters are known to make calls claiming to work for BT, when it's actually a scam. They may ask you for personal information, want access to your computer and in some cases, ask for your bank details. ... Your broadband service. We'll never ...
http://www.btcomplaint.com/
BT complaint website with useful complaints tips, BT customer service telephone numbers and contact details. ... The best way to get to the high level BT complaints department is to either write directly to the chairman or a member of the board. Or write to the address on the bill. ... Plusnet (also owned by BT) is 2nd most broadband complaints ...
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
Contact BT Business. Get help for all your BT Business products and services ... We specialise in phone, broadband, mobile and TV services as well as global IT networks. We're the backbone that ...
https://www.resolver.co.uk/companies/bt-complaints/contact-details
How to complain about BT customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
https://www.bt.com/help/?s_cid=con_ppc_maxus_vidZ60_T2&vendorid=Z60&gclsrc=ds
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http://www.btcomplaint.com/contact-numbers-and-addresses-for-complaining-to-bt-customer-service/
One of the best ways to get to the high level Complaints BT department is to either write directly to the chairman or a member of the board. Or to the address on the bill. While you are waiting to hear back from these letters go through the normal channels of ringing an advisor and insist on getting the complaint escalated if you are still unhappy with the outcome.
https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
http://www.btcomplaint.com/how-to-complain-useful-tel-numbers-and-addresses/
Tips on how to complain to BT The best way to get to the high level complaints department is to either write directly to the chairman or a member of the board. Or to the address on the bill.
https://community.bt.com/t5/BT-com-Community-feedback/Complaints/td-p/1954949
- No broadband upgrade - BT who are blatantly ignoring complaints about service, - a service process where its impossible to get through the escalation process. and no idea where to go to next !!! I don't expect this forum to solve this, or anything - my expectation of BT at the moment is so low that if I could find another provider I would.
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