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https://www.bt.com/help/home/complaints.html
Availability of BT Broadband and BT Infinity in my area. To see which BT Broadband services are available at your property use the BT.com availability checker. Sometimes, even though a street cabinet may have been enabled with fibre broadband it doesn't …
https://www.bt.com/help/home/contactus/
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https://my.bt.com/s/apps/appscomplaints/index.html
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https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://home.bt.com/pages/static/i/pansegment/contact_us/contactus.html
About BT. At BT, we use the power of communications to make a better world. It's what we've always done and we're one of the best at it in the world.
https://www.telegraph.co.uk/bills-and-utilities/phone/bt-make-customer-services-listen-complaint/
Jan 20, 2020 · Telecoms complaints data from the communications regulator Ofcom shows that, in the second quarter of 2019, the most recent data available, BT ranked within the bottom four most complained-about ...
https://www.techradar.com/uk/broadband/bt-customer-services-number-complaints-broadband
Mar 19, 2019 · As the biggest internet provider in the UK, it's no surprise that there will always be some BT Broadband customers that will have some cause for complaints and require assistance from customer ...
https://www.theguardian.com/business/2017/jun/28/bt-complaints-broadband-pay-tv-plusnet-ee-sky
Jun 28, 2017 · BT was the most complained-about broadband provider in the first three months of the year as customers took the company to task over faults …
http://www.btcomplaint.com/
Ofcom this week published a list of the most complained about broadband providers and BT is featured a lot after receiving 33 complaints per 100,000 customers between October and December 2016. Plusnet (also owned by BT) is 2nd most broadband complaints on…
https://uk.trustpilot.com/review/bt.com
Deciding to leave BT. Deciding to leave BT , Broadband problems, slow speed etc, engineers who have been here even state how bad the company has become. I wanted and paid for extra fast broadband, received a dial up speed..constant calls for help, and having to repeat my self over and over..really fed up now. Goodbye BT you are a waste of time.
https://community.bt.com/t5/BT-com-Community-feedback/Complaints/td-p/1954949
- No broadband upgrade - BT who are blatantly ignoring complaints about service, - a service process where its impossible to get through the escalation process. and no idea where to go to next !!! I don't expect this forum to solve this, or anything - my expectation of BT at the moment is so low that if I could find another provider I would.
https://www.btplc.com/Thegroup/Policyandregulation/Governance/Codesofpractice/CustomerComplaintsCode/index.htm
BT Customer Complaints Code. We know we don’t always get it right. Our Customer Complaints Code explains what you can do if you’re not happy. It tells you: how you can complain ; what we’ll do and when ; what you can do if you aren't happy with our response, including details of the ADR scheme (Alternative Dispute Resolution) which BT is ...
https://www.theguardian.com/money/2019/apr/30/mobile-broadband-uk-best-worst-providers-complaints
Apr 30, 2019 · TalkTalk also ranked second in terms of most complaints to Ofcom – at 96 per 100,000 subscribers – well above the industry average of 58 and second only to BT-owned Plusnet at 101.
http://www.complaintsnumbers.co.uk/numbers/bt
Mar 22, 2014 · BT. As part of its customer contact facilities, BT has a customer complaints line on 0843 254 8920 should you wish to discuss problems with your service. Full contact facilities covering all aspects of your service from the company are available by …4.5/5
http://phonebt.com/bt-complaints/
Alternative BT Complaints number other than 150 or 151 are here. I have been asked by many people fed up with poor service for an alternative BT Complaints Number, so I decided to scour the internet. I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses.
https://community.bt.com/t5/Archive-Staging/How-do-I-complain-about-my-broadband-service/td-p/492049
Hi there . I'm not sure if this is the right area to be posting; but I hope that someone will be able to help me, as the BT automated system gives you no option to complain, and when you ask to be put through to the complaints department, you get put through the Customer Options team who then transfer you to the technical advice line based in India.
https://en-gb.facebook.com/btcomplaint/
Looking to switch away from BT to a new broadband/phone provider? If so, it's well worth checking out this Christmas cracker from SKY: Broadband Unlimited, Talk & line rental without TV for just £20 p/m for 12 months + a £50 reward (deal ends 29th December)Followers: 782
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2019/best-and-worst-telecoms-customer-service-revealed
Complaints to Ofcom about broadband firms fell by 23% last year, from 75 complaints per 100,000 customers on average in 2017, to 58 in 2018. Most companies ended 2018 better than (or broadly the same as) they started the year. However, complaints about Plusnet – owned by BT – more than doubled in the last quarter of 2018. In that period ...
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